Title: IOS ISSUE Last modified: August 20, 2016 --- # IOS ISSUE * [stheoret](https://wordpress.org/support/users/stheoret/) * (@stheoret) * [13 years, 3 months ago](https://wordpress.org/support/topic/ios-issue/) * Hello ! * Supposed to be viewable on IOS ? * Iphone 4S on 5.1.1. NOPE ! Ipad ( last one ) on 6.1 NOPE ! * Am i missing something ? * [http://wordpress.org/extend/plugins/stream-video-player/](http://wordpress.org/extend/plugins/stream-video-player/) Viewing 13 replies - 1 through 13 (of 13 total) * Plugin Author [rodrigopolo](https://wordpress.org/support/users/rodrigopolo/) * (@rodrigopolo) * [13 years, 2 months ago](https://wordpress.org/support/topic/ios-issue/#post-3531352) * Can you send me some screenshots, I’m quite sure it does run, have you tried the demo page [http://rodrigopolo.com/about/wp-stream-video](http://rodrigopolo.com/about/wp-stream-video) * Check this tutorial [http://youtu.be/NShb8pR_dIc](http://youtu.be/NShb8pR_dIc) * Also, remember to code an MP4 file for iPhone, you can use handbreak [http://handbrake.fr/downloads.php](http://handbrake.fr/downloads.php) or FFmpeg [http://rodrigopolo.com/about/wp-stream-video/ffmpeg-binary-installers-for-win-mac-and-linux](http://rodrigopolo.com/about/wp-stream-video/ffmpeg-binary-installers-for-win-mac-and-linux) * [help4death](https://wordpress.org/support/users/help4death/) * (@help4death) * [13 years, 2 months ago](https://wordpress.org/support/topic/ios-issue/#post-3531363) * Hey Rodrigopolo, I got the same issue, plays on ipad, chrome, firefox even Android galaxy SII, but looks blank on the iPhone. * here is what I’ve found: * my video is an mp4: H264 – mpeg-4 AVC part 10 (avc1) frame rate 29.970029 * audio: MPEG AAC Audio (mp4a) sample rate 4800 * When trying to debug I’m using safari for windows with user agent for iphone 4, and when I click play the error is: Video not found. When I try to access the same video directly I get the following error: * 403 You cannot acces to “./../../uploads/2013/03/videofolder/videoname.iPhone. m4v” because of the file extension. * that happens in streamer.php. you call die() * when I remove the if statement that calls die in streamer.php the iphone still shows nothing. * [sdaris](https://wordpress.org/support/users/sdaris/) * (@sdaris) * [13 years, 2 months ago](https://wordpress.org/support/topic/ios-issue/#post-3531368) * Same issue there… flash plays fine on my desktop but no mp4 on the iphone. The twist, it works on the ipad. * I can play the mp4 file on the iphone going to the file directly though. I have the iphone 4gs if that helps. * I have used this type of mp4 for the last year the only difference is that you have been doing updates. Also.. I’ve tried jw player 5 and 6. Same issue. * [sdaris](https://wordpress.org/support/users/sdaris/) * (@sdaris) * [13 years, 2 months ago](https://wordpress.org/support/topic/ios-issue/#post-3531369) * I was playing with other plugins … and noticed that when I change the WPTouch Pro to a more basic template I get the splash image now .. but the video will not play. * On the iphone, if I switch to non mobile mode .. no image and not video. I then choose the mobile mode .. image but not video * It works on the iphone going to the URL direct. And .. it all works on my laptop and ipad. * [sdaris](https://wordpress.org/support/users/sdaris/) * (@sdaris) * [13 years, 2 months ago](https://wordpress.org/support/topic/ios-issue/#post-3531370) * Further playing .. with WPtouch Pro. * IPAD: When I turned ON IPAD features .. splash pages comes up but video does not load. When I turn OFF IPAD features.. splash page comes up and video works. * IPHONE Turn ON theme .. splash shows up .. but video does not load Turn OFF theme… NO splash page or video * Disable WPtouch Pro * Iphone: NO splash or video Ipad: Works okay * [sdaris](https://wordpress.org/support/users/sdaris/) * (@sdaris) * [13 years, 2 months ago](https://wordpress.org/support/topic/ios-issue/#post-3531379) * Ping * [pierrerodriguez](https://wordpress.org/support/users/pierrerodriguez/) * (@pierrerodriguez) * [13 years, 1 month ago](https://wordpress.org/support/topic/ios-issue/#post-3531385) * Hello, I’ve exactly the same issue on my Iphone. All is fine on the IPAD or on different web browser, but does not work on IPHONE. Do you have a solution to fix it? Thank you Pierre * [eggbert](https://wordpress.org/support/users/eggbert/) * (@eggbert) * [13 years ago](https://wordpress.org/support/topic/ios-issue/#post-3531399) * Hello, I have the same problem, I have video on website and iPad but nothing on iPhone4….I’m at a loss for where to look for a solution….any suggestions appreciated… * [sdaris](https://wordpress.org/support/users/sdaris/) * (@sdaris) * [13 years ago](https://wordpress.org/support/topic/ios-issue/#post-3531402) * Did anyone try the latest version? * I’m afraid of trying … * [fuddus](https://wordpress.org/support/users/fuddus/) * (@fuddus) * [13 years ago](https://wordpress.org/support/topic/ios-issue/#post-3531403) * I have the same problem 🙁 Works really nicely on the desktop but on iPhone it just shows a blank space. I’ve accessed the .m4v file directly on the iPhone and it loads fine, so for some reason it’s just not being inserted into the actual page. Rodrigo, I do appreciate that this is a free plugin and I think I speak for all of us when I say that we appreciate any help you can give here! * I love this plugin and really want it to work 🙂 It’s magic! * Regards, David. * [fuddus](https://wordpress.org/support/users/fuddus/) * (@fuddus) * [13 years ago](https://wordpress.org/support/topic/ios-issue/#post-3531404) * Should have said, I’m using WordPress 3.5.1 and the latest version of your plug in, with a custom theme based on Bones with no a lot to it. Nothing really fancy, but I do have a few other plugins installed. I’ll try switching them off just to see what happens. If it helps, I’ll report back. * [fuddus](https://wordpress.org/support/users/fuddus/) * (@fuddus) * [13 years ago](https://wordpress.org/support/topic/ios-issue/#post-3531405) * It didn’t help. But if you want to view the problem page on your own iPhone, here it is: * [http://www.natureshiddendesign.com/migraine-headaches-gone-for-good/](http://www.natureshiddendesign.com/migraine-headaches-gone-for-good/) * [Siavash](https://wordpress.org/support/users/navahang/) * (@navahang) * [12 years, 10 months ago](https://wordpress.org/support/topic/ios-issue/#post-3531409) * Hi! I have resolved this issue by tweaking the codes. Download, extract and replace “stream-video-player.php” on plugin folder. ‘[stream-video-player.php](http://www.4shared.com/zip/9T3XYSJu/stream-video-player.html?)‘ * Please note that on lines 720 and 728 you should place the link to your logo and logo file! Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘IOS ISSUE’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/stream-video-player.svg) * [Stream Video Player](https://wordpress.org/plugins/stream-video-player/) * [Frequently Asked Questions](https://wordpress.org/plugins/stream-video-player/#faq) * [Support Threads](https://wordpress.org/support/plugin/stream-video-player/) * [Active Topics](https://wordpress.org/support/plugin/stream-video-player/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/stream-video-player/unresolved/) * [Reviews](https://wordpress.org/support/plugin/stream-video-player/reviews/) * 13 replies * 8 participants * Last reply from: [Siavash](https://wordpress.org/support/users/navahang/) * Last activity: [12 years, 10 months ago](https://wordpress.org/support/topic/ios-issue/#post-3531409) * Status: not resolved