Title: IPad and IPhone problems Last modified: August 22, 2016 --- # IPad and IPhone problems * Resolved [Ninjamankid](https://wordpress.org/support/users/ninjamankid/) * (@ninjamankid) * [11 years, 7 months ago](https://wordpress.org/support/topic/ipad-and-iphone-problems/) * Hi, * as awesome as this plug in is, it doesn’t behave as expected on my Ipad and Iphone 5. The tooltips open on click, but refuses to close no matter how and where I click. Is there some way to remedy this? * All the best Johan * [https://wordpress.org/plugins/bluet-keywords-tooltip-generator/](https://wordpress.org/plugins/bluet-keywords-tooltip-generator/) Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/ipad-and-iphone-problems/page/2/?output_format=md) [→](https://wordpress.org/support/topic/ipad-and-iphone-problems/page/2/?output_format=md) * Plugin Author [Jamel.Z](https://wordpress.org/support/users/lebleut/) * (@lebleut) * [11 years, 7 months ago](https://wordpress.org/support/topic/ipad-and-iphone-problems/#post-5466307) * Hi Johan thanks for noticing this bug I’ve changed the events handler on my site [http://www.BlueSkills.net](http://www.BlueSkills.net), so please visit it with your IPhone and IPad and tell me if the problem is solved ? if so I will upload a new version * Thread Starter [Ninjamankid](https://wordpress.org/support/users/ninjamankid/) * (@ninjamankid) * [11 years, 7 months ago](https://wordpress.org/support/topic/ipad-and-iphone-problems/#post-5466309) * Hi, * thanks for the swift answer. * Now it works much better. The tooltips open as they should and they close if another tool tip is clicked. However, if you click on the actual or “live” tooltip to close it, it closes as it should but then immediately reopens itself again! So you can’t get rid of it. And it covers other content beneath, which is a problem, especially on phones. * It would be great to be able to click on the tooltip hot spot on the we page and then click on the actual tooltip to close it. I understand that there might be clickable content within the tooltip (like links) so maybe some sort of hot spot can be a solution? * All the best Johan * Plugin Author [Jamel.Z](https://wordpress.org/support/users/lebleut/) * (@lebleut) * [11 years, 7 months ago](https://wordpress.org/support/topic/ipad-and-iphone-problems/#post-5466320) * ok please retry to visit the site I have entirely removed the animations in order to fix this bug I hope this works this time : [BlueSkills.net](http://www.blueskills.net/) * Thread Starter [Ninjamankid](https://wordpress.org/support/users/ninjamankid/) * (@ninjamankid) * [11 years, 7 months ago](https://wordpress.org/support/topic/ipad-and-iphone-problems/#post-5466322) * Hi, * this is much better. * Still, the tooltips won’t go away if you click on them, though. Problematic on pads and especially phones. 🙂 * All the best Johan * Plugin Author [Jamel.Z](https://wordpress.org/support/users/lebleut/) * (@lebleut) * [11 years, 7 months ago](https://wordpress.org/support/topic/ipad-and-iphone-problems/#post-5466323) * ok Johan thanks for your collaboration 🙂 I will work on this for the next versions * Thread Starter [Ninjamankid](https://wordpress.org/support/users/ninjamankid/) * (@ninjamankid) * [11 years, 7 months ago](https://wordpress.org/support/topic/ipad-and-iphone-problems/#post-5466406) * Hi, * that’s great! When is the next version due? Hopefully soon, since it’s such a great plug in. I’ll rate it. * Johan * Plugin Author [Jamel.Z](https://wordpress.org/support/users/lebleut/) * (@lebleut) * [11 years, 7 months ago](https://wordpress.org/support/topic/ipad-and-iphone-problems/#post-5466416) * thank you for your rating 🙂 * [Johan Edwin](https://wordpress.org/support/users/johan-edwin/) * (@johan-edwin) * [11 years, 3 months ago](https://wordpress.org/support/topic/ipad-and-iphone-problems/#post-5466547) * Hello Jamel, A relative of mine has an iPad 2 and though the tooltip opens correctly, he can not close the tooltip. The only way he get rid of it is to click on an image if it is there or reload the page. Greetings. * Plugin Author [Jamel.Z](https://wordpress.org/support/users/lebleut/) * (@lebleut) * [11 years, 3 months ago](https://wordpress.org/support/topic/ipad-and-iphone-problems/#post-5466548) * Hi Johan please tell him to visit [http://www.BlueSkills.net](http://www.BlueSkills.net) and try to show and hide tooltips cause I think that I’ve just fixed it now ( I hope so) * [Johan Edwin](https://wordpress.org/support/users/johan-edwin/) * (@johan-edwin) * [11 years, 3 months ago](https://wordpress.org/support/topic/ipad-and-iphone-problems/#post-5466549) * Thanks for your reply. I called him tot try the keywords on your webpage. The behavior was the same 🙁 Tested on latest Safari and Chrome browsers ios 7.1.2 iPad 2 * Plugin Author [Jamel.Z](https://wordpress.org/support/users/lebleut/) * (@lebleut) * [11 years, 3 months ago](https://wordpress.org/support/topic/ipad-and-iphone-problems/#post-5466550) * Hi Johan * I’ve added a close button on the tooltips which appears only on IPone and IPad: [http://img15.hostingpics.net/pics/133527close.png](http://img15.hostingpics.net/pics/133527close.png) * this fix the problem finally * Note : **the cache must be cleared** (if it do not work) * Thanks * [Johan Edwin](https://wordpress.org/support/users/johan-edwin/) * (@johan-edwin) * [11 years, 3 months ago](https://wordpress.org/support/topic/ipad-and-iphone-problems/#post-5466551) * Hello Jamel, * It works on an iPad 2, see screenshot [https://dl.dropboxusercontent.com/u/3115174/iPad2.jpeg](https://dl.dropboxusercontent.com/u/3115174/iPad2.jpeg) * Thanks. * ps: The close button appears also on browsers with Mac OSX. * Plugin Author [Jamel.Z](https://wordpress.org/support/users/lebleut/) * (@lebleut) * [11 years, 3 months ago](https://wordpress.org/support/topic/ipad-and-iphone-problems/#post-5466552) * Ok Johan thank you so much for verifying and contributing to this plugin 🙂 Ninjamankid I think this allows me finally to tag this thread as resolved 😀 * Thread Starter [Ninjamankid](https://wordpress.org/support/users/ninjamankid/) * (@ninjamankid) * [11 years, 3 months ago](https://wordpress.org/support/topic/ipad-and-iphone-problems/#post-5466553) * Awesome! I can’t see the close button on my IPhone, but I have to figure out how to clear the cache for that. Excellent work! * Johan * Plugin Author [Jamel.Z](https://wordpress.org/support/users/lebleut/) * (@lebleut) * [11 years, 3 months ago](https://wordpress.org/support/topic/ipad-and-iphone-problems/#post-5466554) * **How to clear Safari website data on your iPhone or iPad** 1. Launch the Settings app from the Home screen of your iPhone or iPad. 2. Scroll down and tap on Safari. 3. Now scroll all the way to the bottom and tap on Advanced. 4. Tap on Website Data. Notice here you can see how much space on your iPhone or iPad website data is taking up. 5. Scroll to the bottom again and tap on Remove All Website Data. 6. Confirm one more time you’d like to delete all data. Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/ipad-and-iphone-problems/page/2/?output_format=md) [→](https://wordpress.org/support/topic/ipad-and-iphone-problems/page/2/?output_format=md) The topic ‘IPad and IPhone problems’ is closed to new replies. * ![](https://ps.w.org/bluet-keywords-tooltip-generator/assets/icon-256x256.jpg? rev=1277221) * [Tooltipy (tooltips for WP)](https://wordpress.org/plugins/bluet-keywords-tooltip-generator/) * [Frequently Asked Questions](https://wordpress.org/plugins/bluet-keywords-tooltip-generator/#faq) * [Support Threads](https://wordpress.org/support/plugin/bluet-keywords-tooltip-generator/) * [Active Topics](https://wordpress.org/support/plugin/bluet-keywords-tooltip-generator/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/bluet-keywords-tooltip-generator/unresolved/) * [Reviews](https://wordpress.org/support/plugin/bluet-keywords-tooltip-generator/reviews/) * 18 replies * 3 participants * Last reply from: [Jamel.Z](https://wordpress.org/support/users/lebleut/) * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/ipad-and-iphone-problems/page/2/#post-5466557) * Status: resolved