Invalid PDF structure

  • Resolved gullyCZ

    (@gullycz)


    7 years, 11 months ago

    I have the following problem: The Pdf embedder instead of the document displays an error message Invalid PDF structure.

    Can you help me, please?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • PDFG Support

    (@wppdfsupport)

    7 years, 11 months ago

    Hi gullyCZ,

    I visited the link you provided – thanks for that – but didn’t see an “Invalid PDF Structure” error.

    I did see that the PDF was only showing up as a link which would indicate that there is a conflict happening on your site that is breaking the PDF Embedder functionality. The PDF document itself is accessible so the plugin shouldn’t have any difficulties loading it. Please see our troubleshooting guide: ​https://wp-pdf.com/kb/pdf-doesnt-appear-at-all-just-a-blank-line-or-hangs-on-loading/

    If you require further assistance, please send us an email at [email protected] as we may not see post here to respond in a timely fashion.

    Emma

Viewing 1 replies (of 1 total)

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