Title: IP anonymization does not work
Last modified: April 19, 2022

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# IP anonymization does not work

 *  [arnelucas](https://wordpress.org/support/users/arnelucas/)
 * (@arnelucas)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/ip-anonymization-does-not-work/)
 * Version 13.1.7 – German translation version
    In the settings under the tab privacy.
   No matter what option I select, the IP-addresses of the visitors are not getting
   anonymized.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Reza](https://wordpress.org/support/users/reventon94/)
 * (@reventon94)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/ip-anonymization-does-not-work/#post-15578419)
 * Hi,
 * Hope you are fine and doing well.
 * I believe this issue doesn’t relate to our plugin as the mentioned feature is
   working fine in our tests.
    Maybe it’s a plugin conflict. Deactivate all plugins
   and check whether the issue still exists or not? Check the attachment: [https://www.dropbox.com/s/39ktpofz3tnmjbv/Screen%20Shot%202022-04-21%20at%2017.03.46.png?dl=0](https://www.dropbox.com/s/39ktpofz3tnmjbv/Screen%20Shot%202022-04-21%20at%2017.03.46.png?dl=0)
 * Best Regards
 *  Thread Starter [arnelucas](https://wordpress.org/support/users/arnelucas/)
 * (@arnelucas)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/ip-anonymization-does-not-work/#post-15579447)
 * Hi Reza,
 * thanks for your reply.
 * Conflicts with other plugins only could come from 3 other plugins (Cookie-Banner
   = [https://de.wordpress.org/plugins/complianz-gdpr/](https://de.wordpress.org/plugins/complianz-gdpr/)),(
   No-comments= [https://de.wordpress.org/plugins/comments-plus/](https://de.wordpress.org/plugins/comments-plus/))
   and (another WP statistic= [https://de.wordpress.org/plugins/wp-stats-manager/](https://de.wordpress.org/plugins/wp-stats-manager/)).
 * The weird thing is, it suddenly works half of the time. Especially when under
   search terms /”Suchbegriffe” the referrer is the own website. ([https://www.dropbox.com/s/mo1wfc2spg5ncvq/Inkedlast%20visitors_LI.jpg?dl=0](https://www.dropbox.com/s/mo1wfc2spg5ncvq/Inkedlast%20visitors_LI.jpg?dl=0))(
   [https://www.dropbox.com/s/lzfddufam8piopx/Inkedsuchbegriff_LI.jpg?dl=0](https://www.dropbox.com/s/lzfddufam8piopx/Inkedsuchbegriff_LI.jpg?dl=0))(
   [https://www.dropbox.com/s/gij7sbzfbayr5yr/settings.jpg?dl=0](https://www.dropbox.com/s/gij7sbzfbayr5yr/settings.jpg?dl=0))
 * Best Regards
    arnelucas
 *  [Reza](https://wordpress.org/support/users/reventon94/)
 * (@reventon94)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/ip-anonymization-does-not-work/#post-15595796)
 * Hi Arnelucas,
 * Hope you are fine.
 * It is weird. Do you get any errors on your dashboard?
    You can enable WordPress
   debugging tools by putting a few lines of code into the wp-config.php file.
 * Please check the link below:
 * > [Debugging in WordPress](https://wordpress.org/support/article/debugging-in-wordpress/)
 * Check whether you have any errors or not? You can also share the “debug.log” 
   file with me.
 * Best Wishes
 *  Thread Starter [arnelucas](https://wordpress.org/support/users/arnelucas/)
 * (@arnelucas)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/ip-anonymization-does-not-work/#post-15762102)
 * Hi Reza,
    I currently have no time and the skill to access the config file under
   the current hosting provider. I will do it when I change provider in around half
   to a year.
 * And the dashboard or any other of the plugins features work with no problem.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘IP anonymization does not work’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [arnelucas](https://wordpress.org/support/users/arnelucas/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/ip-anonymization-does-not-work/#post-15762102)
 * Status: not resolved