Title: Is it normal ?
Last modified: July 18, 2025

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# Is it normal ?

 *  Resolved [cagsan](https://wordpress.org/support/users/cagsan/)
 * (@cagsan)
 * [10 months, 4 weeks ago](https://wordpress.org/support/topic/is-it-normal/)
 * My subscriptions created by using your payment plugin (apple pay payment) are
   not listed on my Stripe dashboard > subscriptions, but can be seen on my woo 
   commerce subscriptions. Is it normal ?
    -  This topic was modified 10 months, 4 weeks ago by [cagsan](https://wordpress.org/support/users/cagsan/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [10 months, 4 weeks ago](https://wordpress.org/support/topic/is-it-normal/#post-18562159)
 * Hi [@cagsan](https://wordpress.org/support/users/cagsan/)
 * > Is it normal ?
 * Yes, that is the expected behavior. WooCommerce Subscriptions is managing your
   subscription, not Stripe.
 * Stripe’s subscription billing feature is separate from the WooCommerce Subscriptions
   plugin.
 * Kind Regards
 *  Thread Starter [cagsan](https://wordpress.org/support/users/cagsan/)
 * (@cagsan)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/is-it-normal/#post-18568467)
 * I have enabled “retries” on Stripe dashboard last month. (revenue recovery in
   other words, it retries after few days when subscription payment fails) I have
   also asked Stripe and they told me that “retries” function also works for woocommerce
   subscriptions, even if there is no subscriptions on Stripe dashboard > subscriptions.
   However, in real it doesn’t work. My failed subscriptions are never retried. 
   What am I missing here, or there is a bug ?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Is it normal ?’ is closed to new replies.

 * ![](https://ps.w.org/woo-stripe-payment/assets/icon-256x256.png?rev=2611337)
 * [Payment Plugins for Stripe WooCommerce](https://wordpress.org/plugins/woo-stripe-payment/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-stripe-payment/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-stripe-payment/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-stripe-payment/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-stripe-payment/unresolved/)
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 * 2 replies
 * 2 participants
 * Last reply from: [cagsan](https://wordpress.org/support/users/cagsan/)
 * Last activity: [10 months, 3 weeks ago](https://wordpress.org/support/topic/is-it-normal/#post-18568467)
 * Status: resolved