Title: Inventory count no syncing Last modified: October 17, 2020 --- # Inventory count no syncing * Resolved [madgeshatbox](https://wordpress.org/support/users/madgeshatbox/) * (@madgeshatbox) * [5 years, 7 months ago](https://wordpress.org/support/topic/inventory-count-no-syncing/) * I noticed another complaint about this issue in support around 4 months ago. I sell one-of-a-kind vintage and all of my items show in stock in the Facebook catalog but show zero inventory which means I can’t tag any of my products on Instagram. They are all grayed out. One suggestion was to “manually adjust this from the Facebook catalog side by creating a Data Feed Rule in the catalog to change any inventory value set as zero to one” but my data source always shows that products are loading even though they are all there. Also, the data feed rules never stop updating which means I can’t create a new rule. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Finventory-count-no-syncing%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * [Julie Martin](https://wordpress.org/support/users/julieskyverge/) * (@julieskyverge) * [5 years, 7 months ago](https://wordpress.org/support/topic/inventory-count-no-syncing/#post-13569094) * Hi [@madgeshatbox](https://wordpress.org/support/users/madgeshatbox/), * Thanks for reaching out, appreciate it! * On your WooCommerce site, do you have any inventory for these items listed? * Additionally, would you please be able to paste your system status here so I can get a better idea of what might be going on? You can grab it by going to: * **WooCommerce > Status** and clicking on **Get system report**. * Thanks for any added details here! * Julie 🙂 SkyVerge * Thread Starter [madgeshatbox](https://wordpress.org/support/users/madgeshatbox/) * (@madgeshatbox) * [5 years, 7 months ago](https://wordpress.org/support/topic/inventory-count-no-syncing/#post-13593337) * All items are in stock, one each. * Error message in each product: * Facebook for WooCommerce error: Unsupported post request. Object with ID ‘3362681920421945’ does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at [https://developers.facebook.com/docs/graph-api](https://developers.facebook.com/docs/graph-api) * Woo Commerce System report: ` ### WordPress Environment ### * WordPress address (URL): [https://madgeshatbox.com](https://madgeshatbox.com) Site address (URL): [https://madgeshatbox.com](https://madgeshatbox.com) WC Version: 4.6.1 REST API Version: ✔ 4.6.1 WC Blocks Version: ✔ 3.6.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.6.2 Log Directory Writable: ✔ WP Version: 5.5.1 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – * ### Server Environment ### * Server Info: Apache PHP Version: 7.3.23 PHP Post Max Size: 128 MB PHP Time Limit: 300 PHP Max Input Vars: 3000 cURL Version: 7.59.0 OpenSSL/1.0.2r * SUHOSIN Installed: – MySQL Version: 5.6.40-84.0-log Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ 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See: How to create a child theme WooCommerce Support: ✔ * ### Templates ### * Overrides: /home/madgeshatbox/public_html/madgeshatbox.com/wp-content/plugins/ yith-woocommerce-email-templates-premium/templates/emails/woocommerce2.5/emails/ email-footer.php /home/madgeshatbox/public_html/madgeshatbox.com/wp-content/ plugins/yith-woocommerce-email-templates-premium/templates/emails/woocommerce2.5/ emails/email-header.php /home/madgeshatbox/public_html/madgeshatbox.com/wp-content/ plugins/yith-woocommerce-email-templates-premium/templates/emails/woocommerce3.7/ emails/email-order-details.php /home/madgeshatbox/public_html/madgeshatbox.com/ wp-content/plugins/yith-woocommerce-email-templates-premium/templates/emails/ woocommerce3.7/emails/email-order-items.php /home/madgeshatbox/public_html/madgeshatbox. com/wp-content/plugins/yith-woocommerce-email-templates-premium/templates/emails/ woocommerce2.5/emails/email-styles.php * ### WooCommerce Google Product Feed options ### * Google merchant centre product feed: Enabled Google merchant centre product review feed: – Bing merchant centre feed: – Google merchant centre local product inventory feed: – Google merchant centre local products feed (legacy): – Google merchant centre product inventory feed (legacy): – Include variations in feed: Enabled Send “item group ID”: No Debug key: 8e958d2b-8ad5-4459-86f5-5ee9c7873adb * ### WooCommerce Google Product Feed fields ### * Availability: Defaults to “in stock”. Brand: Manufacturer Part Number (MPN): Product Type: Google Product Category: Size system: Title: Pre-populates from product product_title. * ### Square ### * Environment: Production Tokenization Enabled: ✔ Debug Mode: Off * ### Action Scheduler ### * Complete: 8,868 Oldest: 2020-09-28 17:46:26 -0400 Newest: 2020-10-28 14:48:31- 0400 * Failed: 32 Oldest: 2020-07-01 10:31:00 -0400 Newest: 2020-08-06 04:10:11 -0400 * Pending: 12 Oldest: 2020-10-28 14:53:48 -0400 Newest: 2020-11-03 00:07:58 -0500 * ` * Dismiss this notice. * [Julie Martin](https://wordpress.org/support/users/julieskyverge/) * (@julieskyverge) * [5 years, 7 months ago](https://wordpress.org/support/topic/inventory-count-no-syncing/#post-13599181) * Hey [@madgeshatbox](https://wordpress.org/support/users/madgeshatbox/), * Thanks for the added details here. * Would you please [reach out to our support team through our site](https://www.skyverge.com/contact/?form_type=support&purchased=wordpress&plugin=facebook) sharing the email address you use for your Facebook account so we take a look at the logs and determine what’s going on here? * Please do reference this URL when you contact us: * [https://wordpress.org/support/topic/inventory-count-no-syncing/](https://wordpress.org/support/topic/inventory-count-no-syncing/) * Thank you! * Julie 🙂 SkyVerge * [Julie Martin](https://wordpress.org/support/users/julieskyverge/) * (@julieskyverge) * [5 years, 7 months ago](https://wordpress.org/support/topic/inventory-count-no-syncing/#post-13640420) * Hey [@madgeshatbox](https://wordpress.org/support/users/madgeshatbox/), * I see your thread in our help desk, so I’m going to resolve this particular thread here and come back to you via the help desk shortly. * Thanks! * Julie 🙂 SkyVerge * Thread Starter [madgeshatbox](https://wordpress.org/support/users/madgeshatbox/) * (@madgeshatbox) * [5 years, 7 months ago](https://wordpress.org/support/topic/inventory-count-no-syncing/#post-13640606) * Thank you Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Inventory count no syncing’ is closed to new replies. * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606) * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/) * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/) ## Tags * [inventory](https://wordpress.org/support/topic-tag/inventory/) * 5 replies * 2 participants * Last reply from: [madgeshatbox](https://wordpress.org/support/users/madgeshatbox/) * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/inventory-count-no-syncing/#post-13640606) * Status: resolved