Title: Internal Server Error
Last modified: August 31, 2016

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# Internal Server Error

 *  Resolved [HareBraneDesign](https://wordpress.org/support/users/harebranedesign/)
 * (@harebranedesign)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-399/)
 * I get a Server Error when trying to update plugins or access some tabs in the
   dashboard. I also can’t update menus. – I make the changes but they do not save
 * [http://lionsden.harebranedesign.com/wp](http://lionsden.harebranedesign.com/wp)
 * **Error Message Reads:**
    Internal Server Error
 * The server encountered an internal error or misconfiguration and was unable to
   complete your request.
 * Please contact the server administrator and inform them of the time the error
   occurred, and anything you might have done that may have caused the error.
 * More information about this error may be available in the server error log.
 * Additionally, a 500 Internal Server Error error was encountered while trying 
   to use an ErrorDocument to handle the request.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Geoffrey Shilling](https://wordpress.org/support/users/geoffreyshilling/)
 * (@geoffreyshilling)
 * Volunteer Moderator
 * [10 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-399/#post-7173429)
 * There can be a number of reasons for an Internal Server Error. Here are some 
   thing you try to solve it:
    - The most likely issue is a corrupted `.htaccess` file. Log in to your site
      root using FTP and rename your `.htaccess` file to `.htaccess_old`. Try loading
      your site to see if this has solved your problem. If it works, make sure to
      visit [Settings](http://codex.wordpress.org/Administration_Screens#Settings)
      > [Permalinks](http://codex.wordpress.org/Administration_Screens#Permalinks)
      and reset your [permalinks](http://codex.wordpress.org/Using_Permalinks). 
      This will generate a new `.htaccess` file for you.
    - Try deactivating all of your Plugins to see if it is a Plugin issue. If you
      are unable to access your WordPress Administration Screens, deactivate your
      Plugins via FTP by following [these instructions](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_Plugins_when_not_able_to_access_the_administrative_menus.3F).
    - Switch the Theme to the WordPress Twenty Fifteen Theme to eliminate any Theme-
      related problems.
    - Increase the [PHP Memory limit](http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP)
    - Try re-uploading the `wp-admin` and `wp-includes` folders from a [fresh install of WordPress](http://wordpress.org/download/).
 *  Thread Starter [HareBraneDesign](https://wordpress.org/support/users/harebranedesign/)
 * (@harebranedesign)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-399/#post-7173476)
 * the .htaccess file was it, thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Internal Server Error’ is closed to new replies.

## Tags

 * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [HareBraneDesign](https://wordpress.org/support/users/harebranedesign/)
 * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-399/#post-7173476)
 * Status: resolved

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