Title: Internal server error
Last modified: August 31, 2016

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# Internal server error

 *  Resolved [Cboegelund](https://wordpress.org/support/users/cboegelund/)
 * (@cboegelund)
 * [10 years ago](https://wordpress.org/support/topic/internal-server-error-420/)
 * Hello,
 * When a customer (or me with a sandbox card) tries to pay on my site, the customer
   receives the error code “Internal Server Error”. The payment seems to go through,
   but the error code is still shown.
 * Have you got an idea what the problem might be? That would mean the WORlD to 
   me!
 * [https://wordpress.org/plugins/stripe-woocommerce-addon/](https://wordpress.org/plugins/stripe-woocommerce-addon/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [syednazrulhassan](https://wordpress.org/support/users/nazrulhassanmca/)
 * (@nazrulhassanmca)
 * [10 years ago](https://wordpress.org/support/topic/internal-server-error-420/#post-7416019)
 * I ran into similar problem on site o one plugin user and tried a couple of things
   finally what did. Worked was couple of following differently in different cases
 * I spent over several days figuring out and some of which worked was the problem
   occurred as soon payment is done it doesn’t redirect to successful page rather
   keeps throwing internal server error
    1- reinstall WordPress ( it replaces core
   files on server ) 2- upgrade WordPress 3- fix all folders to 755 and all files
   to 644
 *  Thread Starter [Cboegelund](https://wordpress.org/support/users/cboegelund/)
 * (@cboegelund)
 * [10 years ago](https://wordpress.org/support/topic/internal-server-error-420/#post-7416031)
 * Thanks for the help. I ended up solving it 🙂
 * It was actually a problem with the email template from Woocommerce that I had
   copied into my theme’s email folder that acted up. When I removed those files
   it started working once again!
 * Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Internal server error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/stripe-woocommerce-addon_a2c2e1.svg)
 * [Stripe Payment Gateway WooCommerce Addon](https://wordpress.org/plugins/stripe-woocommerce-addon/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/stripe-woocommerce-addon/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/stripe-woocommerce-addon/)
 * [Active Topics](https://wordpress.org/support/plugin/stripe-woocommerce-addon/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/stripe-woocommerce-addon/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/stripe-woocommerce-addon/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Cboegelund](https://wordpress.org/support/users/cboegelund/)
 * Last activity: [10 years ago](https://wordpress.org/support/topic/internal-server-error-420/#post-7416031)
 * Status: resolved