Title: Issue adding products via API
Last modified: September 19, 2018

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# Issue adding products via API

 *  Resolved [Muhammad Qureshi](https://wordpress.org/support/users/thequreshi/)
 * (@thequreshi)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/issue-adding-products-via-api/)
 * Hi there,
 * I am using WooCommerce for my store ([http://theoffordbrand.com](http://theoffordbrand.com)).
   I am using Printful to handle my products for me (they help me to create mock
   up designs and then print and deliver the product for me). When I attempt to 
   add an item to my WooCommerce store from Printful dashboard I get a timeout error
   from Printful. Everything was working fine until I updated WooCommerce and ever
   since (about 6 months), I am getting this issue. I have been in touch with my
   developer and the Printful support all these months and also changed 4 hosting
   companies (including a VPS!) but still the issue remains.
 * Just recently, I got a suggestion to contact WooCommerce since it may be something
   to do with WooCommerce.
 * Can you please help me with it?
 * Just a side note, the products I am adding goes to the Trash with a “private”
   label. While I get an error on Printful saying that my product is not uploaded.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fissue-adding-products-via-api%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [John Coy a11n](https://wordpress.org/support/users/johndcoy/)
 * (@johndcoy)
 * Automattic Happiness Engineer
 * [7 years, 8 months ago](https://wordpress.org/support/topic/issue-adding-products-via-api/#post-10704536)
 * Hi [@thequreshi](https://wordpress.org/support/users/thequreshi/)
 * Are you using the below API from Printful:
 * [https://www.printful.com/landing/woocommerce-print-products-fulfillment](https://www.printful.com/landing/woocommerce-print-products-fulfillment)
 * And do you have this issue if you switch back to a default theme like Twenty 
   Seventeen and disable all plugins except for WooCommerce and Printful? If not,
   then re-enable each one at a time until you find the one that’s causing the conflict.
 *  Thread Starter [Muhammad Qureshi](https://wordpress.org/support/users/thequreshi/)
 * (@thequreshi)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/issue-adding-products-via-api/#post-10710054)
 * Thanks for the reply, John.
 * Yes, I am using the mentioned API from Printful.
 * And I have tried switching to default theme (Twenty Seventeen) and disabling 
   all the plugins (except WooCommerce and Printful) but still the problem persists.
 * Can you please help me? 🙂
 *  Plugin Support [John Coy a11n](https://wordpress.org/support/users/johndcoy/)
 * (@johndcoy)
 * Automattic Happiness Engineer
 * [7 years, 8 months ago](https://wordpress.org/support/topic/issue-adding-products-via-api/#post-10711242)
 * Hi [@thequreshi](https://wordpress.org/support/users/thequreshi/)
 * If you can confirm all plugins are up to date then I’d suggest reaching out to
   Printful as there may be a problem with the account. After testing extensively,
   there are currently no issues with the integration.

Viewing 3 replies - 1 through 3 (of 3 total)

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## Tags

 * [printful](https://wordpress.org/support/topic-tag/printful/)

 * 3 replies
 * 2 participants
 * Last reply from: [John Coy a11n](https://wordpress.org/support/users/johndcoy/)
 * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/issue-adding-products-via-api/#post-10711242)
 * Status: resolved