Title: Issue on arrows and slider
Last modified: June 5, 2025

---

# Issue on arrows and slider

 *  Resolved [Vendas E-Commerce](https://wordpress.org/support/users/hipromed/)
 * (@hipromed)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/issue-on-arrows-and-slider/)
 * Hi! After the last update, my slider/arrow doesn’t working properly. When you
   go to the product page, the images suddenly collapse and disappear also can’t
   click. I already checked if it was conflict with other plugins, but it isn’t.
    -  This topic was modified 10 months, 3 weeks ago by [Vendas E-Commerce](https://wordpress.org/support/users/hipromed/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fissue-on-arrows-and-slider%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 13 replies - 1 through 13 (of 13 total)

 *  Plugin Author [NikHiL Gadhiya](https://wordpress.org/support/users/nikhilgadhiya/)
 * (@nikhilgadhiya)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/issue-on-arrows-and-slider/#post-18502984)
 * **Hello,**
   I’ve fixed the issue and released an update. Please update the plugin
   to the latest version.
 * Thank You.
 *  [hecal87](https://wordpress.org/support/users/hecal87/)
 * (@hecal87)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/issue-on-arrows-and-slider/#post-18505951)
 * The same thing happens to me, I have updated the plugin to the latest version
   and the images still appear without arrows and in small size. Here is an example:
   
   [https://svanelectro.com/frigorifico-4-puertas-svan-no-frost-e-180cm-79cm-63cm-inox-display-tactil-modo-eco-modo-super/](https://svanelectro.com/frigorifico-4-puertas-svan-no-frost-e-180cm-79cm-63cm-inox-display-tactil-modo-eco-modo-super/)
 *  Plugin Author [NikHiL Gadhiya](https://wordpress.org/support/users/nikhilgadhiya/)
 * (@nikhilgadhiya)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/issue-on-arrows-and-slider/#post-18505989)
 * Hello [@hecal87](https://wordpress.org/support/users/hecal87/),
   The issue you
   reported is different from the one discussed in this thread.
 * I’ve checked your site, and regarding the arrows—please note that we’ve switched
   the slider library from Slick.js to Swiper.js. Your active theme is also using
   the Swiper.js library, which is causing a CSS conflict. Both the arrow color 
   and background color are the same due to overlapping styles, making the arrows
   invisible.
 * As for the slider width, your theme is applying a 48% width to the slider, which
   is why it appears smaller.
 * Please add the following CSS to your site to resolve these issues. After adding
   the CSS, make sure to clear your site and browser cache:
 *     ```wp-block-code
       .main_arrow:after, .thumb_arrow:after {  color: #000 !important;}.images.nickx_product_images_with_video{  width: 100% !important;}
       ```
   
 * Thank You.
    -  This reply was modified 10 months, 2 weeks ago by [NikHiL Gadhiya](https://wordpress.org/support/users/nikhilgadhiya/).
 *  [hecal87](https://wordpress.org/support/users/hecal87/)
 * (@hecal87)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/issue-on-arrows-and-slider/#post-18506010)
 * Thank you so much for the quick support. Now It’s working properly : )
 *  Thread Starter [Vendas E-Commerce](https://wordpress.org/support/users/hipromed/)
 * (@hipromed)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/issue-on-arrows-and-slider/#post-18506058)
 * Hi!
   About this topic, I’m still having issue on the gallery. You can check it
   on print below:[https://prnt.sc/0Uk1pKKQH_3G](https://prnt.sc/0Uk1pKKQH_3G)When
   I go at the single product page, it keep collpase and the arrows doesn’t work.
   My plugin version is the latest already and i’ve cleared the cache but nothing
   changed. I created a ambient test, do you want access and check by yourself what
   it can be?[https://productgallerywc.hipromed.com.br/?bypass_code=IvHucyNYvZgFcnuW](https://productgallerywc.hipromed.com.br/?bypass_code=IvHucyNYvZgFcnuW)
   Thank you in advance.
    -  This reply was modified 10 months, 2 weeks ago by [Vendas E-Commerce](https://wordpress.org/support/users/hipromed/).
 *  Plugin Author [NikHiL Gadhiya](https://wordpress.org/support/users/nikhilgadhiya/)
 * (@nikhilgadhiya)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/issue-on-arrows-and-slider/#post-18506107)
 * Hello [@hipromed](https://wordpress.org/support/users/hipromed/),
 * Could you please enable our plugin so I can take a look?
 * Also, kindly open a support ticket through our website for better tracking and
   assistance.
 * Thank you!
 *  Thread Starter [Vendas E-Commerce](https://wordpress.org/support/users/hipromed/)
 * (@hipromed)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/issue-on-arrows-and-slider/#post-18506139)
 * Hi, [@nikhilgadhiya](https://wordpress.org/support/users/nikhilgadhiya/) !
   Done,
   plugin is active already.Sure, I gonna open a support ticket. Thank you for the
   quick assistance!
 *  Plugin Author [NikHiL Gadhiya](https://wordpress.org/support/users/nikhilgadhiya/)
 * (@nikhilgadhiya)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/issue-on-arrows-and-slider/#post-18506149)
 * Hello [@hipromed](https://wordpress.org/support/users/hipromed/),
 * Please add the following CSS to your site to resolve these issues. After adding
   the CSS, make sure to clear your site and browser cache:
 *     ```wp-block-code
       .nickx_product_images_with_video:not(:has(.swiper.nickx-slider-nav .swiper-slide:nth-child(4))) .nickx-slider-nav .swiper-slide{  height: auto !important;  width: auto !important;}
       ```
   
 * Thank you!
 *  Thread Starter [Vendas E-Commerce](https://wordpress.org/support/users/hipromed/)
 * (@hipromed)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/issue-on-arrows-and-slider/#post-18506165)
 * Hi [@nikhilgadhiya](https://wordpress.org/support/users/nikhilgadhiya/) !
   I applied
   the code and it resolved the collapse issue, only the slider one isn’t working
   now. When I click on the arrows or thumbnails, it didn’t change the image.Thank
   you!
 *  Plugin Author [NikHiL Gadhiya](https://wordpress.org/support/users/nikhilgadhiya/)
 * (@nikhilgadhiya)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/issue-on-arrows-and-slider/#post-18506614)
 * Hello [@hipromed](https://wordpress.org/support/users/hipromed/),
 * Could you please disable the cache plugin temporarily and check if everything
   works correctly?
 *  Thread Starter [Vendas E-Commerce](https://wordpress.org/support/users/hipromed/)
 * (@hipromed)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/issue-on-arrows-and-slider/#post-18507208)
 * Hi [@nikhilgadhiya](https://wordpress.org/support/users/nikhilgadhiya/) !
   I’ve
   turned off my cache plugin and tried again but still doesn’t work. When I click
   on the arrows it wasn’t changed the image, not even on thumbnails. You can check
   it on video below:[https://www.loom.com/share/2159e53a0eab494d85d3ea3cef8dbef2?sid=3c2b0d1f-2416-4923-89b4-80d2ba429a63](https://www.loom.com/share/2159e53a0eab494d85d3ea3cef8dbef2?sid=3c2b0d1f-2416-4923-89b4-80d2ba429a63)
 *  Plugin Author [NikHiL Gadhiya](https://wordpress.org/support/users/nikhilgadhiya/)
 * (@nikhilgadhiya)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/issue-on-arrows-and-slider/#post-18507995)
 * Hello [@hipromed](https://wordpress.org/support/users/hipromed/),
 * I checked your product page after deactivating the cache. The issue is caused
   by using our gallery twice within the same product template—one instance for 
   desktop and another for mobile. This duplication leads to a JavaScript error,
   which breaks the slider functionality.
 * To resolve this, please use a single instance of the gallery across all devices(
   desktop, tablet, and mobile). There’s no need to add separate widgets for different
   screen sizes.
 *  Thread Starter [Vendas E-Commerce](https://wordpress.org/support/users/hipromed/)
 * (@hipromed)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/issue-on-arrows-and-slider/#post-18508047)
 * Hi [@nikhilgadhiya](https://wordpress.org/support/users/nikhilgadhiya/) !
   I see.
   Yes, I’m using two different layout with a small diference between each other
   for better usability in desktop and mobile. I’ve tested using only one instance
   and it worked. I’ll try to manage to works by this way.Thank you for all support!

Viewing 13 replies - 1 through 13 (of 13 total)

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## Tags

 * [arrow](https://wordpress.org/support/topic-tag/arrow/)
 * [image](https://wordpress.org/support/topic-tag/image/)

 * 13 replies
 * 3 participants
 * Last reply from: [Vendas E-Commerce](https://wordpress.org/support/users/hipromed/)
 * Last activity: [10 months, 2 weeks ago](https://wordpress.org/support/topic/issue-on-arrows-and-slider/#post-18508047)
 * Status: resolved