Title: INVALID Payment Ref eshop plugin
Last modified: August 20, 2016

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# INVALID Payment Ref eshop plugin

 *  [johnstell](https://wordpress.org/support/users/johnstell/)
 * (@johnstell)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/invalid-payment-ref-eshop-plugin/)
 * Hi,
 * This is really weird!
    About 50% of my orders come through as INVALID Payment
   Ref. I don’t understand as when I look at Paypal the order seems perfectly fine.
   My system is live. My site is:www.funkykitsch.co.uk
 * John

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Anonymous User
 * (@anonymized-3085)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/invalid-payment-ref-eshop-plugin/#post-2719176)
 * what is the subject of the email, and what is said in the body before all the
   details?
 *  Thread Starter [johnstell](https://wordpress.org/support/users/johnstell/)
 * (@johnstell)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/invalid-payment-ref-eshop-plugin/#post-2719180)
 * Paypal IPN -INVALID Payment Ref:XXXXXXXXXXXXXXXX
    An instant payment notification
   was received
 * from XXXXXXXXXXXXXXXX on 04/29/2012 at 7:59 PM
 * Details:
    Paypal has reported an invalid payment.
 * and this is a good one:
    subject Paypal IPN -Completed Payment Ref:XXXXXXXXXXXXXXXX
 * An instant payment notification was received
 * from XXXXXXXXXXXX on 04/29/2012 at 8:28 PM
 * Details:
    [http://www.funkykitsch.co.uk/wp-admin/admin.php?page=eshop-orders.php&view=30&eshop](http://www.funkykitsch.co.uk/wp-admin/admin.php?page=eshop-orders.php&view=30&eshop)
 * i’ve changed actual numbers for xxxxxxxxxxxxx obviously
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/invalid-payment-ref-eshop-plugin/#post-2719188)
 * Try re-checking all of your PayPal settings in eShop and at PayPal.
 *  Thread Starter [johnstell](https://wordpress.org/support/users/johnstell/)
 * (@johnstell)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/invalid-payment-ref-eshop-plugin/#post-2719266)
 * with reference to what specifically?
    Some orders come through okay and some 
   don’t and some go in pending and some go in failed even though the payment has
   gone through. It all seems a bit hit and miss. Is it something the people are
   doing when ordering? I’m worried that i’m losing orders using this system?
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/invalid-payment-ref-eshop-plugin/#post-2719308)
 * Can you replicate the problem using the Twenty Eleven theme with **all** other
   plugins deactivated?

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘INVALID Payment Ref eshop plugin’ is closed to new replies.

## Tags

 * [invalid](https://wordpress.org/support/topic-tag/invalid/)

 * 5 replies
 * 3 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [14 years, 1 month ago](https://wordpress.org/support/topic/invalid-payment-ref-eshop-plugin/#post-2719308)
 * Status: not resolved

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