Title: invalid payment method Last modified: June 19, 2023 --- # invalid payment method * Resolved [sakina990](https://wordpress.org/support/users/sakina990/) * (@sakina990) * [2 years, 11 months ago](https://wordpress.org/support/topic/invalid-payment-method-13/) * When i go to the checkout page, it gives me an invalid payment method error. what am I missing? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Finvalid-payment-method-13%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 7 replies - 1 through 7 (of 7 total) * [xue28 (woo-hc)](https://wordpress.org/support/users/xue28/) * (@xue28) * [2 years, 11 months ago](https://wordpress.org/support/topic/invalid-payment-method-13/#post-16840252) * Hi [@sakina990](https://wordpress.org/support/users/sakina990/) * Thanks for reaching out! * > When i go to the checkout page, it gives me an invalid payment method error. > what am I missing? * Checking your site’s checkout page after adding a product to my cart, I can confirm the issue here: * ![](https://i0.wp.com/snipboard.io/FRxBZ2.jpg?ssl=1) * The error message indicates that there are no available payment methods for the selected billing address. * For us to check this further, please provide us with a screenshot of the following settings below: - General Settings (WooCommerce > Settings > General) - Payments Settings (WooCommerce > Settings > Payments) * Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further: - **System Status Report** which you can find via `WooCommerce > Status > Get system report > Copy for support`. * You could copy and paste your reply here or paste it via [https://gist.github.com/](https://gist.github.com/) and send the link here. * Once we have more information, we’ll be able to assist you further. * Thread Starter [sakina990](https://wordpress.org/support/users/sakina990/) * (@sakina990) * [2 years, 11 months ago](https://wordpress.org/support/topic/invalid-payment-method-13/#post-16844773) * ```wp-block-code WordPress Environment WordPress address (URL): https://socialpets.telkoware.com Site address (URL): https://socialpets.telkoware.com WC Version: 7.8.0 REST API Version: ✔ 7.8.0 WC Blocks Version: ✔ 10.2.3 Action Scheduler Version: ✔ 3.5.4 Log Directory Writable: ✔ WP Version: 6.2.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US 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0.39MB + Engine InnoDB wpld_wpf_meta_values_bk: Data: 0.02MB + Index: 0.02MB + Engine InnoDB Post Type Counts attachment: 1035 avia_framework_post: 4 br_product_filter: 2 custom_css: 1 customize_changeset: 3 elementor_library: 4 elementor-hf: 1 nav_menu_item: 67 page: 14 post: 2 product: 436 product_variation: 365 revision: 620 wcapf-filter: 1 wp_easy_pay: 1 wpforms: 1 yith_wcan_preset: 2 Security Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ Active Plugins (9) Classic Editor: by WordPress Contributors – 1.6.3 Classic Widgets: by WordPress Contributors – 0.3 Elementor: by Elementor.com – 3.13.4 Essential Addons for Elementor: by WPDeveloper – 5.8.0 Perfect Brands WooCommerce: by QuadLayers – 3.1.1 Themify - WooCommerce Product Filter: by Themify – 1.3.9 WooCommerce Square: by WooCommerce – 3.9.0 WooCommerce: by Automattic – 7.8.0 WPForms Lite: by WPForms – 1.8.2.1 Inactive Plugins (4) Elementor Header & Footer Builder: by Brainstorm Force Nikhil Chavan – 1.6.14 HUSKY - 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Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – WC Pages Shop base: #843 - /shop/ Cart: #844 - /cart/ Checkout: #845 - /checkout/ My account: #846 - /my-account/ Terms and conditions: ❌ Page not set Theme Name: Astra Version: 4.1.3 (update to version 4.1.5 is available) Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ Templates Overrides: – Square Environment: Production Tokenization Enabled: Debug Mode: Off Admin Enabled Features: activity-panels analytics product-block-editor coupons customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: core-profiler minified-js new-product-management-experience product-variation-management settings async-product-editor-category-field Daily Cron: ✔ Next scheduled: 2023-06-24 17:26:29 +00:00 Options: ✔ Notes: 82 Onboarding: completed Action Scheduler Complete: 1,174 Oldest: 2023-05-24 05:26:47 +0000 Newest: 2023-06-24 04:54:14 +0000 Failed: 35 Oldest: 2023-04-15 05:58:04 +0000 Newest: 2023-06-19 04:39:59 +0000 Pending: 7 Oldest: 2023-06-24 05:54:14 +0000 Newest: 2023-06-27 15:30:57 +0000 Status report information Generated at: 2023-06-24 04:56:33 +00:00 ` ``` * Thread Starter [sakina990](https://wordpress.org/support/users/sakina990/) * (@sakina990) * [2 years, 11 months ago](https://wordpress.org/support/topic/invalid-payment-method-13/#post-16844776) * [https://snipboard.io/taVEw2.jpg](https://snipboard.io/taVEw2.jpg) * [https://snipboard.io/JLdfzS.jpg](https://snipboard.io/JLdfzS.jpg) * Please check and solve urgently. I have activated my payment method as SQUARE but in the checkout, the credit card option doesnt exist. * [xue28 (woo-hc)](https://wordpress.org/support/users/xue28/) * (@xue28) * [2 years, 11 months ago](https://wordpress.org/support/topic/invalid-payment-method-13/#post-16852018) * Hi [@sakina990](https://wordpress.org/support/users/sakina990/) * Thanks for sharing the requested information above. * I am not seeing anything suspicious on your site’s SSR, hence, it looks like a third-party plugin or your theme might be causing the conflict here. * For us to investigate this further, can you please try to switch to the [default Storefront theme](https://woocommerce.com/storefront/) and only WooCommerce plugin is enabled and see if this works? * If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this [guide](https://woocommerce.com/document/how-to-test-for-conflicts/) without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free [WP Staging](https://wordpress.org/plugins/wp-staging/) plugin. * If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here. * If this did not resolve the issue, please provide the **fatal error logs** (if any) under `WooCommerce > Status > Logs`. * You could copy and paste your reply here or paste it via [https://gist.github.com/](https://gist.github.com/) and send the link here. * Let us know how it goes! * Thread Starter [sakina990](https://wordpress.org/support/users/sakina990/) * (@sakina990) * [2 years, 11 months ago](https://wordpress.org/support/topic/invalid-payment-method-13/#post-16854054) * Hi, I have done some changes, please check now. The checkout is working fine? * Please test at your end and confirm? * [Igor H](https://wordpress.org/support/users/ihereira/) * (@ihereira) * [2 years, 11 months ago](https://wordpress.org/support/topic/invalid-payment-method-13/#post-16858661) * Hi, * I was checking into the checkout page but could not see the initial issue. * You can create a test order to make sure it is working according to your needs. * More information: [https://woocommerce.com/document/woocommerce-square/payment-settings/#section-1](https://woocommerce.com/document/woocommerce-square/payment-settings/#section-1) * Let us know if there are any questions. * Plugin Support [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/) * (@gabrielfuentes) * [2 years, 11 months ago](https://wordpress.org/support/topic/invalid-payment-method-13/#post-16870240) * We haven’t heard back from you in a while, so I’m going to mark this as resolved– we’ll be here if and/or when you are ready to continue. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘invalid payment method’ is closed to new replies. * ![](https://ps.w.org/woocommerce-square/assets/icon-256x256.png?rev=3234354) * [WooCommerce Square](https://wordpress.org/plugins/woocommerce-square/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-square/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-square/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-square/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-square/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-square/reviews/) * 7 replies * 4 participants * Last reply from: [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/) * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/invalid-payment-method-13/#post-16870240) * Status: resolved