Title: Issue with Gravity Forms
Last modified: December 15, 2020

---

# Issue with Gravity Forms

 *  Resolved [Jon](https://wordpress.org/support/users/jvalcq/)
 * (@jvalcq)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/issue-with-gravity-forms-4/)
 * I am having an issue with the Members plugin overriding the Gravity Forms menu
   in the WP-Admin so I am unable to access the form settings or entries.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Caseproof LLC](https://wordpress.org/support/users/caseproof/)
 * (@caseproof)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/issue-with-gravity-forms-4/#post-13797394)
 * Hi Jon,
 * I installed Gravity Forms plugin and I can see Forms and Members menu items as
   you can see here: [https://share.cspf.co/WnulkDmx](https://share.cspf.co/WnulkDmx)
 * Could you provide more details on how to reproduce this issue?
 *  Thread Starter [Jon](https://wordpress.org/support/users/jvalcq/)
 * (@jvalcq)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/issue-with-gravity-forms-4/#post-13798174)
 * Hi CaseProof,
 * I was able to confirm that a default install with just Gravity Forms and Members
   worked as expected.
 * After a little digging it we determined that a 3rd party had modified the admin
   user role and removed access to Gravity forms and a few other sections of the
   backend.
 * So the plugin was working as expected just with a non-standard configuration 
   in place for the administrator role.
 * With that in mind, the issue presents itself in a confusing manner and displays
   other plugin’s menu items under the restricted section. For example gravity forms
   displayed menu items for Enable Media Replace “Replace Media” and The Events 
   Calendar “Freemius debug” [https://share.getcloudapp.com/12uKPkLd](https://share.getcloudapp.com/12uKPkLd)
 * Thanks!
    Jon
 *  Plugin Author [Caseproof LLC](https://wordpress.org/support/users/caseproof/)
 * (@caseproof)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/issue-with-gravity-forms-4/#post-13802046)
 * Are you still having any issues with this? I’m not sure how it is possible to
   change the structure of menu items by changing capabilities in Members.
 *  Thread Starter [Jon](https://wordpress.org/support/users/jvalcq/)
 * (@jvalcq)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/issue-with-gravity-forms-4/#post-13804514)
 * Hi Caseproof,
 * We are no longer having issues, restoring the capabilities fixed the wp-admin
   access and menu issues we were experiencing.
 * Thank you for your assistance with this.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Issue with Gravity Forms’ is closed to new replies.

 * ![](https://ps.w.org/members/assets/icon-256x256.png?rev=3508404)
 * [Members - Membership & User Role Editor Plugin](https://wordpress.org/plugins/members/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/members/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/members/)
 * [Active Topics](https://wordpress.org/support/plugin/members/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/members/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/members/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Jon](https://wordpress.org/support/users/jvalcq/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/issue-with-gravity-forms-4/#post-13804514)
 * Status: resolved