Title: “internal server” error while saving settings
Last modified: April 17, 2020

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# “internal server” error while saving settings

 *  [bastacomunicazione](https://wordpress.org/support/users/bastacomunicazione/)
 * (@bastacomunicazione)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/internal-server-error-while-saving-settings/)
 * Hello everyone,
    I’m trying since this morning to make iTheme security work.
 * I’ve already installed and used this plugin on other websites (also on some on
   the same hosting space where I’m trying to use it now!!)
 * Each time I enter the plugin setting and try to save whatever configuration, 
   it appears this phrase:
 * > A “internal server” error prevented the request from completing as expected.
   > The server returned a 500 status code, indicating that the server was unable
   > to complete the request due to a fatal PHP error or a server problem. This 
   > could be due to a plugin/theme conflict, a server configuration issue, a temporary
   > hosting issue, or invalid custom PHP modifications. Please check your server’s
   > error logs for details about the source of the error and contact your hosting
   > company for assistance if required.
 * Everything else on the website is ok (I’m ready to promote it!). I cannot figure
   out what is happening… also: i had a look on the log error file provided from
   my hosting… but no calls appears on the time that i tried to save…
 * Thank you for your help!
 * PS .htaccess already re-generated, wp-config memory-limit increased to 128MB
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Finternal-server-error-while-saving-settings%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Timothy Jacobs](https://wordpress.org/support/users/timothyblynjacobs/)
 * (@timothyblynjacobs)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/internal-server-error-while-saving-settings/#post-12689849)
 * Hello [@bastacomunicazione](https://wordpress.org/support/users/bastacomunicazione/),
 * I’m sorry you’re experiencing that fatal error. Could you share your error logs?
   It is difficult for us to determine what is happening without them.

Viewing 1 replies (of 1 total)

The topic ‘“internal server” error while saving settings’ is closed to new replies.

 * ![](https://ps.w.org/better-wp-security/assets/icon.svg?rev=3529351)
 * [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection](https://wordpress.org/plugins/better-wp-security/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/better-wp-security/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/better-wp-security/)
 * [Active Topics](https://wordpress.org/support/plugin/better-wp-security/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/better-wp-security/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/better-wp-security/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Timothy Jacobs](https://wordpress.org/support/users/timothyblynjacobs/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/internal-server-error-while-saving-settings/#post-12689849)
 * Status: not resolved