Title: Internal Server Error website down please help
Last modified: April 2, 2019

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# Internal Server Error website down please help

 *  [argyro87](https://wordpress.org/support/users/argyro87/)
 * (@argyro87)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/internal-server-error-website-down-please-help/)
 * Hello I used your plugin and I have an Internal Server Error. My website is down.
   I want to disable it from FTP but I cannot find it with the name wp-disable. 
   What is the name can you help me?

Viewing 1 replies (of 1 total)

 *  Thread Starter [argyro87](https://wordpress.org/support/users/argyro87/)
 * (@argyro87)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/internal-server-error-website-down-please-help/#post-11381886)
 * So I was able to fix it by doing the following:
    1. Clean the .htaccess (there
   was a lot of ) 2. Disable all the options of the plugin (that you toggled on)
   3. Deactivate the plugin: wp disable 4. Deactivate the plugin: Cache for WordPress
   Performance
 * Also check if you have the “JPG, PNG Compression and Optimization” plugin and
   deactivate it.

Viewing 1 replies (of 1 total)

The topic ‘Internal Server Error website down please help’ is closed to new replies.

 * ![](https://ps.w.org/wp-disable/assets/icon-128x128.jpg?rev=1616150)
 * [Reduce HTTP Requests, Disable Emojis & Disable Embeds, Speedup WooCommerce](https://wordpress.org/plugins/wp-disable/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-disable/unresolved/)
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## Tags

 * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/)

 * 1 reply
 * 1 participant
 * Last reply from: [argyro87](https://wordpress.org/support/users/argyro87/)
 * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/internal-server-error-website-down-please-help/#post-11381886)
 * Status: not a support question