Title: Internal Server Error Last modified: August 24, 2016 --- # Internal Server Error * Resolved [saish_neugi](https://wordpress.org/support/users/saish_neugi/) * (@saish_neugi) * [11 years ago](https://wordpress.org/support/topic/internal-server-error-322/) * Hello , * I was using this plugin initially on my localhost and it worked perfectly. Then i uploaded my site on the server and got internal server error. To find what is going wrong i deactivated all my plugins and activated them one by one. Then i ended up with the internal server error while activating this plugin. This is an excellent plugin and i need it in my website. Can anyone tell me why is it not working. * [https://wordpress.org/plugins/business-directory-plugin/](https://wordpress.org/plugins/business-directory-plugin/) Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Author [Business Directory Plugin](https://wordpress.org/support/users/businessdirectoryplugin/) * (@businessdirectoryplugin) * [11 years ago](https://wordpress.org/support/topic/internal-server-error-322/#post-6175793) * Hi Saish_neugi, * Sorry you ran into issues here! * There’s two possibilities that I can see. * One is that you have a conflict. Here is an article about how to test for theme and plugin conflicts with Business Directory, which may help pinpoint the issue: [http://businessdirectoryplugin.com/support-forum/faq/how-to-check-for-plugin-and-theme-conflicts-with-bd/](http://businessdirectoryplugin.com/support-forum/faq/how-to-check-for-plugin-and-theme-conflicts-with-bd/) * You’ll want to start with BD active on a default theme and no other plugins running. Activate the plugins one at a time until you find the culprit. * Two and unfortunately, more likely in my experience, you’re probably running on shared hosting. BD requires a “reasonable” amount of resources to run and if your server is underpowered, it can’t handle the load. * We talk about this in more detail here: [http://businessdirectoryplugin.com/support-forum/faq/what-kind-of-hosting-should-i-use-for-wordpress-and-why-is-shared-hosting-a-problem/](http://businessdirectoryplugin.com/support-forum/faq/what-kind-of-hosting-should-i-use-for-wordpress-and-why-is-shared-hosting-a-problem/) * Thread Starter [saish_neugi](https://wordpress.org/support/users/saish_neugi/) * (@saish_neugi) * [11 years ago](https://wordpress.org/support/topic/internal-server-error-322/#post-6175847) * Thank you for the reply. Probably the problem is with my hosting as you said. Coz i have tried the first step before that is disabling the plugins and theme. * Plugin Author [Business Directory Plugin](https://wordpress.org/support/users/businessdirectoryplugin/) * (@businessdirectoryplugin) * [11 years ago](https://wordpress.org/support/topic/internal-server-error-322/#post-6175872) * If you need a better host, at the bottom of the article I linked above about shared hosting, there’s an unbiased comparison of hosts (really!) that may help you find something within your budget. * Thread Starter [saish_neugi](https://wordpress.org/support/users/saish_neugi/) * (@saish_neugi) * [11 years ago](https://wordpress.org/support/topic/internal-server-error-322/#post-6175899) * Hello, I contacted my web administrator regarding my server and i found that its a dedicated server and not shared. So i don’t think the internal server error would be because of that. * Plugin Author [Business Directory Plugin](https://wordpress.org/support/users/businessdirectoryplugin/) * (@businessdirectoryplugin) * [11 years ago](https://wordpress.org/support/topic/internal-server-error-322/#post-6175909) * Hi Saish, * Well, this discussion might be more productive offline then. Contact us here with a link to the forum thread and we’ll continue talking: [http://businessdirectoryplugin.com/contact/](http://businessdirectoryplugin.com/contact/) * Thread Starter [saish_neugi](https://wordpress.org/support/users/saish_neugi/) * (@saish_neugi) * [11 years ago](https://wordpress.org/support/topic/internal-server-error-322/#post-6175932) * Hello, * The plugin worked after i included the following code in my wp-config.php `define(' WP_DEBUG', true); define('WP_DEBUG_LOG', true); define('WP_DEBUG_DISPLAY', false); @ini_set('display_errors',0);` * I checked my log file and it has this error : PHP Warning: file_exists(): open_basedir restriction in effect. File(C:\Inetpub\vhosts\mydomain.com\httpdocs\beta/wp-content/ plugins/http://mydomain.com/beta/wp-admin/post-new.php) is not within the allowed path(s): (C:/Inetpub/vhosts/mydomain.com\;C:\Windows\Temp\) in C:\Inetpub\vhosts\ mydomain.com\httpdocs\beta\wp-admin\menu-header.php on line 197 * This warning gets updated whenever i visit any of the page related to Business Directory plugin either on admin side or frontend. * I have dropped a message on the link which you provided but no replies yet. * Plugin Author [Business Directory Plugin](https://wordpress.org/support/users/businessdirectoryplugin/) * (@businessdirectoryplugin) * [11 years ago](https://wordpress.org/support/topic/internal-server-error-322/#post-6175935) * Ah–now that you have the error message, the problem is a bit more clear here. * Try using the suggestion outlined here: [http://stackoverflow.com/questions/1846882/open-basedir-restriction-in-effect-file-is-not-within-the-allowed-paths](http://stackoverflow.com/questions/1846882/open-basedir-restriction-in-effect-file-is-not-within-the-allowed-paths) * There’s a problem with your .htaccess in this case, preventing user access to certain files that needs to be allowed. I’m guessing this is a Windows-only sort of issue, since we don’t see this on our Linux servers. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Internal Server Error’ is closed to new replies. * ![](https://ps.w.org/business-directory-plugin/assets/icon-256x256.png?rev=2901888) * [Business Directory Plugin - Easy Listing Directories for WordPress](https://wordpress.org/plugins/business-directory-plugin/) * [Frequently Asked Questions](https://wordpress.org/plugins/business-directory-plugin/#faq) * [Support Threads](https://wordpress.org/support/plugin/business-directory-plugin/) * [Active Topics](https://wordpress.org/support/plugin/business-directory-plugin/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/business-directory-plugin/unresolved/) * [Reviews](https://wordpress.org/support/plugin/business-directory-plugin/reviews/) * 7 replies * 2 participants * Last reply from: [Business Directory Plugin](https://wordpress.org/support/users/businessdirectoryplugin/) * Last activity: [11 years ago](https://wordpress.org/support/topic/internal-server-error-322/#post-6175935) * Status: resolved