Title: Inventory not syncing correctly
Last modified: August 31, 2024

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# Inventory not syncing correctly

 *  Resolved [crowds90](https://wordpress.org/support/users/crowds90/)
 * (@crowds90)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/inventory-not-syncing-correctly/)
 * Square has 0 stock which is correct but is showing 1 on Woocommerce. It’s like
   this for multiple products but here is an example of one:
 * [https://postimg.cc/gallery/zrnMPB2](https://postimg.cc/gallery/zrnMPB2)
 * I have waited 24hrs, pressed the Sync stock from Square multiple times, deactivated
   and reactivated. 
   All without success.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Shameem – a11n](https://wordpress.org/support/users/shameemreza/)
 * (@shameemreza)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/inventory-not-syncing-correctly/#post-17987631)
 * Hi [@crowds90](https://wordpress.org/support/users/crowds90/)
 * It sounds like there might be a syncing issue between Square and WooCommerce.
 * First, please ensure that both your WooCommerce and Square plugins are updated
   to the latest versions. Outdated versions can sometimes cause syncing issues.
 * Next, enable debug mode in Square settings, then try to sync again. After that,
   navigate to WooCommerce > Status > Logs to see if there are any errors related
   to the Square plugin. If there are errors, they might provide more insight into
   why the sync isn’t working correctly.
 * You could copy and paste your reply or share it via [Mozilla Community Pastebin](https://paste.mozilla.org/)
   and send the link here.
 * Looking forward to hearing from you!
 *  Thread Starter [crowds90](https://wordpress.org/support/users/crowds90/)
 * (@crowds90)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/inventory-not-syncing-correctly/#post-17987782)
 * Hi [@shameemreza](https://wordpress.org/support/users/shameemreza/),
 * Thanks for getting back to me. Here is the log from yesterday: [https://paste.mozilla.org/G4JREdSt](https://paste.mozilla.org/G4JREdSt)
 * And the one from today: [https://paste.mozilla.org/Srapfmhm](https://paste.mozilla.org/Srapfmhm)
 * I should mention that I am still going through a bunch of the products to match
   them up correctly and I use a different name and description in Square vs Woocommerce
   but the variation SKUs will match. The example product from my previous post 
   was still showing that wrong stock even before I changed the name and description
   on Woocommerce.
 *  Plugin Support [Shameem – a11n](https://wordpress.org/support/users/shameemreza/)
 * (@shameemreza)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/inventory-not-syncing-correctly/#post-17987851)
 * Hi [@crowds90](https://wordpress.org/support/users/crowds90/)
 * > Here is the log from yesterday: [https://paste.mozilla.org/G4JREdSt](https://paste.mozilla.org/G4JREdSt)
 * Based on this log, the system is trying to change the name of a product variation
   that uses item options, which is not allowed. Specifically, the name “Drawstring
   Sweatfleece Pant – S, Black” cannot be changed to “SMALL, BLACK, 223, TIC, SHRT”.
   The problematic variation ID is `YVHGONPYCJ3BD2EQBEZBGON6`.
 * To resolve this issue, you’ll need to ensure that the product variation names
   in WooCommerce match those in Square. If the names don’t match, you’ll need to
   update them in WooCommerce to match the names in Square. Once the names match,
   the sync should proceed without this error.
 * > And the one from today: [https://paste.mozilla.org/Srapfmhm](https://paste.mozilla.org/Srapfmhm)
 * This seems wrong or not available. Can you please share it again?
 * > I should mention that I am still going through a bunch of the products to match
   > them up correctly and I use a different name and description in Square vs Woocommerce
   > but the variation SKUs will match. The example product from my previous post
   > was still showing that wrong stock even before I changed the name and description
   > on Woocommerce.
 * This is where the issue lies, as explained earlier. To resolve this issue, you’ll
   need to ensure that the product variation names in WooCommerce match those in
   Square. If the names don’t match, you’ll need to update them in WooCommerce to
   match the names in Square. Once the names match, the sync should proceed without
   this error.
 * I hope this helps! Please let us know how it goes or if you need further assistance.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Inventory not syncing correctly’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-square/assets/icon-256x256.png?rev=3234354)
 * [WooCommerce Square](https://wordpress.org/plugins/woocommerce-square/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-square/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-square/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-square/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-square/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-square/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Shameem – a11n](https://wordpress.org/support/users/shameemreza/)
 * Last activity: [1 year, 9 months ago](https://wordpress.org/support/topic/inventory-not-syncing-correctly/#post-17987851)
 * Status: resolved