Title: Internal Server Error
Last modified: August 30, 2016

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# Internal Server Error

 *  [tracynov](https://wordpress.org/support/users/tracynov/)
 * (@tracynov)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/internal-server-error-348/)
 * I can’t log in to my account. When I enter all the log in information it shows“
   Internal Server Error”. On my homepage shows I already logged in,but when I click
   dashboard. It shows “internal server error” again. My customer made an order 
   online. I didn’t receive it. Please help me with this issue. Thank you

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Mobilunity](https://wordpress.org/support/users/mobilunitycom/)
 * (@mobilunitycom)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/internal-server-error-348/#post-6548033)
 * If your website doesn’t work there are several things you should check to find
   the issue.
 * 1. There is a possibility that your hosting provider has certain problems, that’s
   why a website is temporarily unavailable. Contact your host for this kind of 
   solution.
 * 2. Or it also may happen because of the plugins – reset the plugins folder, this
   may help you. If you have W3 Total Cache plugin, better to remove it to check
   if it causes an issue. If this doesn’t help – disable all your plugins and then
   switch them on one by one to see which is a badass.
 * 3. Another option is to remove your theme – but make a backup first. Then a website
   returns to a default theme and you can see if it caused the issue.
 * 4. Another tip – use the WordPress debug function in your WP-config. PHP file:
 *     ```
       1 error_reporting(E_ALL); ini_set('display_errors', 1);
       2
       3 define( 'WP_DEBUG', true);
       ```
   
 * Hope this will help.
 *  [IMRAN NAEEM](https://wordpress.org/support/users/ninzas/)
 * (@ninzas)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/internal-server-error-348/#post-6548046)
 * It may cause for Plugins. You can manually deactivate your plugins which you 
   activated or added before having this problem.
 * 1. Login to your cPanel.
    2. Find an item called File Manager, click it. 3. Browse
   to your plugin location. Normally it is in wp-content. 4. Find a folder named…\
   plugin\ desire plugin 5. Rename the specific plugin name to new one. 6. You should
   be able to login now.
 *  Thread Starter [tracynov](https://wordpress.org/support/users/tracynov/)
 * (@tracynov)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/internal-server-error-348/#post-6548226)
 * it still doesn’t work.I can’t even get to log in page. it shows
 * “Internal Server Error
 * The server encountered an internal error or misconfiguration and was unable to
   complete your request.
 * Please contact the server administrator, and inform them of the time the error
   occurred, and anything you might have done that may have caused the error.
 * More information about this error may be available in the server error log.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Internal Server Error’ is closed to new replies.

## Tags

 * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [tracynov](https://wordpress.org/support/users/tracynov/)
 * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/internal-server-error-348/#post-6548226)
 * Status: not resolved

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