Title: &#8220;invalid_request_error&#8221; error occurs when using &#8220;Payment Element&#8221;
Last modified: December 6, 2024

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# “invalid_request_error” error occurs when using “Payment Element”

 *  Resolved [dxwnh157](https://wordpress.org/support/users/dxwnh157/)
 * (@dxwnh157)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/invalid_request_error-error-occurs-when-using-payment-element/)
 * ↓ From Stripe Log
 *     ```wp-block-code
       POST /v1/payment_intentsHTTP ステータスコード 400時刻 2024/12/06, 15:58:30IP アドレス 106.72.156.65API バージョン 2020-08-27キー ******************ユーザーエージェント Stripe/v1 PhpBindings/7.100.0 Checkout Plugins - Stripe Woo/1.10.0 (https://wordpress.org/plugins/checkout-plugins-stripe-woo/)
       ```
   
 * ↓ Post Body Request
 *     ```wp-block-code
       {  "amount": "11656",  "currency": "JPY",  "customer": "***************************",  "description": "WPサンプル - Order 1222",  "metadata": {    "address": "FFFFF",    "city": "FFFF",    "country": "JP",    "email": "*********@gmail.com",    "name": "1 1",    "phone": "*********",    "site_url": "https://******************/wp"  },  "payment_method": "************************************",  "payment_method_types": {    "0": "card"  },  "statement_descriptor": "WPサンプル"}
       ```
   
 * ↓ Response Body
 *     ```wp-block-code
       {  "error": {    "message": "The statement_descriptor parameter is not supported for the payment_method_type card. To continue supporting payment_method_type card, please pass in statement_descriptor_suffix or remove the statement_descriptor parameter altogether. Please see https://support.stripe.com/questions/use-of-the-statement-descriptor-parameter-on-paymentintents-for-card-charges for additional details.",    "request_log_url": "https://dashboard.stripe.com/test/logs/req_e5SeD3VblAgUis?t=1733468310",    "type": "invalid_request_error"  }}
       ```
   

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Sravan Bhaskaravajjula](https://wordpress.org/support/users/bhshravankumar/)
 * (@bhshravankumar)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/invalid_request_error-error-occurs-when-using-payment-element/#post-18185512)
 * Hello [@dxwnh157](https://wordpress.org/support/users/dxwnh157/),
 * Our developers have already addressed and resolved the reported issue, and the
   update (version 1.8.0) was released on March 28th. For confirmation, please refer
   to this screenshot: [https://bsf.d.pr/i/TzwwPZ](https://bsf.d.pr/i/TzwwPZ).
 * It appears you are already using the latest version of the plugin, but you’re
   still encountering the issue. This might be due to the language settings or another
   specific factor. Allow me to contact our developers to investigate further, and
   I will update you with our findings.
 * Thank you for your patience and cooperation.
 *  Plugin Support [Sravan Bhaskaravajjula](https://wordpress.org/support/users/bhshravankumar/)
 * (@bhshravankumar)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/invalid_request_error-error-occurs-when-using-payment-element/#post-18187930)
 * Hello [@dxwnh157](https://wordpress.org/support/users/dxwnh157/),
 * Our developers are actively working on a solution, and an update will be released
   soon to address this scenario.
 * Hope this helps.
 * Let us know if we could be of any further assistance. 
 *  Thread Starter [dxwnh157](https://wordpress.org/support/users/dxwnh157/)
 * (@dxwnh157)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/invalid_request_error-error-occurs-when-using-payment-element/#post-18188670)
 * hi, [@bhshravankumar](https://wordpress.org/support/users/bhshravankumar/)
 * I also checked the source code.
 * Is [the code](https://plugins.trac.wordpress.org/browser/checkout-plugins-stripe-woo/tags/1.10.0/gateway/stripe/payment-element.php#L421)
   necessary?
 *  Plugin Support [Aamir](https://wordpress.org/support/users/aamiribsf/)
 * (@aamiribsf)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/invalid_request_error-error-occurs-when-using-payment-element/#post-18205465)
 * Hello [@dxwnh157](https://wordpress.org/support/users/dxwnh157/),
 * I’d like to inform you that we’ve released an update with a fix for this issue.
   [https://bsf.d.pr/i/JrhDnQ](https://bsf.d.pr/i/JrhDnQ)
 * Please make sure to update to the latest version, and let us know if you encounter
   any further problems.
 * Best regards!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘“invalid_request_error” error occurs when using “Payment Element”’ is
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 * 4 replies
 * 3 participants
 * Last reply from: [Aamir](https://wordpress.org/support/users/aamiribsf/)
 * Last activity: [1 year, 5 months ago](https://wordpress.org/support/topic/invalid_request_error-error-occurs-when-using-payment-element/#post-18205465)
 * Status: resolved