Title: Internet Explorer WordPress issues
Last modified: August 20, 2016

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# Internet Explorer WordPress issues

 *  [lcklem](https://wordpress.org/support/users/lcklem/)
 * (@lcklem)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/internet-explorer-wordpress-issues/)
 * Our wordpress website was recently hacked. I have the website back up and running
   with a few issues on dealing with Internet Explorer.
 * 1. I can no longer log in to the WordPress dashboard through Internet Explorer(
   version 8 with the latest update). I get the pink box saying that my user name
   or password is invalid. Also, it reverts right back to the login screen whenever
   I click the link forgot password. However, I have no issues with either Chrome
   or Firefox login in, or getting the email screen on forgot your password.
    2.
   I am using the Mensy plugin for a drop down main menu. However, in Internet Explorer
   the drop down is not functioning. Again in Chrome and Firefox it functions properly.
   3. I am using Tippy for a pop-up description of cupcake flavors on our website.
   I have the same issue. The pop-up description does not work in Internet Explorer.
   However, it does function and work properly in Chrome and Firefox.
 * Just a note: All of these items were functioning properly in IE prior to the 
   hack. I have gone through everything with a fine tooth comb. Installed a clean
   version of WordPress. Perused through the database to the best of my knowledge
   to remove the infected pieces.
 * Any assistance is greatly appreciated. I have a years worth of work in this website
   and don’t want to have to start again from scratch.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [lcklem](https://wordpress.org/support/users/lcklem/)
 * (@lcklem)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/internet-explorer-wordpress-issues/#post-3226274)
 * As an added note: I have another wordpress website that is having a similar issue.
   I can’t log in to the dashboard through IE so it is not just one wordpress website
   it seems to be any wordpress website. I have no issues whatsoever logging in 
   with firefox or chrome.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/internet-explorer-wordpress-issues/#post-3226275)
 * Try:
    – switching to the Twenty Eleven theme by renaming your current theme’s
   folder inside wp-content/themes and adding “-old” to the end of the folder name
   using [FTP](http://codex.wordpress.org/FTP_Clients) or whatever file management
   application your host provides.
 * – [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   by FTP or phpMyAdmin.
 * – re-uploading all files & folders – **except** the wp-content folder – from 
   a **fresh** download of WordPress. Make sure that you delete the old copies of
   files & folder before uploading the new ones.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Internet Explorer WordPress issues’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [13 years, 6 months ago](https://wordpress.org/support/topic/internet-explorer-wordpress-issues/#post-3226275)
 * Status: not resolved

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