Title: Internal Server Error when running malware scanner
Last modified: February 8, 2025

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# Internal Server Error when running malware scanner

 *  Resolved [Petrus4](https://wordpress.org/support/users/petrus4/)
 * (@petrus4)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/internal-server-error-when-running-malware-scanner/)
 * I get the following error:
 * Internal server Error
   Stage: get_modules_hashes
 * And the Malware scanner stops without finishing.
 * How to fix?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/internal-server-error-when-running-malware-scanner/#post-18292933)
 * Hello [@petrus4](https://wordpress.org/support/users/petrus4/),
 * Could you you please open a ticket in our private support system, so we can gather
   more information regarding this issue?
 * [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/internal-server-error-when-running-malware-scanner/#post-18308545)
 * Hello.
   We haven’t heard back from you in a few days, so I’m going to mark this
   topic as “resolved”.If you have any further questions, you can start a new topic
   or contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Internal Server Error when running malware scanner’ is closed to new 
replies.

 * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=3518712)
 * [Security Plugin, Firewall & Malware Scanner with Auto Removal](https://wordpress.org/plugins/security-malware-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/security-malware-firewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/security-malware-firewall/)
 * [Active Topics](https://wordpress.org/support/plugin/security-malware-firewall/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/security-malware-firewall/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/security-malware-firewall/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * Last activity: [1 year, 3 months ago](https://wordpress.org/support/topic/internal-server-error-when-running-malware-scanner/#post-18308545)
 * Status: resolved