Title: Internal Server Error
Last modified: August 30, 2016

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# Internal Server Error

 *  [silverlane](https://wordpress.org/support/users/silverlane/)
 * (@silverlane)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/internal-server-error-358/)
 * Whilst updating my website yesterday I received this message and can now no longer
   log in to WordPress or view my website. I am a complete novice and know nothing
   about code, etc. Can anyone help, please?:`http://www.garienigelhairwork.co.uk`
 * Internal Server Error
 * The server encountered an internal error or misconfiguration and was unable to
   complete your request.
 * Please contact the server administrator, [webmaster@garienigelhairwork.co.uk](https://wordpress.org/support/topic/internal-server-error-358/webmaster@garienigelhairwork.co.uk?output_format=md)
   and inform them of the time the error occurred, and anything you might have done
   that may have caused the error.
 * More information about this error may be available in the server error log.
 * Additionally, a 500 Internal Server Error error was encountered while trying 
   to use an ErrorDocument to handle the request.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [gkovar](https://wordpress.org/support/users/gkovar/)
 * (@gkovar)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/internal-server-error-358/#post-6694173)
 * Updating?
    Meaning, updating plugins?
 * The usual solution is to login to your FTP server and move the plugins folder(
   thus deactivating them temporarily). At that point I’d check and see if it works…
   if it does…move them back and reactivate one by one until you see which one is
   causing the problem.
 *  Thread Starter [silverlane](https://wordpress.org/support/users/silverlane/)
 * (@silverlane)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/internal-server-error-358/#post-6694198)
 * No, just updating general content. Would have no idea how to log in to my FTP
   server! Really am just a novice at this, but thanks for your reply.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Internal Server Error’ is closed to new replies.

## Tags

 * [errordocument](https://wordpress.org/support/topic-tag/errordocument/)
 * [internal](https://wordpress.org/support/topic-tag/internal/)
 * [misconfiguration](https://wordpress.org/support/topic-tag/misconfiguration/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [silverlane](https://wordpress.org/support/users/silverlane/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/internal-server-error-358/#post-6694198)
 * Status: not resolved

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