Title: iPAD and android browser support
Last modified: August 20, 2016

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# iPAD and android browser support

 *  Resolved [jkershner](https://wordpress.org/support/users/jkershner/)
 * (@jkershner)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/ipad-and-android-browser-support/)
 * I am able to display videos in standard browsers fine however the native Android
   and iOS browsers don’t work. This is supposed to be HTML5 compliant right? I 
   am using MP4 encoded videos and I can see the videos if I use firefox on android
   but not the android native browser.
 * Thanks to everyone in advance, aside from this issue I am very happy with this
   plugin!
 * -=- Joel -=-
 * [http://wordpress.org/extend/plugins/html5-videos/](http://wordpress.org/extend/plugins/html5-videos/)

Viewing 12 replies - 1 through 12 (of 12 total)

 *  Plugin Author [powercat74](https://wordpress.org/support/users/powercat74/)
 * (@powercat74)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/ipad-and-android-browser-support/#post-3232507)
 * Hey Joel,
 * Sorry about the difficulty you are experiencing. This plugin relies on the [VideoJs.com](http://videojs.com)
   javascript library to serve the appropriate video files to the browser. If you
   visit that page on your devices, are you able to view their example video?
 * Also, do you have a link that you could post so we can troubleshoot if the plugin
   is rendering the correct code?
 * Thanks!
 * Dustin
 *  Thread Starter [jkershner](https://wordpress.org/support/users/jkershner/)
 * (@jkershner)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/ipad-and-android-browser-support/#post-3232508)
 * [http://teachers.olatheschools.com/jkershnerec/](http://teachers.olatheschools.com/jkershnerec/)
   
   Thank you for your prompt response!
 * I saw one issue on ipads.
    [http://stackoverflow.com/questions/13498408/how-to-make-popcorn-js-work-with-video-js-on-ipad](http://stackoverflow.com/questions/13498408/how-to-make-popcorn-js-work-with-video-js-on-ipad)
 * It was something to do with video.js stealing touch events.
 * I also saw this one dealing with video.js not loading correctly.
    [http://stackoverflow.com/questions/11241836/handbrake-encoded-mp4-wont-play-on-ipad-via-videojs](http://stackoverflow.com/questions/11241836/handbrake-encoded-mp4-wont-play-on-ipad-via-videojs)
 * I don’t have an IPAD to test with (was reported by one of my users).
    I tested
   this on android and it works but on my site it gives an error that this video
   cannot be played.
 * Any suggestions?
 *  Plugin Author [powercat74](https://wordpress.org/support/users/powercat74/)
 * (@powercat74)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/ipad-and-android-browser-support/#post-3232510)
 * Joel,
 * I don’t have time to troubleshoot today, but I’ve got an iPad that I’ll test 
   on. I did confirm that your site does not work on my iPhone. I noticed that there’s
   a custom.js file that is getting a 404 error, so if that’s important, you might
   check on that.
 * By the way, we are just up the road from you – downtown KC. Maybe you could stop
   by our offices sometime?
 * 1815 Central St, Ste B
    Kansas City, MO 64108
 * I’ll let you know as soon as I can get on this.
 * Dustin
 *  Thread Starter [jkershner](https://wordpress.org/support/users/jkershner/)
 * (@jkershner)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/ipad-and-android-browser-support/#post-3232515)
 * The custom.js was a leftover from development. I just removed it from the template.
   I also disabled all of my other plugins on this site and I also switched to the
   generic wordpress 2011 theme. Any possibility that it conflicts with jquery?
 * So far after all of that I’m still getting an error on Android.
    could it be 
   the media. h.264 encoded mp4?
 * I tried posting an ogg vorbis video and still had issues although the player 
   worked on the pc it didnt display in android browser. Firefox for android works
   sort of.
 * hmm.. Puzzling…
 *  Plugin Author [powercat74](https://wordpress.org/support/users/powercat74/)
 * (@powercat74)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/ipad-and-android-browser-support/#post-3232518)
 * Joel,
 * If you create a static HTML page, and use the VideoJS javascript library, are
   you able to see the videos?
 * Use this code in the head:
 * <link href=”[http://vjs.zencdn.net/c/video-js.css&#8221](http://vjs.zencdn.net/c/video-js.css&#8221);
   rel=”stylesheet”>
    <script src=”[http://vjs.zencdn.net/c/video.js”></script&gt](http://vjs.zencdn.net/c/video.js”></script&gt);
 * And put this in the body:
 * <video id=”my_video_1″ class=”video-js vjs-default-skin” controls
    preload=”auto”
   width=”640″ height=”264″ poster=”my_video_poster.png” data-setup=”{}”> <source
   src=”my_video.mp4″ type=’video/mp4′> <source src=”my_video.webm” type=’video/
   webm’> </video>
 * Replace the video sources with your videos. If you can see them in the browser,
   then the video files are fine, and it has something to do with the code that 
   is output from the plugin. If you can’t see them, then I would suspect the files.
 * Dustin
 *  Thread Starter [jkershner](https://wordpress.org/support/users/jkershner/)
 * (@jkershner)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/ipad-and-android-browser-support/#post-3232519)
 * I re-converted the video using Miro Video converter into WEBMSD (webm), MP4 and
   OGG Vorbis.
 * Tested using your code:
    IE8 – doesn’t even load (but works on wordpress site?)
   Firefox – works but doesn’t like webm Chrome – works chrome for android os (native
   browser)- blank area on video window for webm and ogg – gives error on mp4s apple
   safari for ios (native browser)- works for mp4, havent tested webm and ogg by
   themselves yet.
 *  Thread Starter [jkershner](https://wordpress.org/support/users/jkershner/)
 * (@jkershner)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/ipad-and-android-browser-support/#post-3232520)
 * I re-converted the video using Miro Video converter into WEBMSD (webm), MP4 and
   OGG Vorbis.
 * Tested using your code:
    IE8 – doesn’t even load (but works on wordpress site?)
   Firefox – works but doesn’t like webm Chrome – works chrome for android os (native
   browser)- blank area on video window for webm and ogg – gives error on mp4s apple
   safari for ios (native browser)- works for mp4
 *  Thread Starter [jkershner](https://wordpress.org/support/users/jkershner/)
 * (@jkershner)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/ipad-and-android-browser-support/#post-3232521)
 * hmm .. works on android “ice cream sandwich” on motorola xoom.
 * Well probably a bug with the phone I was testing.
 * I guess this resolves the mystery.. Thanks for your time and patience!
 * I guess the issue I had before on IOS was caused by a weird codec issue or a 
   bad encode.
 *  Plugin Author [powercat74](https://wordpress.org/support/users/powercat74/)
 * (@powercat74)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/ipad-and-android-browser-support/#post-3232522)
 * Cool. Glad you got it resolved.
 * Look us up sometime!
 * Dustin
 *  Thread Starter [jkershner](https://wordpress.org/support/users/jkershner/)
 * (@jkershner)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/ipad-and-android-browser-support/#post-3232523)
 * Hmmm..
    Now its working on android but not loading on Apple iOS.
 * The video works in Apple IOS using the html code you gave me though..
 * weird…
 *  Thread Starter [jkershner](https://wordpress.org/support/users/jkershner/)
 * (@jkershner)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/ipad-and-android-browser-support/#post-3232524)
 * Well after testing on a different site using a direct download and it worked.
   So I think your off the hook. Thanks again for all of your help!
 *  Thread Starter [jkershner](https://wordpress.org/support/users/jkershner/)
 * (@jkershner)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/ipad-and-android-browser-support/#post-3232525)
 * Drop by CCCKC on a Thursday night some time.
    c3kc.org

Viewing 12 replies - 1 through 12 (of 12 total)

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 * 12 replies
 * 2 participants
 * Last reply from: [jkershner](https://wordpress.org/support/users/jkershner/)
 * Last activity: [13 years, 6 months ago](https://wordpress.org/support/topic/ipad-and-android-browser-support/#post-3232525)
 * Status: resolved