Title: Internal Server error
Last modified: July 10, 2020

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# Internal Server error

 *  Resolved [theeba](https://wordpress.org/support/users/theeba/)
 * (@theeba)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-623/)
 * I am using website with Woocommerce and it shows “Internal Server error” when
   I place the order.
 * I have used “YITH WooCommerce Points and Rewards” plugin too.
 * If I deactivate the “YITH WooCommerce Points and Rewards” plugin then the woocommerce
   place order is working fine. otherwise it will not working and shows “Internal
   Server error”
 * how can I solve this problem. You can try checkout, when you check this product
 * [http://edibleicingprints.com/dev/product/test/](http://edibleicingprints.com/dev/product/test/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Thu P. a11n](https://wordpress.org/support/users/thup90/)
 * (@thup90)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-623/#post-13104002)
 * Hi there,
 * It looks like the third-party YITH WooCommerce Points and Rewards is causing 
   the error. I’d recommend reaching out to the plugin support for help with fixing
   the error. They can contacted via this page: [https://support.yithemes.com/hc/en-us](https://support.yithemes.com/hc/en-us)
 *  Plugin Support [Thu P. a11n](https://wordpress.org/support/users/thup90/)
 * (@thup90)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-623/#post-13129873)
 * Hi there,
 * I hope you found the previous reply helpful. We haven’t heard back from you in
   a while, so I’m going to mark this as resolved – if you have any further questions,
   you can start a new thread.
 *  [eppiaguilera](https://wordpress.org/support/users/eppiaguilera/)
 * (@eppiaguilera)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/internal-server-error-623/#post-13347896)
 * Hello
 * I also have a problem with the internal server error.
 * I have a store where we sell physical products, virtual products, and downloadable
   products.
 * Our payment method is MercadoPago and Direct Transfer
 * 1) The problem become when I try to add a virtual or downloadable product to 
   the cart and I try to pay with direct bank transfer
 * 2) The other problem is that when I have a physical product with virtual or downloadable
   product in the cart, I cannot see the shipping method.
 * My website is [http://estudiocordobacostura.com/](http://estudiocordobacostura.com/)
 * I really hope you can help us

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Internal Server error’ is closed to new replies.

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## Tags

 * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/)

 * 3 replies
 * 3 participants
 * Last reply from: [eppiaguilera](https://wordpress.org/support/users/eppiaguilera/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/internal-server-error-623/#post-13347896)
 * Status: resolved