Title: Internal Server Error when saving a change Last modified: January 25, 2021 --- # Internal Server Error when saving a change * Resolved [Tech4Eleven](https://wordpress.org/support/users/tech4eleven/) * (@tech4eleven) * [5 years, 4 months ago](https://wordpress.org/support/topic/internal-server-error-when-saving-a-change/) * I’m getting “500 Internal Server Error” when pushing “save” on a brand new form or an existing form and I’m not sure why. I’ve disabled ALL other plugins (so cf7 was the only plugin enabled), changed theme back to 2021 default theme and cleared my cache (site and browser). I’ve also tried other browsers. I’ve also increased the settings in my php.ini file to the following: * upload_max_filesize = 100M post_max_size = 105M max_execution_time = 500 max_input_time = 500 memory_limit = 256M max_input_vars = 5000 * WP version is: 5.6 CF7 version is: 5.3.2 so everything is up to date. * For the record, my theme is BeTheme and I’m on dreamhost. I was on php 7.3 where i saw the issue. I upgraded to 7.4 but that didn’t help. Nothing I have done has fixed this. * Can I get some advise? Viewing 15 replies - 1 through 15 (of 15 total) * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [5 years, 4 months ago](https://wordpress.org/support/topic/internal-server-error-when-saving-a-change/#post-13957474) * Where can we see the website in question? * Thread Starter [Tech4Eleven](https://wordpress.org/support/users/tech4eleven/) * (@tech4eleven) * [5 years, 4 months ago](https://wordpress.org/support/topic/internal-server-error-when-saving-a-change/#post-13957501) * [https://bridgesofhopewestafrica.com/](https://bridgesofhopewestafrica.com/) * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [5 years, 4 months ago](https://wordpress.org/support/topic/internal-server-error-when-saving-a-change/#post-13957916) * What other plugins and theme do you use on the site? * Thread Starter [Tech4Eleven](https://wordpress.org/support/users/tech4eleven/) * (@tech4eleven) * [5 years, 4 months ago](https://wordpress.org/support/topic/internal-server-error-when-saving-a-change/#post-13959727) * Plugins: Akismet Anti-Spam BackWPup Contact Form 7 Give – Donation Plugin InfiniteWP– Client Invisible reCaptcha Login Logo MC4WP: Mailchimp for WordPress Mega Addons For WPBakery Page Builder Pods – Custom Content Types and Fields Popup anything on click Post SMTP Really Simple SSL Slider Revolution Wordpress File Upload WP Super Cache WPBakery Page Builder Yoast Duplicate Post * Themes: BeTheme 2021 default theme * Note that I’ve disabled ALL plugins except CF7 and changed the theme to 2021 and still have the issue. So it seems its a server issue but Im not sure what. * thanks. * [Ilene Johnson](https://wordpress.org/support/users/ilenejohnson/) * (@ilenejohnson) * [5 years, 4 months ago](https://wordpress.org/support/topic/internal-server-error-when-saving-a-change/#post-13961630) * I’m having the same problem. And i did all the same things. And I’m on Dreamhost * Thread Starter [Tech4Eleven](https://wordpress.org/support/users/tech4eleven/) * (@tech4eleven) * [5 years, 4 months ago](https://wordpress.org/support/topic/internal-server-error-when-saving-a-change/#post-13961894) * Interesting. I disabled “extra security” the other day after it was suggested elsewhere. I’ve already restarted php processes via ssh but none of that helped. * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [5 years, 4 months ago](https://wordpress.org/support/topic/internal-server-error-when-saving-a-change/#post-13962481) * Try switching to the default theme, deactivating all plugins excluding Contact Form 7 and Akismet Anti-Spam, and clearing all cache data. * [Why you are advised to deactivate plugins and switch to the default theme.](https://contactform7.com/2019/12/02/why-you-are-advised-to-deactivate-plugins-and-switch-to-the-default-theme/) * Thread Starter [Tech4Eleven](https://wordpress.org/support/users/tech4eleven/) * (@tech4eleven) * [5 years, 4 months ago](https://wordpress.org/support/topic/internal-server-error-when-saving-a-change/#post-13965132) * As mentioned earlier I’ve already tried that. It didn’t help * [Ilene Johnson](https://wordpress.org/support/users/ilenejohnson/) * (@ilenejohnson) * [5 years, 4 months ago](https://wordpress.org/support/topic/internal-server-error-when-saving-a-change/#post-13966247) * I tried that too. It did not help * [Ilene Johnson](https://wordpress.org/support/users/ilenejohnson/) * (@ilenejohnson) * [5 years, 4 months ago](https://wordpress.org/support/topic/internal-server-error-when-saving-a-change/#post-13966326) * I have the solution for Dreamhost. It’s a server configuration issue. Contact support and tell them what is going on. After they “reconfigured the server”, mine now works. * Thread Starter [Tech4Eleven](https://wordpress.org/support/users/tech4eleven/) * (@tech4eleven) * [5 years, 4 months ago](https://wordpress.org/support/topic/internal-server-error-when-saving-a-change/#post-13966337) * will do! they didn’t give you any details on what they did?? * [Ilene Johnson](https://wordpress.org/support/users/ilenejohnson/) * (@ilenejohnson) * [5 years, 4 months ago](https://wordpress.org/support/topic/internal-server-error-when-saving-a-change/#post-13966338) * They did not. And it’s probably not something I could do anyway. * Thread Starter [Tech4Eleven](https://wordpress.org/support/users/tech4eleven/) * (@tech4eleven) * [5 years, 4 months ago](https://wordpress.org/support/topic/internal-server-error-when-saving-a-change/#post-13967287) * Yes Dreamhost DID fix it. They wrote: * > Upon thorough research of your site, I found that our Web Application > Firewall > called Modsecurity has blocked some processes on your site that were giving > you the “internal server error”. I just did some configurations and whitelisted > some rules so you don’t have this problem again. If you want further information > on how Modsecurity works, here’s an article that explains further: > [https://help.dreamhost.com/hc/en-us/articles/215947927-How-do-I-enable-Extra-Web-Security-for-my-website-](https://help.dreamhost.com/hc/en-us/articles/215947927-How-do-I-enable-Extra-Web-Security-for-my-website-) * thanks [@ilenejohnson](https://wordpress.org/support/users/ilenejohnson/) - This reply was modified 5 years, 4 months ago by [Tech4Eleven](https://wordpress.org/support/users/tech4eleven/). * [dana235](https://wordpress.org/support/users/dana235/) * (@dana235) * [4 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-when-saving-a-change/#post-14594831) * > Yes Dreamhost DID fix it. They wrote: > Upon thorough research of your site, I found that our Web Application > Firewall > called Modsecurity has blocked some processes on your site that were giving > you the “internal server error”. I just did some configurations and whitelisted > some rules so you don’t have this problem again. If you want further information > on how Modsecurity works, here’s an article that explains further: > [https://help.dreamhost.com/hc/en-us/articles/215947927-How-do-I-enable-Extra-Web-Security-for-my-website-](https://help.dreamhost.com/hc/en-us/articles/215947927-How-do-I-enable-Extra-Web-Security-for-my-website-) > [Dollar General Survey](https://www.dgcustomerfirst.page/) * Thanks for sharing such an amazing Blog. - This reply was modified 4 years, 11 months ago by [dana235](https://wordpress.org/support/users/dana235/). * [nduski](https://wordpress.org/support/users/nduski/) * (@nduski) * [4 years, 8 months ago](https://wordpress.org/support/topic/internal-server-error-when-saving-a-change/#post-14914919) * Server error 500 and changeset_post_save_failure * Hi, I have been getting the above error messages when I want to update anything from my footer and header widgets, adding new pages or editing existing page titles. Furthermore, I can no longer upload files to my media. I have contacted my host (Siteground) but I was told everything is working perfectly from their side. Kindly assist me in resolving the aforementioned issues. * Best regards Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘Internal Server Error when saving a change’ is closed to new replies. * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255) * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/) * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq) * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/) * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/) * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/) * 15 replies * 5 participants * Last reply from: [nduski](https://wordpress.org/support/users/nduski/) * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/internal-server-error-when-saving-a-change/#post-14914919) * Status: resolved