Title: Internal Server Error error Last modified: October 5, 2022 --- # Internal Server Error error * [anirudh5bs](https://wordpress.org/support/users/anirudh5bs/) * (@anirudh5bs) * [3 years, 8 months ago](https://wordpress.org/support/topic/internal-server-error-error/) * [https://prnt.sc/tSf4_dGOzTnc](https://prnt.sc/tSf4_dGOzTnc) i get this error when i click clone button and clone button goes keep on loading, even after i checked after 2 hours same status Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Author [Never Settle](https://wordpress.org/support/users/neversettle/) * (@neversettle) * [3 years, 8 months ago](https://wordpress.org/support/topic/internal-server-error-error/#post-16077780) * Hey [@anirudh5bs](https://wordpress.org/support/users/anirudh5bs/), * Do you have any server logs related to the issue that you can share? * [martinsplinter](https://wordpress.org/support/users/martinsplinter/) * (@martinsplinter) * [3 years, 7 months ago](https://wordpress.org/support/topic/internal-server-error-error/#post-16103284) * i have the same kind of problem, when i click clone, the spinner on the word cone keeps spinning, but the clone is ot made and my site is left unusable giving 500 errors. * `[Sun Oct 16 08:40:39.601120 2022] [proxy_fcgi:error] [pid 12014:tid 140298529240832][ client 2a02:a420:30:xxxb:0] AH01071: Got error 'PHP message: DEBUG Postman: Postman SMTP v2.1.10 startingPHP message: DEBUG PostmanWpMailBinder: Bound to wp_mail() PHP message: DEBUG Postman: local translation file loaded for locale=nl_NLPHP message: DEBUG Postman: Admin start-up sequence', referer: https://xxx.app/wp- admin/network/admin.php?page=ns-cloner` * i dont know how to recover from this * [martinsplinter](https://wordpress.org/support/users/martinsplinter/) * (@martinsplinter) * [3 years, 7 months ago](https://wordpress.org/support/topic/internal-server-error-error/#post-16103291) * after trying to create the cone i get these error * ``` PHP message: WordPress databasefout Illegal mix of collations (utf8mb4_unicode_520_ci,IMPLICIT) and (utf8mb4_unicode_ci,IMPLICIT) for operation '=' bij query SELECT c.*, p.post_name FROM bxlps_frmpro_copies c LEFT JOIN bxlps_frm_forms f ON (c.copy_key = f.form_key) LEFT JOIN bxlps_posts p ON (c.copy_key = p.post_name) WHERE blog_id != 1 AND ((type = 'form' AND f.form_key is NULL) OR (type = 'display' AND p.post_name is NULL)) ORDER BY type DESC gemaakt door require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), WP_Hook->do_action, WP_Hook->apply_filters, FrmProCopiesController::copy_forms, FrmProCopy::copy_forms, FrmProCopy::get_templates_to_copy, FrmDb::check_cache', referer: https://xxx.app/wp-admin/admin-ajax.php [Sun Oct 16 08:45:02.461405 2022] [proxy_fcgi:error] [pid 12302:tid 140298965399296] [client 2a02:a420:30:e7be:d061:xx:b6aa:6b1b:0] AH01071: Got error 'PHP message: PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 200704 bytes) in /home/admin/domains/xx.app/public_html/wp-includes/functions.php on line 6973PHP message: PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 262144 bytes) in /home/admin/domains/xx.app/public_html/wp-includes/wp-db.php on line 2832', referer: https://xx.app/wp-admin/network/plugins.php xx[Sun Oct 16 08:45:55.431558 2022] [proxy_fcgi:error] [pid 12014:tid 140298403350272] [client 2a02:a420:30:e7be:d061:xx:b6aa:6b1b:0] AH01071: Got error 'PHP message: PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 2621440 bytes) in /home/admin/domains/xx.app/public_html/wp-content/plugins/formidable-api/helpers/FrmAPIAppHelper.php on line 120', referer: https://shipdocs.app/wp-admin/ ``` * [martinsplinter](https://wordpress.org/support/users/martinsplinter/) * (@martinsplinter) * [3 years, 7 months ago](https://wordpress.org/support/topic/internal-server-error-error/#post-16103295) * deleting the ns cloner plugin files resolved all these errors * had to put a backup back to get the site workign again - This reply was modified 3 years, 7 months ago by [martinsplinter](https://wordpress.org/support/users/martinsplinter/). * Plugin Author [Never Settle](https://wordpress.org/support/users/neversettle/) * (@neversettle) * [3 years, 7 months ago](https://wordpress.org/support/topic/internal-server-error-error/#post-16116875) * hey [@martinsplinter](https://wordpress.org/support/users/martinsplinter/) were you able to create sites manually without issue? Or is it only when you use Cloner? If you are still experiencing issue please open a ticket by emailing [support@neversettle.it](https://wordpress.org/support/topic/internal-server-error-error/support@neversettle.it?output_format=md) * [martinsplinter](https://wordpress.org/support/users/martinsplinter/) * (@martinsplinter) * [3 years, 7 months ago](https://wordpress.org/support/topic/internal-server-error-error/#post-16116940) * Hi * I can create sites manually, i did just that. I will try it again in the future with your plugin Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Internal Server Error error’ is closed to new replies. * ![](https://ps.w.org/ns-cloner-site-copier/assets/icon-256x256.gif?rev=2323308) * [NS Cloner - Site Copier](https://wordpress.org/plugins/ns-cloner-site-copier/) * [Frequently Asked Questions](https://wordpress.org/plugins/ns-cloner-site-copier/#faq) * [Support Threads](https://wordpress.org/support/plugin/ns-cloner-site-copier/) * [Active Topics](https://wordpress.org/support/plugin/ns-cloner-site-copier/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ns-cloner-site-copier/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ns-cloner-site-copier/reviews/) * 6 replies * 3 participants * Last reply from: [martinsplinter](https://wordpress.org/support/users/martinsplinter/) * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/internal-server-error-error/#post-16116940) * Status: not resolved