Title: Issue Running Performance Scan
Last modified: May 21, 2018

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# Issue Running Performance Scan

 *  Resolved [kasumijp](https://wordpress.org/support/users/kasumijp/)
 * (@kasumijp)
 * [8 years ago](https://wordpress.org/support/topic/issue-running-performance-scan/)
 * error message received –
    The performance test didn’t return any results. This
   probably means you’re on a local website (which we can’t scan) or something went
   wrong trying to access WPMU DEV. Try again and if this error continues to appear
   please open a ticket with our support heroes
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fissue-running-performance-scan%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [calumbrash](https://wordpress.org/support/users/calumbrash/)
 * (@calumbrash)
 * [8 years ago](https://wordpress.org/support/topic/issue-running-performance-scan/#post-10305817)
 * Hi [@kasumijp](https://wordpress.org/support/users/kasumijp/),
 * Could you please provide me with the URL for your site you’re unable to perform
   the test on?
 * Cheers,
    Calum
 *  Thread Starter [kasumijp](https://wordpress.org/support/users/kasumijp/)
 * (@kasumijp)
 * [8 years ago](https://wordpress.org/support/topic/issue-running-performance-scan/#post-10305858)
 * Yeah sure – [https://prahamovies.co.uk](https://prahamovies.co.uk)
 *  [calumbrash](https://wordpress.org/support/users/calumbrash/)
 * (@calumbrash)
 * [8 years ago](https://wordpress.org/support/topic/issue-running-performance-scan/#post-10305930)
 * Hi [@kasumijp](https://wordpress.org/support/users/kasumijp/),
 * The scan is not running due to a redirect on your homepage to a login page. You
   will need to make sure your homepage is static before the test will work.
 * Cheers,
    Calum
    -  This reply was modified 8 years ago by [calumbrash](https://wordpress.org/support/users/calumbrash/).
 *  Thread Starter [kasumijp](https://wordpress.org/support/users/kasumijp/)
 * (@kasumijp)
 * [8 years ago](https://wordpress.org/support/topic/issue-running-performance-scan/#post-10306203)
 * Many thanks Calum! i will give it a go just so i can get a scan done.
 *  [calumbrash](https://wordpress.org/support/users/calumbrash/)
 * (@calumbrash)
 * [8 years ago](https://wordpress.org/support/topic/issue-running-performance-scan/#post-10306206)
 * No problem 🙂 glad to help.
    I will mark this ticket as resolved, if you have
   any other issues please don’t hesitate to open another support ticket.
 * Cheers,
    Calum
 *  [Afina_sun](https://wordpress.org/support/users/afina_sun/)
 * (@afina_sun)
 * [8 years ago](https://wordpress.org/support/topic/issue-running-performance-scan/#post-10308994)
 * Hello. I`ve the same situation. Can You help me please? Do I need create a new
   topic?
    [https://proautoservice.com.ua/](https://proautoservice.com.ua/)
 *  Plugin Support [Dimitris – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support6/)
 * (@wpmudev-support6)
 * [8 years ago](https://wordpress.org/support/topic/issue-running-performance-scan/#post-10309150)
 * Hello there [@afina_sun](https://wordpress.org/support/users/afina_sun/)
 * Could you please create your own topic, so we follow the regulations of wp.org
   forums? 🙂
 * Reference: [https://make.wordpress.org/support/handbook/forum-welcome/#post-in-the-best-place](https://make.wordpress.org/support/handbook/forum-welcome/#post-in-the-best-place)
 * > Unless users have the exact same version of WordPress on the same physical 
   > server hosted by the same hosts with the same plugins, theme, and configurations,
   > then the odds are the solution for one user will not be the same for another.
   > For this reason, we recommend people start their own topics.
 * Warm regards,
    Dimitris

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Issue Running Performance Scan’ is closed to new replies.

 * ![](https://ps.w.org/hummingbird-performance/assets/icon-256x256.gif?rev=2633221)
 * [Hummingbird Performance - Cache & Page Speed Optimization for Core Web Vitals | Critical CSS | Minify CSS | Defer CSS Javascript | CDN](https://wordpress.org/plugins/hummingbird-performance/)
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 * [Support Threads](https://wordpress.org/support/plugin/hummingbird-performance/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/hummingbird-performance/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/hummingbird-performance/reviews/)

## Tags

 * [hummingbird](https://wordpress.org/support/topic-tag/hummingbird/)

 * 7 replies
 * 4 participants
 * Last reply from: [Dimitris – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support6/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/issue-running-performance-scan/#post-10309150)
 * Status: resolved