Title: internal server error get_modules_hashes
Last modified: May 13, 2025

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# internal server error get_modules_hashes

 *  Resolved [gabrielledean](https://wordpress.org/support/users/gabrielledean/)
 * (@gabrielledean)
 * [1 year ago](https://wordpress.org/support/topic/internal-server-error-get_modules_hashes/)
 * hi there, i’ve just installed the malware security plugin on a client site but
   it’s failing to complete the initial malware scan per attached screenshot thus
   contacting tech support as indicated. Thanks!
 * ![](https://i0.wp.com/www.differentplanet.com/wp-content/uploads/2025/05/Screenshot-
   2025-05-13-at-15.46.02.png?ssl=1)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Finternal-server-error-get_modules_hashes%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [katereji](https://wordpress.org/support/users/katereji/)
 * (@katereji)
 * [1 year ago](https://wordpress.org/support/topic/internal-server-error-get_modules_hashes/#post-18463797)
 * Hello.
 * Could you please contact us via our private ticket system so we can gather more
   info: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)?
 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [1 year ago](https://wordpress.org/support/topic/internal-server-error-get_modules_hashes/#post-18471926)
 * I see that the private ticket is resolved now, so I’m marking this topic as “
   resolved” too.
   If you have any further questions, you can start a new topic anytime.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘internal server error get_modules_hashes’ is closed to new replies.

 * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=3518712)
 * [Security Plugin, Firewall & Malware Scanner with Auto Removal](https://wordpress.org/plugins/security-malware-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/security-malware-firewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/security-malware-firewall/)
 * [Active Topics](https://wordpress.org/support/plugin/security-malware-firewall/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/security-malware-firewall/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/security-malware-firewall/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [SergeM](https://wordpress.org/support/users/serge00/)
 * Last activity: [1 year ago](https://wordpress.org/support/topic/internal-server-error-get_modules_hashes/#post-18471926)
 * Status: resolved