Title: Internal Server Error on subscriptions
Last modified: August 20, 2016

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# Internal Server Error on subscriptions

 *  [iovo](https://wordpress.org/support/users/iovo/)
 * (@iovo)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/internal-server-error-on-subscriptions/)
 * Hi my name is Andrea, I use newsletter plug-in on my blog [http://www.iovo.it](http://www.iovo.it)(
   hosting linux on Aruba) since 2010 (now I’m using version 3.0.7), trying to subscribe
   to my newsletter using the widget on the right sidebar I get this message
 * “Internal Server Error
 * The server encountered an internal error or misconfiguration and was unable to
   complete your request.
 * Please contact the server administrator, [postmaster@iovo.it](https://wordpress.org/support/topic/internal-server-error-on-subscriptions/postmaster@iovo.it?output_format=md)
   and inform them of the time the error occurred, and anything you might have done
   that may have caused the error.
 * More information about this error may be available in the server error log.”
 * I found something about this issue at this link [http://www.satollo.net/plugins/newsletter/newsletter-faq](http://www.satollo.net/plugins/newsletter/newsletter-faq)
 * “I get a “Internal Server Error” on subscription confirmation or unsubscription
   confirmation (Aruba users, read this!)
 * Newsletter calls the “do.php” file stored inside it’s folder. Some providers,
   some configurations or some security procedures can change the file permission
   so it cannot be executed (while it should).”
 * But actually I don’t know how to solve my problem…
 * thanks for your time
 * kind regards
 * Andrea
 * [http://wordpress.org/extend/plugins/newsletter/](http://wordpress.org/extend/plugins/newsletter/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * (@satollo)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/internal-server-error-on-subscriptions/#post-3314007)
 * Probably you’re hosted on Aruba: enter they administration panel and restore 
   the file permission.
 * Stefano.

Viewing 1 replies (of 1 total)

The topic ‘Internal Server Error on subscriptions’ is closed to new replies.

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## Tags

 * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/)
 * [Aruba](https://wordpress.org/support/topic-tag/aruba/)
 * [subscription](https://wordpress.org/support/topic-tag/subscription/)

 * 1 reply
 * 2 participants
 * Last reply from: [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * Last activity: [13 years, 5 months ago](https://wordpress.org/support/topic/internal-server-error-on-subscriptions/#post-3314007)
 * Status: not resolved