Title: Irregular File Uploads
Last modified: September 1, 2016

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# Irregular File Uploads

 *  Resolved [arakanic](https://wordpress.org/support/users/arakanic/)
 * (@arakanic)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/irregular-file-uploads/)
 * Hello,
 * I’m trying to isolate an issue I have with user-uploaded files submitted on a
   VFB form.
 * I built a form to take up to three proposals (doc, docx, and pdf files) from 
   authors along with other basic information. While testing, everything comes out
   fine on the front end both before the form is filled out and after it’s been 
   submitted. I set it so forms are emailed to the site administrator whenever they’re
   submitted.
 * ISSUE: Not all files are uploaded to the site directory after a form is submitted.
   The file upload cells on the forms emailed to the site admin only contain links
   to file locations like about half the time.
 * It doubt it’s a size issue because on the form settings the file upload size 
   is set to ‘Large’ and none of the files I attach while I’ve been testing is larger
   than 4-5 MB.
 * Has anyone else had this issue? Any questions, thoughts or suggestions would 
   be greatly appreciated!
 * [https://wordpress.org/plugins/visual-form-builder/](https://wordpress.org/plugins/visual-form-builder/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Joseph](https://wordpress.org/support/users/josephk77/)
 * (@josephk77)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/irregular-file-uploads/#post-7646356)
 * Hello Arakanic,
 * VFBPro relies on the settings for your actual WordPress and server for the upload
   sizes and manner. I suspect that something serverside or website side is preventing
   uploads in some cases due to one of the following:
 * 1. File size restrictions
    2. Server file size restrictions 3. Timeouts (server
   taking to long to upload the file) 4. File type not accepted by WordPress Installation
   or by server 5. Running an outdated version of php on server
 * Hope this helps,
    Joseph VFBPro Support
 *  Thread Starter [arakanic](https://wordpress.org/support/users/arakanic/)
 * (@arakanic)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/irregular-file-uploads/#post-7646456)
 * Hey Joseph, I’m using the basic VFB. Since the website I’m working on is hosted
   on 1and1, is this something I have to take care of with those guys? If so, where
   do you suggest I should start?
 * I set up a PHP error log widget on the dashboard and after adding the log file
   to my directory and adding a few lines of code to wp-config, I can’t seem to 
   notice any connection between my using VFB and the logs.
 * Any other tips pointing me in a general direction would be awesome because this
   is all gibberish to me!
 *  [Joseph](https://wordpress.org/support/users/josephk77/)
 * (@josephk77)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/irregular-file-uploads/#post-7646461)
 * Yes you will need to work with your hosting company on those items, as they are
   all server related. 🙂 They would be the best people to talk to about this.
 *  Thread Starter [arakanic](https://wordpress.org/support/users/arakanic/)
 * (@arakanic)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/irregular-file-uploads/#post-7646501)
 * Hey Joseph, you were right! My hosting service informed me the php.ini file in
   my root directory had set the maximum upload size as well as the max post size
   both to 2 MB (which, it turns out, is a common issue).
 * Thanks for the tip!
 *  [Joseph](https://wordpress.org/support/users/josephk77/)
 * (@josephk77)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/irregular-file-uploads/#post-7646502)
 * Great :-), glad we could help!

Viewing 5 replies - 1 through 5 (of 5 total)

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## Tags

 * [file](https://wordpress.org/support/topic-tag/file/)
 * [size](https://wordpress.org/support/topic-tag/size/)
 * [upload](https://wordpress.org/support/topic-tag/upload/)

 * 5 replies
 * 2 participants
 * Last reply from: [Joseph](https://wordpress.org/support/users/josephk77/)
 * Last activity: [9 years, 9 months ago](https://wordpress.org/support/topic/irregular-file-uploads/#post-7646502)
 * Status: resolved