Title: Internal Server Error
Last modified: November 19, 2020

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# Internal Server Error

 *  Resolved [Why Not Advertising, LLC](https://wordpress.org/support/users/whyknott/)
 * (@whyknott)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-632/)
 * I keep getting “internal server error” when I try and run the Malware security
   scan using CleanTalk Security Plugin. See my screenshot: [https://paste.pics/c22d104a17de13309497764d0d88a24e](https://paste.pics/c22d104a17de13309497764d0d88a24e)
 * Anything I can do to fix this? I have already checked the option to do a complete
   uninstall of the plugin as instructed in the WP support forum and then deactivated
   and reactivated the plugin, that didn’t work.
 * I also disabled other plugins and that didn’t do anything either.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Finternal-server-error-632%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-632/#post-13684693)
 * Hello, [@whyknott](https://wordpress.org/support/users/whyknott/).
 * We need more details about the issue.
 * Please, send us your webserver error log. You can find it in your hosting account.
 * Our private Ticket System is here:
    [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 *  Thread Starter [Why Not Advertising, LLC](https://wordpress.org/support/users/whyknott/)
 * (@whyknott)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-632/#post-13684992)
 * Ok, I’ve created a private ticket and provided the server error log. My ticket
   number is: #19078
 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-632/#post-13686148)
 * Thank you!
    We will continue communicating about the issue in the ticket.
 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-632/#post-13729579)
 * Hello.
    We haven’t heard back from you in a while, so I’m going to mark this 
   thread as “resolved” – if you have any further questions, you can start a new
   thread.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Internal Server Error’ is closed to new replies.

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## Tags

 * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/)

 * 4 replies
 * 3 participants
 * Last reply from: [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-632/#post-13729579)
 * Status: resolved