Title: Issue on plugin Update
Last modified: November 11, 2020

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# Issue on plugin Update

 *  Resolved [maurodimarino](https://wordpress.org/support/users/maurodimarino/)
 * (@maurodimarino)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/issue-on-plugin-update/)
 * Hello
    I have updated the plugin to the new version. I have also bought the pro
   plugin and created new files inserted in my child theme as lineguides. After 
   the new update I have lost all my customizations in the theme. If I rollback 
   everything is ok. I would like to be able to update the plugin to last versions
   in future. Do you have some suggestions? Thank you

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [MM Aurangajeb](https://wordpress.org/support/users/aurangajeb/)
 * (@aurangajeb)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/issue-on-plugin-update/#post-13651636)
 * Hello [@maurodimarino](https://wordpress.org/support/users/maurodimarino/)
    Incredibly
   sorry for the unexpected trouble.
 * That’s why it’s **strongly **recommended keeping a full site backup if you will
   troubleshoot, upgrade, downgrade any of your plugins/themes/WordPress_Verison.
   If you did the customization on the core plugin, it would get reverted once any
   plugin update happens. So if you have any previous backup, please restore that
   from backup unless there is no other way to restore that customization.
 * Please[ contact our support from here](https://wedevs.com/contact) for any plugins
   pro feature query as we are unable to answer you any pro related query on the
   org forum.
 * Regards.
 *  Thread Starter [maurodimarino](https://wordpress.org/support/users/maurodimarino/)
 * (@maurodimarino)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/issue-on-plugin-update/#post-13717236)
 * Hello
    luckly with Rollback everything was fixed but I can’t still upgrade to
   last version of plugin. I have not customized the plugin but I have edited it
   copying the files from the plugin and inserting it in my Child Theme (as you 
   suggest in your guidelines) and still have troubles with updates. Do you have
   some suggestions? Thank you

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Issue on plugin Update’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [maurodimarino](https://wordpress.org/support/users/maurodimarino/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/issue-on-plugin-update/#post-13717236)
 * Status: resolved