Title: Internal Server error &#8211; JSON
Last modified: April 6, 2018

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# Internal Server error – JSON

 *  Resolved [jkpvs14](https://wordpress.org/support/users/jkpvs14/)
 * (@jkpvs14)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/internal-server-error-json/)
 * Hi guys,
 * I have just updated the plugin, and I still have the PRO version 1.3.9 and the
   new template plugin pro 2.5.6. As soon as I enable the free version I get errors
   on my checkout page.
 * I have enabled debug mode and it says Unexpected token < in JSON at position 
   0 on the page itself and then inside the Chrome Dev Tools it says ‘ Unable to
   fix malformed JSON
    ‘
 * I have deleted the free version of the plugin and reinstalled it but made no 
   difference.
 * What else can I try to resolve this?
 * Thank you in advance.
 * Regards,
    Jhorene

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Ewout](https://wordpress.org/support/users/pomegranate/)
 * (@pomegranate)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/internal-server-error-json/#post-10152802)
 * Hello Jhorene,
    The latest version of Pro is 2.2.2 (latest Premium Templates 
   is indeed 2.5.6), so a first good step is to update that to the latest version
   first so see if that resolves the issue.
 * If you still get that error, in the browser console you could go to the network
   tab and check the response of the request that returns the JSON error – this 
   will most likely have a PHP error in it. Alternatively you could check your PHP
   error logs if you have access to it.
 * If that is too advanced for you or if it doesn’t help you find the root cause,
   please send us an email at [support@wpovernight.com](https://wordpress.org/support/topic/internal-server-error-json/support@wpovernight.com?output_format=md)
   and we’ll do our best to help. (wordpress.org does not allow us to use these 
   forums for support of paid extensions)
 * Ewout

Viewing 1 replies (of 1 total)

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## Tags

 * [unexpected token](https://wordpress.org/support/topic-tag/unexpected-token/)

 * 1 reply
 * 2 participants
 * Last reply from: [Ewout](https://wordpress.org/support/users/pomegranate/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/internal-server-error-json/#post-10152802)
 * Status: resolved