Title: Issue when CAPTCHA is empty or wrong
Last modified: August 22, 2016

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# Issue when CAPTCHA is empty or wrong

 *  Resolved [nadwp](https://wordpress.org/support/users/nadwordpress/)
 * (@nadwordpress)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/issue-when-captcha-is-empty-or-wrong/)
 * Hi
 * I am using the following:
    – WordPress 4.1.1 – Theme Twenty Fifteen (Modified
   with child) – CAPTCHA Plugin
 * I have enabled it on comments only. It works fine when CAPTCHA is filled properly.
   
   But if it is empty or there is a mistake, it takes the user to the generic “Page
   not found” of my site.
 * Thank you for your help.
    Page tested: [http://www.paloa.ma/blog/comment-faites-vous-pour-rigoler/](http://www.paloa.ma/blog/comment-faites-vous-pour-rigoler/)
 * [https://wordpress.org/plugins/captcha/](https://wordpress.org/plugins/captcha/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * (@bestwebsoft)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/issue-when-captcha-is-empty-or-wrong/#post-5839932)
 * Hi,
 * We have received your query and it is now being processed. We will get back to
   you on this forum as soon as we can.
 * Regards,
    BestWebSoft Support Team
 *  [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * (@bestwebsoft)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/issue-when-captcha-is-empty-or-wrong/#post-5839949)
 * Hi nadwordpress,
 * Please try activating a non-modified standard WP theme (2014, 2015) for a while
   and check if the problem remains. Please let us know about the results.
 * Regards,
    BestWebSoft Support Team
 *  Thread Starter [nadwp](https://wordpress.org/support/users/nadwordpress/)
 * (@nadwordpress)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/issue-when-captcha-is-empty-or-wrong/#post-5839952)
 * Hi [@bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * Sorry I cannot do this as this is a live website.
    Any other alternative?
 * Thank you
 *  [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * (@bestwebsoft)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/issue-when-captcha-is-empty-or-wrong/#post-5839969)
 * Hi nadwordpress,
 * To help you solve this issue, we need the aforesaid data. The case is, the problem
   may be triggered by the theme you are using, or by the conflict with some plugin
   of yours. Hence, if you still need our help, we kindly ask you to try activating
   a non-modified standard WP theme (2014, 2015) for a while and check if the problem
   remains. Please let us know about the results.
 * Regards,
    BestWebSoft Support Team
 *  Thread Starter [nadwp](https://wordpress.org/support/users/nadwordpress/)
 * (@nadwordpress)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/issue-when-captcha-is-empty-or-wrong/#post-5839970)
 * Hi
 * I have set up another site, resh install, using twenty fifteen theme.
 * In fact, whenever I have a good captcha all is OK.
    When I have emtpy or wrong
   aptach I get an “internal server error”. Please see below.
 * The test website is:
    [http://amethystoilandgas.com.109-203-112-122.e-success.co.uk](http://amethystoilandgas.com.109-203-112-122.e-success.co.uk)
 * I wonder if it is an isue with my wordpress install?
 * —- error below–
    Internal Server Error The server encountered an internal error
   or misconfiguration and was unable to complete your request. Please contact the
   server administrator to inform of the time the error occurred and of anything
   you might have done that may have caused the error.
 * More information about this error may be available in the server error log.
 * —-
 * Thank you
 *  [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * (@bestwebsoft)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/issue-when-captcha-is-empty-or-wrong/#post-5839979)
 * Hi nadwordpress,
 * Unfortunately, it was impossible for us to reproduce the problem locally. Chances
   are, some WP or .htaccess settings are incorrect.
 * Regards,
    BestWebSoft Support Team

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Issue when CAPTCHA is empty or wrong’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/captcha_92b6c9.svg)
 * [Captcha](https://wordpress.org/plugins/captcha/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/captcha/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/captcha/)
 * [Active Topics](https://wordpress.org/support/plugin/captcha/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/captcha/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/captcha/reviews/)

## Tags

 * [captcha plugin](https://wordpress.org/support/topic-tag/captcha-plugin/)
 * [mistake](https://wordpress.org/support/topic-tag/mistake/)

 * 6 replies
 * 2 participants
 * Last reply from: [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/issue-when-captcha-is-empty-or-wrong/#post-5839979)
 * Status: resolved