Title: Invalid XML-response
Last modified: May 8, 2023

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# Invalid XML-response

 *  Resolved [devetterj](https://wordpress.org/support/users/devetterj/)
 * (@devetterj)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/invalid-xml-response-2/)
 * Hello,
 * I receive an answer: “Invalid XML-response” during checkout. This happens after
   choosing a pick-up point, when you are normally redirected to the payment page.
   It only happens in this case. This does not happen when the user chooses home
   delivery or parcel lockers.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Finvalid-xml-response-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Thread Starter [devetterj](https://wordpress.org/support/users/devetterj/)
 * (@devetterj)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/invalid-xml-response-2/#post-16719669)
 * The problem is recent and appeared today. Everything was working fine before.
   There have been no changes to the site in the meantime.
 *  Plugin Author [bpost_shipping](https://wordpress.org/support/users/bpost_shipping/)
 * (@bpost_shipping)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/invalid-xml-response-2/#post-16719827)
 * Dear,
 * In order to investigate it further, we have created a support ticket to our provider.
   May I ask you to follow-it up to [esolutions@bpost.be](https://wordpress.org/support/topic/invalid-xml-response-2/esolutions@bpost.be?output_format=md)?
 * Your ticket ref is **9338**
 * Kind Regards
   eSolutions
 *  Thread Starter [devetterj](https://wordpress.org/support/users/devetterj/)
 * (@devetterj)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/invalid-xml-response-2/#post-16719849)
 * Thanks, done
 *  [marco67](https://wordpress.org/support/users/marco67/)
 * (@marco67)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/invalid-xml-response-2/#post-16724997)
 * Same problem here with a number of missed orders as a result.
   Pick up points 
   are the problem (Invalid XML-response). Home delivery = no problem.
 *  Plugin Author [bpost_shipping](https://wordpress.org/support/users/bpost_shipping/)
 * (@bpost_shipping)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/invalid-xml-response-2/#post-16725879)
 * We would like to inform you that we’re currently experiencing technical issue
   with the geolocator system which might impact the availability of the pickup 
   point services. You may experience some delays or service interruption. Our teams
   are investigating the issues with the highest priority. We’ll come back to you
   with updates as soon as possible.
   We apologize for any inconvenience this may
   cause.
 * Best Regards,
   eSolutions team
 *  [marco67](https://wordpress.org/support/users/marco67/)
 * (@marco67)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/invalid-xml-response-2/#post-16729481)
 * No news yet when the problem will be solved?
 *  Plugin Author [bpost_shipping](https://wordpress.org/support/users/bpost_shipping/)
 * (@bpost_shipping)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/invalid-xml-response-2/#post-16732574)
 * Dear,
 * Could you please test it again ? We have now fixed all remaining points.
 * Please revert back to [esolutions@bpost.be](https://wordpress.org/support/topic/invalid-xml-response-2/esolutions@bpost.be?output_format=md)
   in case you experience any issue.
 * Best Regards
 * eSolutions
 *  Thread Starter [devetterj](https://wordpress.org/support/users/devetterj/)
 * (@devetterj)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/invalid-xml-response-2/#post-16732642)
 * Hello,
 * Everything works again. Thank you for your very good and quick support.
 *  [marco67](https://wordpress.org/support/users/marco67/)
 * (@marco67)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/invalid-xml-response-2/#post-16733355)
 * Everything works fine for us as well. Thank you very much !

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Invalid XML-response’ is closed to new replies.

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 * 9 replies
 * 3 participants
 * Last reply from: [marco67](https://wordpress.org/support/users/marco67/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/invalid-xml-response-2/#post-16733355)
 * Status: resolved