Title: Internal Server Error when saving a draft Last modified: August 19, 2016 --- # Internal Server Error when saving a draft * Resolved [calexrose](https://wordpress.org/support/users/greenandchic/) * (@greenandchic) * [16 years, 1 month ago](https://wordpress.org/support/topic/internal-server-error-when-saving-a-draft/) * I know “Internal Server Error” problems have been addressed here time and again, but I haven’t found a solution to my specific problem yet. * I first tried to copy and paste a blog post from Notepad and I got this error message right off the bat: * _“**Internal Server Error** The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, [webmaster@greenandchic.com](https://wordpress.org/support/topic/internal-server-error-when-saving-a-draft/page/2/webmaster@greenandchic.com?output_format=md) and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.” * I know this is possible if I had tried to save this post from a Word file, but this was from Notepad. * I then tried to just type the post out by hand, but I am still getting this error message. * I deactivated all plugins (to see if that had anything to do with it), but that didn’t work. * Is there something I’m missing? It only does that when I try to save a draft – a hand typed draft. * If that helps, the site is [http://www.greenandchic.com/blog](http://www.greenandchic.com/blog) Viewing 5 replies - 16 through 20 (of 20 total) [←](https://wordpress.org/support/topic/internal-server-error-when-saving-a-draft/?output_format=md) [1](https://wordpress.org/support/topic/internal-server-error-when-saving-a-draft/?output_format=md) 2 * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [16 years, 1 month ago](https://wordpress.org/support/topic/internal-server-error-when-saving-a-draft/page/2/#post-1488064) * Wow, let me know who your hosting provider is so that I can never recommend them. All the quoted error means is that a custom 500 error page could not be found, which obviously happens immediately after the 500 error is recorded. The 500 error happens, the server records it in the server error log, it then looks for a custom 500 error page to display, but it can’t find it, so it records that fact in the server error log, and then it displays the generic 500 error. It has nothing to do with malware. * A 500 error is nothing more than a “Internal Server Error”. We will never be able to know what the actual error is without knowing what was recorded in the internal server error log. * I hate to sound like an ad, but if this was [my host](http://www.asmallorange.com), you’d at least have full access to the server error log. If you needed help understanding it, their support department would gladly help you. And, if it was a slow day in the support department, they’d even fix the problem for you. * I don’t know what else to say, but we really can’t help without knowing what the actual internal server error was. Sometimes, plugins can conflict this way, but it’s very rare. Try disabling all plugins. If that resolves the issue, reactivate each individually until you find the cause. If a plugin is causing the problem, we still won’t be able to fix it without knowing what the error was. You’ll just have to stop using it. * Thread Starter [calexrose](https://wordpress.org/support/users/greenandchic/) * (@greenandchic) * [16 years, 1 month ago](https://wordpress.org/support/topic/internal-server-error-when-saving-a-draft/page/2/#post-1488066) * Thank you soooo much for all of your help! * I use [Pappashop ](http://www.pappashop.com)and since I am using their store admin for my website at [Green and Chic](http://www.greenandchic.com) I will have to see if its even possible to move it. I will definitely ask them! * In terms of now, even without knowing what the actual problem is, is it _possible _for someone to be able to fix it – if I hired someone on the outside? I sure hope this isnt a lost cause! * Thanks again!! Carla * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [16 years, 1 month ago](https://wordpress.org/support/topic/internal-server-error-when-saving-a-draft/page/2/#post-1488067) * I may be able to fix it, but I would need access to your WordPress admin area, your hosting account’s control panel, and FTP access. If I can fix it, I’ll have to charge for time too. Please [contact me](http://www.macmanx.com/blog/contact/) if you’re interested. * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [16 years, 1 month ago](https://wordpress.org/support/topic/internal-server-error-when-saving-a-draft/page/2/#post-1488076) * After further investigation, an overzealous security script or a misconfigured server was preventing the completion of “POST” commands containing the word “ from”. * Unfortunately, since WordPress saves and publishes posts via the “POST” command, absolutely no posts containing the word “from” could be saved or published. * This issue was temporarily resolved by finding creative replacements for all occurrences of the word “from” in the post. * The issue is now in the hands of the hosting provider, and I hope that they figure out what is wrong with their server. * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [16 years, 1 month ago](https://wordpress.org/support/topic/internal-server-error-when-saving-a-draft/page/2/#post-1488092) * The issue has been officially resolved. mod_security was identifying the post as a MySQL injection attack. The hosting provider adjusted the mod_security rules, and that appears to have solved the problem. Viewing 5 replies - 16 through 20 (of 20 total) [←](https://wordpress.org/support/topic/internal-server-error-when-saving-a-draft/?output_format=md) [1](https://wordpress.org/support/topic/internal-server-error-when-saving-a-draft/?output_format=md) 2 The topic ‘Internal Server Error when saving a draft’ is closed to new replies. ## Tags * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 20 replies * 2 participants * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/) * Last activity: [16 years, 1 month ago](https://wordpress.org/support/topic/internal-server-error-when-saving-a-draft/page/2/#post-1488092) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics