Title: Issue with Asynchronous Loading Affecting Internal Anchor Navigation
Last modified: April 5, 2025

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# Issue with Asynchronous Loading Affecting Internal Anchor Navigation

 *  Resolved [or1212](https://wordpress.org/support/users/or1212/)
 * (@or1212)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/issue-with-asynchronous-loading-affecting-internal-anchor-navigation/)
 * Hello Trustindex team,
 * I am encountering an issue when using the [trustindex no-registration=google]
   shortcode to display Google reviews on my website. When a user clicks on an internal
   anchor link (for example, “#contact”), the page scrolls to an inaccurate position–
   on the first click, it stops slightly above the target, and only on a subsequent
   click does it adjust correctly.
 * It appears that the issue arises from the asynchronous loading of the review 
   content, which alters the page height after the anchor position is calculated.
   Could you please advise if there is a way to force the shortcode to load synchronously
   with the rest of the page, or if there is any configuration or solution that 
   could prevent this issue?
 * Thank you for your assistance.
 * Best regards/

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Laca](https://wordpress.org/support/users/lacadev/)
 * (@lacadev)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/issue-with-asynchronous-loading-affecting-internal-anchor-navigation/#post-18404842)
 * Hi [@or1212](https://wordpress.org/support/users/or1212/) ,
 * Thanks for reaching out and for the detailed explanation!
 * To better understand and investigate the issue, could you please share a link
   to the page where the problem occurs? This will help us see the behavior in context
   and provide a more accurate solution.
 * Looking forward to your reply!
 * Best regards,
   Laca from Trustindex
 *  Thread Starter [or1212](https://wordpress.org/support/users/or1212/)
 * (@or1212)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/issue-with-asynchronous-loading-affecting-internal-anchor-navigation/#post-18408598)
 * Hello Laca,
 * Thank you very much for your quick response and your willingness to help.I’d 
   be happy to share the link to the page for review, but I’d prefer to do so through
   a private channel rather than in the public forum.Is there a way to send the 
   link to you privately- for example, via a contact form, email, or any other method
   you recommend?
 * Thank you in advance for your understanding!
 *  Plugin Support [Laca](https://wordpress.org/support/users/lacadev/)
 * (@lacadev)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/issue-with-asynchronous-loading-affecting-internal-anchor-navigation/#post-18411340)
 * HI [@or1212](https://wordpress.org/support/users/or1212/)
 * You can send the link to your website privately via email to **support@trustindex.
   io**.
   Please use the subject line: **WP Support: Issue with Asynchronous Loading
   Affecting Internal Anchor Navigation**.
 * As per the WordPress.org support forum guidelines, we’ll continue the support
   discussion _here in this public thread_, so others with a similar issue can also
   benefit from the information shared.
 * Thank you for your cooperation and understanding!
 * Best regards,
   Laca from Trustindex

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Issue with Asynchronous Loading Affecting Internal Anchor Navigation’
is closed to new replies.

 * ![](https://ps.w.org/wp-reviews-plugin-for-google/assets/icon-256x256.png?rev
   =2721569)
 * [Widgets for Google Reviews](https://wordpress.org/plugins/wp-reviews-plugin-for-google/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-reviews-plugin-for-google/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-reviews-plugin-for-google/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-reviews-plugin-for-google/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-reviews-plugin-for-google/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-reviews-plugin-for-google/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Laca](https://wordpress.org/support/users/lacadev/)
 * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/issue-with-asynchronous-loading-affecting-internal-anchor-navigation/#post-18411340)
 * Status: resolved