Title: Issue while importing starter template
Last modified: March 31, 2021

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# Issue while importing starter template

 *  Resolved [hargunsinghsuri](https://wordpress.org/support/users/hargunsinghsuri/)
 * (@hargunsinghsuri)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/issue-while-importing-starter-template/)
 * Hello Team,
 * While importing 1 of the complete site from starter template plugin for my website,
   which is running on local machine getting below error after few runs of installation
   messages
 * **Your website is facing a temporary issue in connecting the template server**
 * Can you please suggest what shall I do in order to fix this. Let me know if I
   need to provide some more information.
 * Wordpress version : 5.7
    Browser : Google chrome, I tried with opera still an
   issue OS : Windows 7
 * Step to recreate :
 * 1: Install and activate astra theme under appearence (Version: 3.2.0)
    2: Install
   and activate elementor plugin (Version 3.1.4) 3: Install and activate starter
   template plugin (Version 2.6.2) 4: Inside starter template select one of the 
   template and click “import complete website” 5: After few messages in progress
   window it fails with message
 * **Your website is facing a temporary issue in connecting the template server**
 * Thanks in advance !!

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [Herman Asrori (BSF)](https://wordpress.org/support/users/bsfherman/)
 * (@bsfherman)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/issue-while-importing-starter-template/#post-14264546)
 * Hi [@hargunsinghsuri](https://wordpress.org/support/users/hargunsinghsuri/),
 * Please make sure that your system meets the system requirements, as mentioned
   in [this doc](https://wpastra.com/docs/system-requirements-starter-templates/)
   to run the Starter Template plugin smoothly.
 * And also, I know this sounds silly, but just in case. Since you are on local,
   please make sure that your internet connection is capable and run without any
   issue while importing the Starter Template.
 * I hope it helps.
 * Kind regards,
    Herman 🙂
 *  Thread Starter [hargunsinghsuri](https://wordpress.org/support/users/hargunsinghsuri/)
 * (@hargunsinghsuri)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/issue-while-importing-starter-template/#post-14266156)
 * Will surely check and get back to you, thank you for your reply !!
 *  Thread Starter [hargunsinghsuri](https://wordpress.org/support/users/hargunsinghsuri/)
 * (@hargunsinghsuri)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/issue-while-importing-starter-template/#post-14271825)
 * Hi my system is meeting the requirement as mentioned, not sure what is still 
   causing this issue.
 *  Plugin Support [Herman Asrori (BSF)](https://wordpress.org/support/users/bsfherman/)
 * (@bsfherman)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/issue-while-importing-starter-template/#post-14277013)
 * Hi [@hargunsinghsuri](https://wordpress.org/support/users/hargunsinghsuri/),
 * What if you try to download and install all of the required plugins manually.
   After that try to reimport the Starter Template again. And make sure that you
   only activate the required plugins. See if it works for you.
 * Also, would you please let me know what Starter Template you were trying to import?
   I will try it on my local and see how it goes.
 * Kind regards,
    Herman 🙂
 *  Plugin Support [Herman Asrori (BSF)](https://wordpress.org/support/users/bsfherman/)
 * (@bsfherman)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/issue-while-importing-starter-template/#post-14403481)
 * Hi [@hargunsinghsuri](https://wordpress.org/support/users/hargunsinghsuri/),
 * Since we heard nothing from you for a while, I am going to mark this topic as
   resolved. Feel free to reply to this thread or open a new topic if you need further
   assistance.
 * Kind regards,
    Herman 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Issue while importing starter template’ is closed to new replies.

 * ![](https://ps.w.org/astra-sites/assets/icon-256x256.gif?rev=3060571)
 * [Starter Templates – AI-Powered Templates for Elementor & Gutenberg](https://wordpress.org/plugins/astra-sites/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/astra-sites/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/astra-sites/unresolved/)
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 * 5 replies
 * 2 participants
 * Last reply from: [Herman Asrori (BSF)](https://wordpress.org/support/users/bsfherman/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/issue-while-importing-starter-template/#post-14403481)
 * Status: resolved