Title: Issue with JetPack subscriptions
Last modified: August 31, 2016

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# Issue with JetPack subscriptions

 *  Resolved [blue iris](https://wordpress.org/support/users/blue-iris/)
 * (@blue-iris)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/issue-with-jetpack-subscriptions/)
 * Jetpack subscriptions isn’t working properly for me. First of all, in the widget
   and in my dashboard, the subscriber count isn’t updating. I’m also having issues
   with the frequency of the emails sent out – subscribers aren’t getting immediate
   emails like they should.
 * One person subscribed via email, but they didn’t appear in my dashboard subscriber
   list, nor was the count updated on the widget. When someone subscribed through
   WordPress, though, they appeared in my list but the count still was not updated.
 * Please help. My blog is: [http://www.cre84me.info](http://www.cre84me.info)
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [10 years, 4 months ago](https://wordpress.org/support/topic/issue-with-jetpack-subscriptions/#post-6953332)
 * > the subscriber count isn’t updating
 * That seemed to be a cache issue. I cleared our cache, and we should now be all
   set!
 * > I’m also having issues with the frequency of the emails sent out – subscribers
   > aren’t getting immediate emails like they should.
 * Could you [contact us via this contact form](http://jetpack.me/contact-support/),
   and give us a few examples of the delays for specific email addresses? We will
   then be able to check our email logs to find out more about what happened.
 * Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Issue with JetPack subscriptions’ is closed to new replies.

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## Tags

 * [count](https://wordpress.org/support/topic-tag/count/)
 * [subscriptions](https://wordpress.org/support/topic-tag/subscriptions/)
 * [widget](https://wordpress.org/support/topic-tag/widget/)

 * 1 reply
 * 2 participants
 * Last reply from: [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/issue-with-jetpack-subscriptions/#post-6953332)
 * Status: resolved