Title: Internal Server Error
Last modified: November 13, 2019

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# Internal Server Error

 *  Resolved [deve42](https://wordpress.org/support/users/deve42/)
 * (@deve42)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-594/)
 * Hi Drazen,
 * Since upgrading to 2.1.0, I’m getting the following error when generating license:
 * > An error of type E_ERROR was caused in line 29 of the file /var/www/html/wp-
   > content/plugins/license-manager-for-woocommerce/vendor/defuse/php-encryption/
   > src/Crypto.php. Error message: Uncaught TypeError: Key expected for argument
   > 2. String given instead. in /var/www/html/wp-content/plugins/license-manager-
   > for-woocommerce/vendor/defuse/php-encryption/src/Crypto.php:29
   >  Stack trace:#
   > 0 /var/www/html/wp-content/plugins/license-manager-for-woocommerce/includes/
   > Crypto.php(128): Defuse\Crypto\Crypto::encrypt(‘MTXP1N42HQUTWQG…’, ”) #1 /var/
   > www/html/wp-includes/class-wp-hook.php(288): LicenseManagerForWooCommerce\Crypto-
   > >encrypt(‘MTXP1N42HQUTWQG…’) #2 /var/www/html/wp-includes/plugin.php(206): 
   > WP_Hook->apply_filters(‘MTXP1N42HQUTWQG…’, Array) #3 /var/www/html/wp-content/
   > plugins/license-manager-for-woocommerce/includes/integrations/woocommerce/Controller.
   > php(194): apply_filters(‘lmfwc_encrypt’, ‘MTXP1N42HQUTWQG…’) #4 /var/www/html/
   > wp-includes/class-wp-hook.php(288): LicenseManagerForWooCommerce\Integrations\
   > WooCommerce\Controller->insertGeneratedLicenseKeys(NULL, 1726, Array, 3, Object(
   > LicenseManagerForWooCommerce\Models\Resources\Generator)) #5 /var/www/html/
   > wp-includes/plugin.php(206): WP
 * Because I installed the beta plugin and had problem installing this latest version,
   I had to manually delete the plugin folder and the defuse/secret folder and recreated
   the API key and generators.

Viewing 15 replies - 1 through 15 (of 15 total)

 *  [Drazen Bebic](https://wordpress.org/support/users/drazenbebic/)
 * (@drazenbebic)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-594/#post-12130445)
 * Hello [@deve42](https://wordpress.org/support/users/deve42/)
 * The problem seems to happen when a license key is being created via a generator,
   and then saved. It’s possibly related to the cryptographic secret files. Did 
   you make a backup of those?
 * Also, do you have a test environment where I could take a look myself? Its hard
   to tell the exact cause without some good ol’ debugging 🙂
 *  Thread Starter [deve42](https://wordpress.org/support/users/deve42/)
 * (@deve42)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-594/#post-12134266)
 * Yes I backed up the two files and added them to wp-config.php. However, after
   the failed installation of the latest version (from the GitHub version), I manually
   deleted the settings in wp-config.php and removed all related folders and files(
   even checked the DB for orphan tables). So it was a clean install and I recreated
   generators but once I try to buy a product, checkout fails with “Internal Server
   Error”.
 * Could it be php 7.3 which I installed?
 *  [Drazen Bebic](https://wordpress.org/support/users/drazenbebic/)
 * (@drazenbebic)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-594/#post-12134276)
 * [@deve42](https://wordpress.org/support/users/deve42/),
 * it could be, to be honest I haven’t tested it with PHP 7.3 yet. Could you try
   reverting to 7.2 and see if it still works?
 *  Thread Starter [deve42](https://wordpress.org/support/users/deve42/)
 * (@deve42)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-594/#post-12134674)
 * Reverted to 7.2 and it’s the same error:
 * > 2019-11-14T20:43:48+00:00 CRITICAL Uncaught TypeError: Key expected for argument
   > 2. String given instead. in /var/www/html/wp-content/plugins/license-manager-
   > for-woocommerce/vendor/defuse/php-encryption/src/Crypto.php:29
   >  Stack trace:#
   > 0 /var/www/html/wp-content/plugins/license-manager-for-woocommerce/includes/
   > Crypto.php(128): Defuse\Crypto\Crypto::encrypt(‘N6S2UXKNB47WACP…’, ”) #1 /var/
   > www/html/wp-includes/class-wp-hook.php(288): LicenseManagerForWooCommerce\Crypto-
   > >encrypt(‘N6S2UXKNB47WACP…’) #2 /var/www/html/wp-includes/plugin.php(206): 
   > WP_Hook->apply_filters(‘N6S2UXKNB47WACP…’, Array) #3 /var/www/html/wp-content/
   > plugins/license-manager-for-woocommerce/includes/integrations/woocommerce/Controller.
   > php(194): apply_filters(‘lmfwc_encrypt’, ‘N6S2UXKNB47WACP…’) #4 /var/www/html/
   > wp-includes/class-wp-hook.php(288): LicenseManagerForWooCommerce\Integrations\
   > WooCommerce\Controller->insertGeneratedLicenseKeys(3152, 1726, Array, 1, Object(
   > LicenseManagerForWooCommerce\Models\Resources\Generator)) #5 /var/www/html/
   > wp-includes/plugin.php(206): WP in /var/www/html/wp-content/plugins/license-
   > manager-for-woocommerce/vendor/defuse/php-encryption/src/Crypto.php on line
   > 29
 *  [Drazen Bebic](https://wordpress.org/support/users/drazenbebic/)
 * (@drazenbebic)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-594/#post-12134750)
 * [@deve42](https://wordpress.org/support/users/deve42/)
 * I think that, for whatever reason, your cryptographic secrets (defuse and secret)
   aren’t being loaded properly. Can you try removing the variables from wp-config.
   php and putting the files back in the lmfwc-files folder to see if that fixes
   it?
 *  Thread Starter [deve42](https://wordpress.org/support/users/deve42/)
 * (@deve42)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-594/#post-12135015)
 * I put the files back and the error went away. However, there are two issues:
 * 1) I’m using character map ABCDEFGHJKLMNPQRSTUVWXYZ123456789, with 4 chunks of
   length 5 and a suffix in this format: -XW8QA
 * The license generated is: PJZTPPJ7PJAJGACMCRXG-XW8QA
 * It used to generate the correct format like this one: 8U7WC-JNLEL-5J56S-EL26L-
   DM8PT
 * 2) The license keys page in My-Account (/my-account/view-license-keys/) is not
   found (404)
 * Any idea what’s going on?
 *  [Drazen Bebic](https://wordpress.org/support/users/drazenbebic/)
 * (@drazenbebic)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-594/#post-12135649)
 * The second part should be easy: Save your permalinks and it should work again.
 * As for the generator, I am unsure. Have you tried deleting it and creating a 
   new one?
 *  Thread Starter [deve42](https://wordpress.org/support/users/deve42/)
 * (@deve42)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-594/#post-12135664)
 * Yes I’ve deleted the generators a few times and recreated them. Changed the character
   map as well but it’s still generating licenses without the dashes.
    -  This reply was modified 6 years, 6 months ago by [deve42](https://wordpress.org/support/users/deve42/).
 *  [Drazen Bebic](https://wordpress.org/support/users/drazenbebic/)
 * (@drazenbebic)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-594/#post-12135888)
 * [@deve42](https://wordpress.org/support/users/deve42/),
 * I don’t think we’ll make much more progress like this. Do you have a test/staging
   environment where I could log in and take a look myself?
 *  Thread Starter [deve42](https://wordpress.org/support/users/deve42/)
 * (@deve42)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-594/#post-12139243)
 * Ok I got it fixed by adding a dash into the Separator field. Didn’t have to do
   this before as it is optional and the dash is default. I’ll test it more and 
   see if everything is working.
 * Thanks for your help again, Drazen!
 *  [Drazen Bebic](https://wordpress.org/support/users/drazenbebic/)
 * (@drazenbebic)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-594/#post-12139287)
 * [@deve42](https://wordpress.org/support/users/deve42/),
 * no problem, glad that I could at least solve part of your problem 🙂
 *  Thread Starter [deve42](https://wordpress.org/support/users/deve42/)
 * (@deve42)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-594/#post-12139831)
 * So I set up a brand new test server with PHP 7.2 and it’s generating the same
   license without the dashes if I don’t add it manually in the Separator field.
 *  [Drazen Bebic](https://wordpress.org/support/users/drazenbebic/)
 * (@drazenbebic)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-594/#post-12139870)
 * Hello [@deve42](https://wordpress.org/support/users/deve42/)
 * Yes, that is correct and it should have always been so.
 * In the 2.1 update I have updated the PHP class in charge of generating license
   keys. This class was a corner stone of the plugin, and coded very early on. A
   lot of functionality is based on it, so I have been reluctant to rework and refactor
   that class. The rework was necessary because it the coding wasn’t up to standard.
 * I have finally done this in the 2.1 update, and one major change was the removal
   of default generator values. If a generator didn’t have a separator, it would
   use a dash. This was unintentional and undesired behavior. Separators should 
   only be used if they are explicitly defined, otherwise the chunks will just be
   connected without a separator.
 *  Thread Starter [deve42](https://wordpress.org/support/users/deve42/)
 * (@deve42)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-594/#post-12143459)
 * I see, thanks for clarifying. It would help if this breaking change is mentioned
   in the release notes.
 *  [Drazen Bebic](https://wordpress.org/support/users/drazenbebic/)
 * (@drazenbebic)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-594/#post-12145271)
 * [@deve42](https://wordpress.org/support/users/deve42/),
 * Actually, I don’t know why I didn’t think of that myself. I will update the release
   notes accordingly, thank you.

Viewing 15 replies - 1 through 15 (of 15 total)

The topic ‘Internal Server Error’ is closed to new replies.

 * ![](https://ps.w.org/license-manager-for-woocommerce/assets/icon-256x256.gif?
   rev=2824216)
 * [License Manager for WooCommerce](https://wordpress.org/plugins/license-manager-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/license-manager-for-woocommerce/#faq)
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## Tags

 * [api](https://wordpress.org/support/topic-tag/api/)
 * [rest](https://wordpress.org/support/topic-tag/rest/)
 * [serial](https://wordpress.org/support/topic-tag/serial/)
 * [serial key](https://wordpress.org/support/topic-tag/serial-key/)

 * 15 replies
 * 2 participants
 * Last reply from: [Drazen Bebic](https://wordpress.org/support/users/drazenbebic/)
 * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-594/#post-12145271)
 * Status: resolved