Title: iPage and WordPress – Installation problem
Last modified: August 19, 2016

---

# iPage and WordPress – Installation problem

 *  [dipalbhagde](https://wordpress.org/support/users/dipalbhagde/)
 * (@dipalbhagde)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/ipage-and-wordpress-installation-problem/)
 * I purchased a domain from iPage and installed WordPress through their in-built
   tool.
 * However, after successful installation, my site fails to show up.
    Wordpress 
   shows that my site AND first post are active.
 * How do I resolve this?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Mark Ratledge](https://wordpress.org/support/users/songdogtech/)
 * (@songdogtech)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/ipage-and-wordpress-installation-problem/#post-1735376)
 * Sounds like a hosting or DNS problem and not a WordPress problem; ask iPage.
 *  [obscure](https://wordpress.org/support/users/obscure/)
 * (@obscure)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/ipage-and-wordpress-installation-problem/#post-1735402)
 * This is the second post in a few days where an ipage install has failed to show
   after a successful install. As songdogtech says you should contact ipage top 
   resolve this as you used their install.
 *  [lamesauce](https://wordpress.org/support/users/lamesauce/)
 * (@lamesauce)
 * [15 years, 3 months ago](https://wordpress.org/support/topic/ipage-and-wordpress-installation-problem/#post-1735630)
 * dipalbhagde,
 * I was having this same problem and I just got off the line with the iPage customer
   support. It turns out that their default web editor, Weebly, automatically overrides
   any other web editor, including WordPress, and you have to remove the Weebly 
   files in order to let the WordPress files shine through.
 * To make a terrible analogy… suppose you were to tack a poster on your wall and
   then walk away. Later you came back and found your poster missing, but in its
   place was another poster. You searched everywhere for your poster but never found
   it so you bought a new one and put it up again only to find the replacement poster
   there again later. Then you found out that it was your roommate covering up your
   poster with his own poster. Once you took down his poster and gave him a good
   smacking you could finally enjoy your poster. The point is, your poster was there
   all along, it was just covered up by another piece of art.
 * Unless you know what you are doing, I would suggest contacting customer support
   at 1 (877) 472-4399 and asking them to remove the files for you. That is what
   I just did and now all the changes I make in WordPress are showing up. (They 
   didn’t actually remove them–instead they stored them in a different folder and
   left it unpublished).
 * Hope this was somewhat helpful!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘iPage and WordPress – Installation problem’ is closed to new replies.

## Tags

 * [ipage](https://wordpress.org/support/topic-tag/ipage/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 3 replies
 * 4 participants
 * Last reply from: [lamesauce](https://wordpress.org/support/users/lamesauce/)
 * Last activity: [15 years, 3 months ago](https://wordpress.org/support/topic/ipage-and-wordpress-installation-problem/#post-1735630)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics