Title: Issue mobile
Last modified: September 10, 2021

---

# Issue mobile

 *  Resolved [Victoria GR](https://wordpress.org/support/users/comolasperasalosperos/)
 * (@comolasperasalosperos)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/issue-mobile/)
 * Hello!
 * I have done with css my maintenance page responsive, but I have an issue with
   the tick label in mobile version.
    You cannot see it in the inspector, but yes
   in the browsers of the mobile. The box looks huge. I have cleaned cache and still
   looking really weird.
 * Can you help me? I can send you a photo if you say to me how.
 * thanks a lot
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fissue-mobile%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 13 replies - 1 through 13 (of 13 total)

 *  [George J](https://wordpress.org/support/users/georgejipa/)
 * (@georgejipa)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/issue-mobile/#post-14861167)
 * Hello [@comolasperasalosperos](https://wordpress.org/support/users/comolasperasalosperos/),
 * I just checked the website on my phone (Browser: Chrome, OS: Android), and the
   website looks fine ([screenshot](https://www.dropbox.com/s/s0n3189ryc792xi/Screenshot_2021-09-11-10-46-06-012_com.android.chrome.jpg?dl=0)).
 * What “tick label” are you talking about? The one from the subscribe form? Please
   upload a screenshot on a service like Dropbox / Imgur.
 * —
    George
    -  This reply was modified 4 years, 9 months ago by [George J](https://wordpress.org/support/users/georgejipa/).
    -  This reply was modified 4 years, 9 months ago by [George J](https://wordpress.org/support/users/georgejipa/).
 *  Thread Starter [Victoria GR](https://wordpress.org/support/users/comolasperasalosperos/)
 * (@comolasperasalosperos)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/issue-mobile/#post-14861337)
 * In my iPhone 11 looks like this ([screenshot](https://www.dropbox.com/s/12efmf0g3e6wz1j/Foto%2011-9-21%2011%2026%2028.jpg?dl=0))
 * Also in chrome and safari. I have cleared cache in both browsers.
 * Don’t know why.
 * Thanks!
 *  Thread Starter [Victoria GR](https://wordpress.org/support/users/comolasperasalosperos/)
 * (@comolasperasalosperos)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/issue-mobile/#post-14861400)
 * I have checked in another iPhone 11 and also looks weird, although in an android(
   huawei) it looks ok!
    Don’t know how to solve it.
 *  [George J](https://wordpress.org/support/users/georgejipa/)
 * (@georgejipa)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/issue-mobile/#post-14861841)
 * Hello [@comolasperasalosperos](https://wordpress.org/support/users/comolasperasalosperos/),
 * I believe it’s an iOS-only issue. Unfortunately, I can’t help you right now because
   I don’t have an iOS device, but I will ask my colleague [@creativethemeshq](https://wordpress.org/support/users/creativethemeshq/)
   to give it a try next week.
 * —
    George
    -  This reply was modified 4 years, 9 months ago by [George J](https://wordpress.org/support/users/georgejipa/).
    -  This reply was modified 4 years, 9 months ago by [George J](https://wordpress.org/support/users/georgejipa/).
 *  Thread Starter [Victoria GR](https://wordpress.org/support/users/comolasperasalosperos/)
 * (@comolasperasalosperos)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/issue-mobile/#post-14862846)
 * Thanks George, I would appreciate it.
 * Regards!
 *  [Creative Themes](https://wordpress.org/support/users/creativethemeshq/)
 * (@creativethemeshq)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/issue-mobile/#post-14866820)
 * Hello [@comolasperasalosperos](https://wordpress.org/support/users/comolasperasalosperos/),
   
   There seems to be a small issue with checkboxes on iOS devices. We noted this
   in our to-do list and hope to release an improvement in the next update.
 * Meanwhile you can add some CSS code and everything will be fine.
    Please go to
   WP Maintenance Mode -> Design -> [Custom CSS](https://d.pr/v/yygRwf) and paste
   this code:
 *     ```
       .privacy_checkbox input[type="checkbox"] {
       	padding: initial !important;
       }
       ```
   
 * Let me know if this helps.
 *  [uneasyname](https://wordpress.org/support/users/uneasyname/)
 * (@uneasyname)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/issue-mobile/#post-14894211)
 * Hello.
 * Looks like I’ve got an issue on mobile.
    Using Safari (14.8) on Iphone 12 ans
   5s the maintenance Page won’t show the same way it shows on chrome on theses 
   same phone. Here’s what to expect ( is shown on desktop, and chrome on mobile)
   [https://www.dropbox.com/s/csp15xp6b3v1k6y/goodscreen.jpg?dl=0](https://www.dropbox.com/s/csp15xp6b3v1k6y/goodscreen.jpg?dl=0)
 * And here’s the issue ( what safari Mobile is showing )
    [https://www.dropbox.com/s/e4vi5xccrmwejtu/badscreen.jpg?dl=0](https://www.dropbox.com/s/e4vi5xccrmwejtu/badscreen.jpg?dl=0)
 * The website:
    [https://www.dekercoet.com](https://www.dekercoet.com)
 * Do you have any clue on how to handle this?
 * Thank you
 *  [Creative Themes](https://wordpress.org/support/users/creativethemeshq/)
 * (@creativethemeshq)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/issue-mobile/#post-14894233)
 * Hi [@uneasyname](https://wordpress.org/support/users/uneasyname/),
    I just tested
   your link from my iPhone in Safari browser and everything works fine.
 * Did you tried to clear your phone browser caches and reload the page?
 *  [uneasyname](https://wordpress.org/support/users/uneasyname/)
 * (@uneasyname)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/issue-mobile/#post-14894303)
 * I’m sorry [@creativethemeshq](https://wordpress.org/support/users/creativethemeshq/)
 * I cleared the caches of my phone (+ website), reloaded the page, used a third
   iphone with safari, and the issue is still showing.
    They’re still the version
   with no informations excepted the line telling the site is on maintenance mode.
   With everything else (another browser) is shown the version with the newsletter.
 *  [Creative Themes](https://wordpress.org/support/users/creativethemeshq/)
 * (@creativethemeshq)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/issue-mobile/#post-14894325)
 * [@uneasyname](https://wordpress.org/support/users/uneasyname/),
    Here is a [video](https://www.dropbox.com/s/d25e8fqs5azk4e9/RPReplay_Final1632235951.MP4?dl=0)
   from my phone, as you can see it works fine.
 * I’m not sure what’s happening on your end, maybe you didn’t cleared the caches
   correctly.
 * Try from an incognito/private window, if this will work then you have a caching
   issue for sure.
 *  [Creative Themes](https://wordpress.org/support/users/creativethemeshq/)
 * (@creativethemeshq)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/issue-mobile/#post-14896416)
 * Hi [@uneasyname](https://wordpress.org/support/users/uneasyname/),
    Most likely
   you have a bad server configuration.
 * If you access this link ([https://www.dekercoet.com/](https://www.dekercoet.com/))
   everything will be fine but with this one ([http://dekercoet.com/](http://dekercoet.com/))
   it won’t work.
 * Try to contact your server provider, they should be able to better assist you
   with this.
 * Hope this helps.
 *  [uneasyname](https://wordpress.org/support/users/uneasyname/)
 * (@uneasyname)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/issue-mobile/#post-14896461)
 * Hello [@creativethemeshq](https://wordpress.org/support/users/creativethemeshq/)
 * You’re right.
    thanks a lot or your time and patience.
 * Best wishes
 *  [Creative Themes](https://wordpress.org/support/users/creativethemeshq/)
 * (@creativethemeshq)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/issue-mobile/#post-14896463)
 * Hello [@uneasyname](https://wordpress.org/support/users/uneasyname/), you’re 
   welcome.
 * Have a nice day 🙂

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘Issue mobile’ is closed to new replies.

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 * 13 replies
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 * Last reply from: [Creative Themes](https://wordpress.org/support/users/creativethemeshq/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/issue-mobile/#post-14896463)
 * Status: resolved