Title: Internal Server Error
Last modified: December 16, 2020

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# Internal Server Error

 *  Resolved [intcon](https://wordpress.org/support/users/intcon/)
 * (@intcon)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/internal-server-error-637/)
 * I have been struggling with this for weeks, and would greatly appreciate any 
   help. When I do a google search on my website, [http://www.bozwellz.com](http://www.bozwellz.com),
   I get an internal server error. It took weeks but I finally got ahold of someone
   from google, and they said it wasn’t them, I needed to call godaddy. So I called
   godaddy, and they said I have a virus on my site, but for $300 they would clean
   it, and so on and so forth. I downloaded Wordfence and ran it, it cleaned up 
   some items and says everything is now clear, but I’m still getting an internal
   server error.
 * We are a small restaurant, in a small town, badly hit by the pandemic and have
   been closed (curbside, delivery only) for months. Not being able to be found 
   on google is going to be a killing blow. Is there anyone that can help? Do I 
   need to tweak settings on Wordfence? Is there another type of software I need
   to install, or do I really have to shell out $300 to godaddy?
 * Any help is greatly appreciated.
 * thank you
 * carrie
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Finternal-server-error-637%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [wfpeter](https://wordpress.org/support/users/wfpeter/)
 * (@wfpeter)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/internal-server-error-637/#post-13801899)
 * Hi [@intcon](https://wordpress.org/support/users/intcon/), I’ve managed to reproduce
   this error, and I do suspect given the type of error 500 page received that this
   is a hosting issue based on the referral coming from Google (or any 3rd party?).
   If Wordfence was causing the block, you would expect a Wordfence-formatted error
   page rather than the generic server one, but I will need to look into it further.
 * I think it would help me rule this in/out if you could send a diagnostic report
   to **wftest @ wordfence . com**? You can find the link to do so at the top of
   the **Wordfence Tools > Diagnostics** page. Then click on **“Send Report by Email”**.
   Please add your forum username where indicated and _respond here after you have
   sent it._
 * _**Note:** For the fastest response time, please make sure and add any information
   or questions directly to this topic and not the email address above unless asked._
 * Thanks,
 * Peter.
 *  Plugin Support [wfpeter](https://wordpress.org/support/users/wfpeter/)
 * (@wfpeter)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/internal-server-error-637/#post-13848888)
 * Hi [@intcon](https://wordpress.org/support/users/intcon/), I didn’t receive any
   diagnostics from you so hopefully you were able to solve the problem as we’ve
   not heard back.
 * If you have any other Wordfence questions, please start a new topic and we’ll
   be glad to help you out any time.
 * Thanks,
 * Peter.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Internal Server Error’ is closed to new replies.

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## Tags

 * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/)

 * 2 replies
 * 2 participants
 * Last reply from: [wfpeter](https://wordpress.org/support/users/wfpeter/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/internal-server-error-637/#post-13848888)
 * Status: resolved