Title: IP2Location database was outdated
Last modified: August 13, 2018

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# IP2Location database was outdated

 *  Resolved [romel](https://wordpress.org/support/users/thewebfashionisto/)
 * (@thewebfashionisto)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/ip2location-database-was-outdated/)
 * Hi,
 * There’s a warning that says the plugin database was outdated and I need to download/
   update the plugin for it to be resolved – [https://snag.gy/f80zka.jpg](https://snag.gy/f80zka.jpg).
   I already did and as of this writing, the plugin is at latest version 1.13.1 (
   [https://snag.gy/qOcrad.jpg](https://snag.gy/qOcrad.jpg))
 * So I assume that the warning prevented me from updating the values coz when I
   edit the rows, it does not save the said changes.
 * Some details that might help.
    1) Hosting: WPEngine 2) Cache: I have purged all
   cache and still the issue still there. 3) Other plugins installed: – contact 
   form 7 [https://wordpress.org/plugins/contact-form-7/](https://wordpress.org/plugins/contact-form-7/)–
   email subs & newsletters [https://wordpress.org/plugins/email-subscribers/](https://wordpress.org/plugins/email-subscribers/)–
   pilotpress [https://wordpress.org/plugins/pilotpress/](https://wordpress.org/plugins/pilotpress/)–
   responsive menu [https://wordpress.org/plugins/responsive-menu/](https://wordpress.org/plugins/responsive-menu/)
   4) WP core version 4.9.8 5) Theme used is Twenty Seventeen
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fip2location-database-was-outdated%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [IP2Location](https://wordpress.org/support/users/ip2location/)
 * (@ip2location)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/ip2location-database-was-outdated/#post-10584961)
 * Hi,
 * You just need to update the IP2Location database under the plugin settings page.
 *  Thread Starter [romel](https://wordpress.org/support/users/thewebfashionisto/)
 * (@thewebfashionisto)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/ip2location-database-was-outdated/#post-10585028)
 * Thank you. The warning no longer showing now.
 * However, I still cannot save the changes. The fields still empty when I try to
   add country based redirection.
 * Pls check this video screenshot [https://screencast-o-matic.com/watch/cFjIQVq6ky](https://screencast-o-matic.com/watch/cFjIQVq6ky)
 *  Plugin Author [IP2Location](https://wordpress.org/support/users/ip2location/)
 * (@ip2location)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/ip2location-database-was-outdated/#post-10587842)
 * Hi,
 * Can you try to reinstall the plugin? If the problem still persist, please contact
   us directly at support[at]ip2location.com
 *  Plugin Author [IP2Location](https://wordpress.org/support/users/ip2location/)
 * (@ip2location)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/ip2location-database-was-outdated/#post-10595378)
 * Hi,
 * Please contact us directly at support[at]ip2location.com.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘IP2Location database was outdated’ is closed to new replies.

 * ![](https://ps.w.org/ip2location-redirection/assets/icon-128x128.png?rev=2121920)
 * [IP2Location Redirection](https://wordpress.org/plugins/ip2location-redirection/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ip2location-redirection/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ip2location-redirection/)
 * [Active Topics](https://wordpress.org/support/plugin/ip2location-redirection/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ip2location-redirection/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ip2location-redirection/reviews/)

## Tags

 * [plugin bug](https://wordpress.org/support/topic-tag/plugin-bug/)

 * 4 replies
 * 2 participants
 * Last reply from: [IP2Location](https://wordpress.org/support/users/ip2location/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/ip2location-database-was-outdated/#post-10595378)
 * Status: resolved