Invalid login credentials

  • Resolved ipoblete

    (@ipoblete)


    1 year, 1 month ago

    Hi,

    I have subscribed and after one day of use, it does not recognize the credentials to enter the site and neither those of the plugin in wrodpress, when I used it without problem.
    It does not send me the recovery key.
    I was subscribed in the free plan.
    any idea what can it be?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author pianoweb

    (@pianoweb)

    1 year, 1 month ago

    Hi  Ipoblete,

    We’ve detected a technical glitch that may affect some features on your account. The fastest way to fix it is to complete the registration process once more using the link below:

    https://dashboard.imgseo.net/register

    It only takes a minute, and as a thank‑you for your patience we’ll automatically add some complimentary credits to your account as soon as you’re done.

    If you have any questions, just reply to [email protected] or reach us via live chat — we’re here to help.

    Thanks for working with us, and we’ll see you back online in no time!

    Best regards,

    Giulio Cinelli

    • This reply was modified 1 year, 1 month ago by pianoweb.
    Thread Starter ipoblete

    (@ipoblete)

    1 year, 1 month ago

    Hi @pianoweb,

    ok, no problem. I followed instructions and registered again,

    Thank you very much,

    Thread Starter ipoblete

    (@ipoblete)

    1 year, 1 month ago

    Hi,

    I registered again and get same error: 3118101024: API request failed with HTTP status 400 – response: { “error”: { “message”: “Could not download file from URL provided: https://website.cl/wp-content/filepath”, “type”: “invalid_request_erro… (Error-code: #241313823) (error code: #311823824)

    Best regards

    • This reply was modified 1 year, 1 month ago by ipoblete.
    Plugin Author pianoweb

    (@pianoweb)

    1 year, 1 month ago

    Contact me please at [email protected] . i need credentials to test it. Thanks.

    • This reply was modified 1 year, 1 month ago by pianoweb.
Viewing 4 replies - 1 through 4 (of 4 total)

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