Title: issue with customiser
Last modified: August 7, 2018

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# issue with customiser

 *  [saintjtb](https://wordpress.org/support/users/saintjtb/)
 * (@saintjtb)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/issue-with-customiser/)
 * since i upgraded to wordpress 4.9.8 i noticed that the themes customiser environment
   no longer opens completely to display the options. am i the only one getting 
   this issue? what should i do to rectify it? thanks

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Radu Constantin](https://wordpress.org/support/users/raduconstantin/)
 * (@raduconstantin)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/issue-with-customiser/#post-10569892)
 * Hi,
 * Could you tell me what’s the theme that you’re using, please? Maybe I can check
   it on my side and see who’s causing this issue.
 *  Thread Starter [saintjtb](https://wordpress.org/support/users/saintjtb/)
 * (@saintjtb)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/issue-with-customiser/#post-10570333)
 * Thanks Radu. It happens even with the default WordPress themes like twenty seventeen.
   I have uninstalled wp over and over and used only default themes, but I still
   encounter the same issue
 *  [Radu Constantin](https://wordpress.org/support/users/raduconstantin/)
 * (@raduconstantin)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/issue-with-customiser/#post-10575472)
 * Hi,
 * Could you attach a screenshot with the way that the customizer appears on your
   website, please? I just want to see if I can understand what’s going on. You 
   can use [https://imgur.com/upload](https://imgur.com/upload) to upload the image.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘issue with customiser’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [Radu Constantin](https://wordpress.org/support/users/raduconstantin/)
 * Last activity: [7 years, 10 months ago](https://wordpress.org/support/topic/issue-with-customiser/#post-10575472)
 * Status: not resolved

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