Title: Internal Server Error
Last modified: June 11, 2020

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# Internal Server Error

 *  [Ricardo Amancio](https://wordpress.org/support/users/ricamancio/)
 * (@ricamancio)
 * [6 years ago](https://wordpress.org/support/topic/internal-server-error-618/)
 * Hello, I hope you are well
 * Screen: [https://snipboard.io/Beh3Wv.jpg](https://snipboard.io/Beh3Wv.jpg)
 * We are having a problem sending emails with a budget request.
 * when we click to send the ajax goes into action and creates the order inside 
   the woocommerce panel but does not send the emails and displays the error “Internal
   Server Error” on the screen. No more details.
 * We have already tested deactivating all plugins leaving only “woocommerce” and“
   quotes”.
 * Wordpress: 5.4.2
    WooCommerce: 4.2.0 PHP: 7.3

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [Ricardo Amancio](https://wordpress.org/support/users/ricamancio/)
 * (@ricamancio)
 * [6 years ago](https://wordpress.org/support/topic/internal-server-error-618/#post-12978433)
 * Running several tests I found that the problem happens when I turn on “Hide address
   fields in Google Checkout”.
 * Disabling everything works fine. But I would like to work hiding the fields.
 * ======================
 * Fazendo vários testes descobri que o problema acontece quando ativo “Ocultar 
   campos de endereço no Google Checkout”.
 * Ao desativar tudo funciona bem. Mas gostaria de trabalhar ocultando os campos.
 *  Plugin Author [pinal.shah](https://wordpress.org/support/users/pinalshah/)
 * (@pinalshah)
 * [5 years, 12 months ago](https://wordpress.org/support/topic/internal-server-error-618/#post-12980873)
 * Hi Ricardo,
 * Yes, I’m doing good and I hope you are safe as well.
 * I understand that the issue arises when the Quotes->Settings->Cart & Checkout
   Settings->Hide Address fields at Checkout setting is enabled.
 * I’m unable to replicate the issue at my end with the versions you specified above.
 * If possible, you can turn on wp_debug mode on your site using the below commands.
   This will help log the errors.
 * `define('WP_DEBUG', true);`
    `define('WP_DEBUG_LOG', true);`
 * Please add the above lines of code in the wp-config file. This will log the errors
   in debug.log giving you an insight into what’s causing the issue.
 * Please send me the log details so I can help you fix the same.
 * I would suggested enabling debug log on a staging/dev server where the issue 
   is replicated. In a scenario where you don’t have access to a staging/dev server,
   you can apply the above on your production site. But please disable debug mode
   on the production site as soon as you’re done with the testing.
 * I shall await the results.
 * Thanks,
    Pinal

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Internal Server Error’ is closed to new replies.

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## Tags

 * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/)

 * 2 replies
 * 2 participants
 * Last reply from: [pinal.shah](https://wordpress.org/support/users/pinalshah/)
 * Last activity: [5 years, 12 months ago](https://wordpress.org/support/topic/internal-server-error-618/#post-12980873)
 * Status: not resolved