Title: Invalid Email error
Last modified: March 13, 2019

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# Invalid Email error

 *  Resolved [Gabor Lippert](https://wordpress.org/support/users/lunule/)
 * (@lunule)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/invalid-email-error-2/)
 * Hi,
 * When testing the plugin with the Test Donation feature, I’m unable to submit 
   the test donation – I alsways get the error message “invalid email”, while the
   email address is correct.
 * I have tested this scenario with
    – plugins deactivated, – using another theme
   but anything I try the issue persists.
 * And strangely it only happens when I’m logged in – in a logged-out status I can
   submit the test donation without any problem.
 * Thanks in advance for your help.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [babsake](https://wordpress.org/support/users/babsake/)
 * (@babsake)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/invalid-email-error-2/#post-11308135)
 * I’m experiencing this too, please leave a reply if you found a solution
 *  [tipsysocial](https://wordpress.org/support/users/tipsysocial/)
 * (@tipsysocial)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/invalid-email-error-2/#post-11308866)
 * We were having the same problem. Cleared our cache & the Give Cache separately
   and everything is working now. You can find the Give Cache under Settings.
 *  Plugin Contributor [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/)
 * (@webdevmattcrom)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/invalid-email-error-2/#post-11308927)
 * HI there,
 * Thanks for reporting this. We were able to recreate the issue and created this
   issue to address it immediately. We already have a hotfix but we’ll be testing
   that thoroughly before we push the next release live
    [https://github.com/impress-org/give/issues/4039](https://github.com/impress-org/give/issues/4039)
 * Thanks for your comments and for your patience, we’ll get this resolved very 
   quickly.
 *  Thread Starter [Gabor Lippert](https://wordpress.org/support/users/lunule/)
 * (@lunule)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/invalid-email-error-2/#post-11309880)
 * Hi Matt,
 * Thanks for the quick answer – I have tested the hotfix and it seems working fine,
   I could finally use the Test Donation feature without any issue.
 * Thanks again – and your plugin is awesome!!
    Cheers.
 *  Plugin Contributor [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/)
 * (@webdevmattcrom)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/invalid-email-error-2/#post-11309979)
 * Great to hear [@lunule](https://wordpress.org/support/users/lunule/) — and thanks
   for your kind words.
 * If you’re enjoying Give and appreciate our support, we’d love a kind review from
   you here:
    [https://wordpress.org/support/plugin/give/reviews/](https://wordpress.org/support/plugin/give/reviews/)
 * Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Invalid Email error’ is closed to new replies.

 * ![](https://ps.w.org/give/assets/icon-256x256.jpg?rev=2873287)
 * [GiveWP - Donation Plugin and Fundraising Platform](https://wordpress.org/plugins/give/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/give/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/give/)
 * [Active Topics](https://wordpress.org/support/plugin/give/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/give/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/give/reviews/)

## Tags

 * [invalid email](https://wordpress.org/support/topic-tag/invalid-email/)

 * 5 replies
 * 4 participants
 * Last reply from: [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/invalid-email-error-2/#post-11309979)
 * Status: resolved