Title: Invited users cannot self-activate
Last modified: May 26, 2022

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# Invited users cannot self-activate

 *  [freshpromo](https://wordpress.org/support/users/freshpromo/)
 * (@freshpromo)
 * [4 years ago](https://wordpress.org/support/topic/invited-users-cannot-self-activate/)
 * When inviting a new user the process cannot be completed by the user themselves.
   There appears to be a failure during the activation process.
 * Steps that work:
 * – I invite someone from a BuddyBoss Group to join using the Invite Anyone plugin
   and specifying their email address
    – the new user receives the “An invitation
   to join” email – user can click the accept link in the email and successfully
   fills out their password and username details, clicks submit – user receives 
   the “Activate your account” email with a link that says: To complete the activation
   of your account, go to the following link.
 * This is where it fails.
 * – user clicks that link and tries to login with the info they just created but
   gets the message: “Your account has not been activated. Check your email for 
   the activation link”
    – I’ve tried re-sending the activation link, and the user
   receives it, but after clicking on it again the login page does not recognize
   their username/password that they set. It again says the account has not been
   activated.
 * Wordpress admins can see this user under Dashboard > Users > Pending and can 
   activate them manually but the new user cannot complete the signup process on
   their own.
 * Website is using WordPress 6.0 and the latest version of this plugin and of BuddyBoss
   Platform and BuddyBoss Platform Pro.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Boone Gorges](https://wordpress.org/support/users/boonebgorges/)
 * (@boonebgorges)
 * [4 years ago](https://wordpress.org/support/topic/invited-users-cannot-self-activate/#post-15683103)
 * [@freshpromo](https://wordpress.org/support/users/freshpromo/) Sorry to hear 
   you’re having problems.
 * The activation process is not handled by Invite Anyone. In BuddyPress, BP handles
   it; the activation link should point to example.com/activate/12345678/, where
   12345678 is the activation key. But it could be that BuddyBoss does this process
   differently.
 * I’d suggest that you disable Invite Anyone to narrow down the issue. I suspect
   that it’s unrelated to Invite Anyone. In any case, because BuddyBoss is a proprietary
   software that I don’t have access to for debugging, I’m unable to provide further
   support and you’ll need to discuss it with their support team.
 *  Thread Starter [freshpromo](https://wordpress.org/support/users/freshpromo/)
 * (@freshpromo)
 * [4 years ago](https://wordpress.org/support/topic/invited-users-cannot-self-activate/#post-15685811)
 * [@boonebgorges](https://wordpress.org/support/users/boonebgorges/) Thank you 
   for such a quick reply.
 * Yes, the activation link is example.com/activate/12345678/
 * The problem is that I cannot test this issue when Invite Anyone is disabled because
   it is precisely the method we’re using to invite new users to our private community.
 * The URL that your plugin generates looks like:
    example.com/groups/groupname/
   invite-anyone/
 * On that page is a message:
 * “Want to invite someone to the group who is not yet a member of the site? Send
   invitations by email (link).”
 * Clicking that link brings me to example.com/members/freshpromo/invite-anyone/
   invite-new-members/group-invites/7/
 * There is a field to input email addresses of new users to invite.
 * Disabling the Invite Anyone plugin removes these pages, so I cannot test.
 * However, I have started a support thread with BuddyBoss Platform. Hopefully they
   can figure this out. Thanks again for your time, Boone.
 *  Thread Starter [freshpromo](https://wordpress.org/support/users/freshpromo/)
 * (@freshpromo)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/invited-users-cannot-self-activate/#post-15747472)
 * Does your plugin require the “Allow non-members to register new accounts” setting
   to be on (from Dashboard > BuddyBoss > Settings > Registration) to work?
 * If we turn this off to create a private website, should the Invite Anyone plugin
   still function?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Invited users cannot self-activate’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/invite-anyone.svg)
 * [Invite Anyone](https://wordpress.org/plugins/invite-anyone/)
 * [Support Threads](https://wordpress.org/support/plugin/invite-anyone/)
 * [Active Topics](https://wordpress.org/support/plugin/invite-anyone/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/invite-anyone/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/invite-anyone/reviews/)

## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)
 * [pending](https://wordpress.org/support/topic-tag/pending/)

 * 3 replies
 * 2 participants
 * Last reply from: [freshpromo](https://wordpress.org/support/users/freshpromo/)
 * Last activity: [3 years, 12 months ago](https://wordpress.org/support/topic/invited-users-cannot-self-activate/#post-15747472)
 * Status: not resolved