Title: Internal server error Last modified: June 21, 2018 --- # Internal server error * [Michael Stursberg](https://wordpress.org/support/users/thesturs/) * (@thesturs) * [7 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-541/) * When I go to make a subscription purchase I get a Internal server error. Any help would be most appreciated. * Here is the log: * ``` ### WordPress Environment ### Home URL: https://411inthe843.com Site URL: https://411inthe843.com WC Version: 3.4.3 Log Directory Writable: ✔ WP Version: 4.9.6 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.1.4 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version PHP Post Max Size: 256 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.19.7 NSS/3.27.1 SUHOSIN Installed: – MySQL Version: ❌ 5.5.51-38.2 - We recommend a minimum MySQL version of 5.6. See: WordPress requirements Max Upload Size: 256 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.4.3 WC Database Prefix: wp_ Total Database Size: 5.46MB Database Data Size: 4.73MB Database Index Size: 0.73MB wp_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.01MB wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB wp_commentmeta: Data: 0.03MB + Index: 0.02MB wp_comments: Data: 0.01MB + Index: 0.01MB wp_datalist: Data: 0.00MB + Index: 0.00MB wp_duplicator_packages: Data: 0.00MB + Index: 0.00MB wp_ewwwio_images: Data: 0.27MB + Index: 0.17MB wp_gglcptch_whitelist: Data: 0.02MB + Index: 0.02MB wp_links: Data: 0.00MB + Index: 0.00MB wp_options: Data: 2.89MB + Index: 0.12MB wp_places_locator: Data: 0.00MB + Index: 0.00MB wp_postmeta: Data: 0.51MB + Index: 0.19MB wp_posts: Data: 0.72MB + Index: 0.07MB wp_revslider_css: Data: 0.09MB + Index: 0.00MB wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB wp_revslider_sliders: Data: 0.03MB + Index: 0.00MB wp_revslider_slides: Data: 0.04MB + Index: 0.00MB wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB wp_rg_form: Data: 0.00MB + Index: 0.00MB wp_rg_form_meta: Data: 0.01MB + Index: 0.00MB wp_rg_form_view: Data: 0.01MB + Index: 0.01MB wp_rg_incomplete_submissions: Data: 0.00MB + Index: 0.00MB wp_rg_lead: Data: 0.00MB + Index: 0.00MB wp_rg_lead_detail: Data: 0.00MB + Index: 0.00MB wp_rg_lead_detail_long: Data: 0.00MB + Index: 0.00MB wp_rg_lead_meta: Data: 0.00MB + Index: 0.00MB wp_rg_lead_notes: Data: 0.00MB + Index: 0.00MB wp_termmeta: Data: 0.00MB + Index: 0.01MB wp_terms: Data: 0.01MB + Index: 0.02MB wp_term_relationships: Data: 0.01MB + Index: 0.02MB wp_term_taxonomy: Data: 0.01MB + Index: 0.01MB wp_usermeta: Data: 0.01MB + Index: 0.02MB wp_users: Data: 0.00MB + Index: 0.01MB wp_wc_download_log: Data: 0.00MB + Index: 0.00MB wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB wp_wfBadLeechers: Data: 0.00MB + Index: 0.00MB wp_wfBlockedCommentLog: Data: 0.00MB + Index: 0.00MB wp_wfBlockedIPLog: Data: 0.00MB + Index: 0.00MB wp_wfBlocks7: Data: 0.00MB + Index: 0.00MB wp_wfConfig: Data: 0.02MB + Index: 0.01MB wp_wfCrawlers: Data: 0.00MB + Index: 0.00MB wp_wfFileChanges: Data: 0.00MB + Index: 0.00MB wp_wfFileMods: Data: 0.00MB + Index: 0.00MB wp_wfHits: Data: 0.01MB + Index: 0.00MB wp_wfHoover: Data: 0.00MB + Index: 0.00MB wp_wfIssues: Data: 0.00MB + Index: 0.01MB wp_wfKnownFileList: Data: 0.00MB + Index: 0.00MB wp_wfLeechers: Data: 0.00MB + Index: 0.00MB wp_wfLiveTrafficHuman: Data: 0.00MB + Index: 0.00MB wp_wfLocs: Data: 0.00MB + Index: 0.00MB wp_wfLogins: Data: 0.00MB + Index: 0.00MB wp_wfNotifications: Data: 0.00MB + Index: 0.00MB wp_wfPendingIssues: Data: 0.00MB + Index: 0.00MB wp_wfReverseCache: Data: 0.00MB + Index: 0.00MB wp_wfScanners: Data: 0.00MB + Index: 0.00MB wp_wfSNIPCache: Data: 0.00MB + Index: 0.00MB wp_wfStatus: Data: 0.00MB + Index: 0.00MB wp_wfVulnScanners: Data: 0.00MB + Index: 0.00MB wp_wsluserscontacts: Data: 0.00MB + Index: 0.00MB wp_wslusersprofiles: Data: 0.00MB + Index: 0.00MB wp_yith_ywsbs_activities_log: Data: 0.00MB + Index: 0.00MB ### Post Type Counts ### amn_mi-lite: 2 amn_wpforms-lite: 2 apus_brand: 4 apus_footer: 1 apus_megamenu: 1 attachment: 195 custom_css: 1 customize_changeset: 1 job_listing: 8 mc4wp-form: 2 nav_menu_item: 51 page: 18 popup: 1 popup_theme: 6 post: 3 product: 6 revision: 217 scheduled-action: 1 shop_coupon: 1 shop_order: 19 shop_order_refund: 1 vc_settings_preset: 2 wpforms: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (23) ### Gravity Forms: by rocketgenius – 2.2.5 AceIDE: by AceIDE – 2.6.1 All In One SEO Pack: by Michael Torbert – 2.6.1 Apus Framework: by Team ApusTheme – 1.0 Apus Prolist: by ApusTheme – 1.0.0 Bulk Term Generator: by Nate Allen – 1.3.0 Child Theme Configurator: by Lilaea Media – 2.3.0.4 CMB2: by CMB2 team – 2.4.2 Coming Soon Page & Maintenance Mode by SeedProd: by SeedProd – 5.0.20 Duplicator: by Snap Creek – 1.2.40 EWWW Image Optimizer: by Shane Bishop – 4.2.2 Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.0.8 Google Captcha (reCAPTCHA) by BestWebSoft: by BestWebSoft – 1.36 WPBakery Page Builder: by Michael M - WPBakery.com – 5.4.5 Popup Maker: by WP Popup Maker – 1.7.29 Slider Revolution: by ThemePunch – 5.4.6.3 SVG Support: by Benbodhi – 2.3.15 WooCommerce Quantity Increment: by Automattic WooThemes – 1.1.0 – Not tested with the active version of WooCommerce WooCommerce Square: by WooCommerce – 1.0.31 WooCommerce: by Automattic – 3.4.3 Wordfence Security: by Wordfence – 7.1.7 WP Job Manager: by Automattic – 1.31.0 YITH WooCommerce Subscription: by YITHEMES – 1.2.2 ### Settings ### API Enabled: ✔ Force SSL: ✔ Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 0 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: ❌ Page visibility should be public Cart: #8 - /cart/ Checkout: #9 - /checkout/ My account: ❌ Page does not contain the shortcode. Terms and conditions: ❌ Page not set ### Theme ### Name: Prolist Child Version: 1.0.0.1511286897 Author URL: https://bongopress.com/ Child Theme: ✔ Parent Theme Name: Prolist Parent Theme Version: 1.0.0 Parent Theme Author URL: https://prolists.com/ WooCommerce Support: ✔ ### Templates ### Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: prolist-child/woocommerce/archive-product.php prolist-child/woocommerce/auth/footer.php prolist-child/woocommerce/auth/form-grant-access.php prolist-child/woocommerce/auth/form-login.php prolist-child/woocommerce/auth/header.php prolist-child/woocommerce/cart/cart-empty.php prolist-child/woocommerce/cart/cart-item-data.php prolist-child/woocommerce/cart/cart-shipping.php prolist-child/woocommerce/cart/cart-totals.php prolist-child/woocommerce/cart/cart.php prolist-child/woocommerce/cart/cross-sells.php prolist-child/woocommerce/cart/mini-cart.php prolist-child/woocommerce/cart/proceed-to-checkout-button.php prolist-child/woocommerce/cart/shipping-calculator.php prolist-child/woocommerce/checkout/cart-errors.php prolist-child/woocommerce/checkout/form-billing.php prolist-child/woocommerce/checkout/form-checkout.php prolist-child/woocommerce/checkout/form-coupon.php prolist-child/woocommerce/checkout/form-login.php prolist-child/woocommerce/checkout/form-pay.php prolist-child/woocommerce/checkout/form-shipping.php prolist-child/woocommerce/checkout/order-receipt.php prolist-child/woocommerce/checkout/payment-method.php prolist-child/woocommerce/checkout/payment.php prolist-child/woocommerce/checkout/review-order.php prolist-child/woocommerce/checkout/terms.php prolist-child/woocommerce/checkout/thankyou.php prolist-child/woocommerce/content-product.php prolist-child/woocommerce/content-product_cat.php prolist-child/woocommerce/content-single-product.php prolist-child/woocommerce/content-widget-product.php prolist-child/woocommerce/content-widget-reviews.php prolist-child/woocommerce/emails/admin-cancelled-order.php prolist-child/woocommerce/emails/admin-failed-order.php prolist-child/woocommerce/emails/admin-new-order.php prolist-child/woocommerce/emails/customer-completed-order.php prolist-child/woocommerce/emails/customer-invoice.php prolist-child/woocommerce/emails/customer-new-account.php prolist-child/woocommerce/emails/customer-note.php prolist-child/woocommerce/emails/customer-on-hold-order.php prolist-child/woocommerce/emails/customer-processing-order.php prolist-child/woocommerce/emails/customer-refunded-order.php prolist-child/woocommerce/emails/customer-reset-password.php prolist-child/woocommerce/emails/email-addresses.php prolist-child/woocommerce/emails/email-customer-details.php prolist-child/woocommerce/emails/email-downloads.php prolist-child/woocommerce/emails/email-footer.php prolist-child/woocommerce/emails/email-header.php prolist-child/woocommerce/emails/email-order-details.php prolist-child/woocommerce/emails/email-order-items.php prolist-child/woocommerce/emails/email-styles.php prolist-child/woocommerce/emails/plain/admin-cancelled-order.php prolist-child/woocommerce/emails/plain/admin-failed-order.php prolist-child/woocommerce/emails/plain/admin-new-order.php prolist-child/woocommerce/emails/plain/customer-completed-order.php prolist-child/woocommerce/emails/plain/customer-invoice.php prolist-child/woocommerce/emails/plain/customer-new-account.php prolist-child/woocommerce/emails/plain/customer-note.php prolist-child/woocommerce/emails/plain/customer-on-hold-order.php prolist-child/woocommerce/emails/plain/customer-processing-order.php prolist-child/woocommerce/emails/plain/customer-refunded-order.php prolist-child/woocommerce/emails/plain/customer-reset-password.php prolist-child/woocommerce/emails/plain/email-addresses.php prolist-child/woocommerce/emails/plain/email-customer-details.php prolist-child/woocommerce/emails/plain/email-downloads.php prolist-child/woocommerce/emails/plain/email-order-details.php prolist-child/woocommerce/emails/plain/email-order-items.php prolist-child/woocommerce/global/breadcrumb.php prolist-child/woocommerce/global/form-login.php prolist-child/woocommerce/global/quantity-input.php prolist-child/woocommerce/global/sidebar.php prolist-child/woocommerce/global/wrapper-end.php prolist-child/woocommerce/global/wrapper-start.php prolist-child/woocommerce/loop/add-to-cart.php prolist-child/woocommerce/loop/loop-end.php prolist-child/woocommerce/loop/loop-start.php prolist-child/woocommerce/loop/no-products-found.php prolist-child/woocommerce/loop/orderby.php prolist-child/woocommerce/loop/pagination.php prolist-child/woocommerce/loop/price.php prolist-child/woocommerce/loop/rating.php prolist-child/woocommerce/loop/result-count.php prolist-child/woocommerce/loop/sale-flash.php prolist-child/woocommerce/myaccount/dashboard.php prolist-child/woocommerce/myaccount/downloads.php prolist-child/woocommerce/myaccount/form-add-payment-method.php prolist-child/woocommerce/myaccount/form-edit-account.php prolist-child/woocommerce/myaccount/form-edit-address.php prolist-child/woocommerce/myaccount/form-login.php prolist-child/woocommerce/myaccount/form-lost-password.php prolist-child/woocommerce/myaccount/form-reset-password.php prolist-child/woocommerce/myaccount/lost-password-confirmation.php prolist-child/woocommerce/myaccount/my-account.php prolist-child/woocommerce/myaccount/my-address.php prolist-child/woocommerce/myaccount/my-downloads.php prolist-child/woocommerce/myaccount/my-orders.php prolist-child/woocommerce/myaccount/navigation.php prolist-child/woocommerce/myaccount/orders.php prolist-child/woocommerce/myaccount/payment-methods.php prolist-child/woocommerce/myaccount/view-order.php prolist-child/woocommerce/notices/error.php prolist-child/woocommerce/notices/notice.php prolist-child/woocommerce/notices/success.php prolist-child/woocommerce/order/form-tracking.php prolist-child/woocommerce/order/order-again.php prolist-child/woocommerce/order/order-details-customer.php prolist-child/woocommerce/order/order-details-item.php prolist-child/woocommerce/order/order-details.php prolist-child/woocommerce/order/order-downloads.php prolist-child/woocommerce/order/tracking.php prolist-child/woocommerce/product-searchform.php prolist-child/woocommerce/single-product/add-to-cart/external.php prolist-child/woocommerce/single-product/add-to-cart/grouped.php prolist-child/woocommerce/single-product/add-to-cart/simple.php prolist-child/woocommerce/single-product/add-to-cart/variable.php prolist-child/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php prolist-child/woocommerce/single-product/add-to-cart/variation.php prolist-child/woocommerce/single-product/meta.php prolist-child/woocommerce/single-product/photoswipe.php prolist-child/woocommerce/single-product/price.php prolist-child/woocommerce/single-product/product-attributes.php prolist-child/woocommerce/single-product/product-image.php prolist-child/woocommerce/single-product/product-thumbnails.php prolist-child/woocommerce/single-product/rating.php prolist-child/woocommerce/single-product/related.php prolist-child/woocommerce/single-product/review-meta.php prolist-child/woocommerce/single-product/review-rating.php prolist-child/woocommerce/single-product/review.php prolist-child/woocommerce/single-product/sale-flash.php prolist-child/woocommerce/single-product/share.php prolist-child/woocommerce/single-product/short-description.php prolist-child/woocommerce/single-product/stock.php prolist-child/woocommerce/single-product/tabs/additional-information.php prolist-child/woocommerce/single-product/tabs/description.php prolist-child/woocommerce/single-product/tabs/tabs.php prolist-child/woocommerce/single-product/title.php prolist-child/woocommerce/single-product/up-sells.php prolist-child/woocommerce/single-product-reviews.php prolist-child/woocommerce/single-product.php prolist-child/woocommerce/taxonomy-product_cat.php prolist-child/woocommerce/taxonomy-product_tag.php ``` * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Finternal-server-error-541%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Author [YITHEMES](https://wordpress.org/support/users/yithemes/) * (@yithemes) * [7 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-541/#post-10424672) * I did a test without any problem. Could you enable the WP_DEBUG ( [https://codex.wordpress.org/Debugging_in_WordPress](https://codex.wordpress.org/Debugging_in_WordPress)) and tell me if there are any errors? * Thread Starter [Michael Stursberg](https://wordpress.org/support/users/thesturs/) * (@thesturs) * [7 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-541/#post-10425729) * The error I get is “SyntaxError: Unexpected token < in JSON at position 0” * Plugin Author [YITHEMES](https://wordpress.org/support/users/yithemes/) * (@yithemes) * [7 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-541/#post-10431675) * Hi [@thesturs](https://wordpress.org/support/users/thesturs/), could you try to disable other plugins (except for WooCommerce and Subscriptions plugin) and see if the issue occurs? If not please enable them one by one until the issue comes back again. * Thread Starter [Michael Stursberg](https://wordpress.org/support/users/thesturs/) * (@thesturs) * [7 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-541/#post-10454738) * Tried that no luck. * Thread Starter [Michael Stursberg](https://wordpress.org/support/users/thesturs/) * (@thesturs) * [7 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-541/#post-10454762) * Can I use the WooCommerce subscription plugin as an alternative or will not communicate properly with the apus Prolist plugin? I am on a bit of a tight deadline. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Internal server error’ is closed to new replies. * ![](https://ps.w.org/yith-woocommerce-subscription/assets/icon-128x128.gif?rev =3146401) * [YITH WooCommerce Subscription](https://wordpress.org/plugins/yith-woocommerce-subscription/) * [Frequently Asked Questions](https://wordpress.org/plugins/yith-woocommerce-subscription/#faq) * [Support Threads](https://wordpress.org/support/plugin/yith-woocommerce-subscription/) * [Active Topics](https://wordpress.org/support/plugin/yith-woocommerce-subscription/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/yith-woocommerce-subscription/unresolved/) * [Reviews](https://wordpress.org/support/plugin/yith-woocommerce-subscription/reviews/) ## Tags * [internal](https://wordpress.org/support/topic-tag/internal/) * [server](https://wordpress.org/support/topic-tag/server/) * 5 replies * 2 participants * Last reply from: [Michael Stursberg](https://wordpress.org/support/users/thesturs/) * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-541/#post-10454762) * Status: not resolved